Unable to rename folder RRS feed

  • Question

  • Hello,
    we are using exchange 2003, clients use Outlook 2007.
    Some users have access to extra mailboxes (other than their own) and in one particular mailbox a user has full control. Whenever they try to rename a folder in the mailbox, she is able to do this but after an unspecified period of time (usually a few minutes) the folder has reverted back to the original name. No idea what is causing this but does anybody have any suggestions?


    In Vegas, you get a million mexicans standing in a line flipping "lady" cards at you.
    Tuesday, September 8, 2009 10:15 AM


  • Hi, 


    Thank you for contacting "Innovate on Office" forum!

    We provide support on advisory issues for MS office 2007 where we address "How-to" questions. The issue submitted by you requires troubleshooting, that’s why this forum is not the right place to post your issue.


    Depending upon your partner level, you have the following three options available to use our services:

    1.     Purchase an incident pack.

    2.     Contact the main-stream support team of Outlook in Microsoft.

    3.     You can call Customer service representative (CSR) at 1-800-936-5800 X 88987


    - Use one of the incidents available to you.


    - Visit https://partner.microsoft.com/global/supportsecurity/technicalsupport/40014662





    Wednesday, September 9, 2009 4:15 AM