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EsPC installation keeps failing ISO or layout option RRS feed

  • Question

  • https://skydrive.live.com/redir?resid=27A3F218E4AE6DD8!194&authkey=!AA8tuGT0RvtZ4B8

    Hi, I have attached the files collected by collect.exe above.

    I had VS2012 Ultimate RC installed and downloaded the Trial of Ultimate iso and ran the install. The installation gave a warning about this LocalEsPC package that failed to install cause the file is either corrupt or missing off media.

    So i decided to use the vs2012.layout.exe option and this also failed on this package.

    So I downloaded trial iso again and checked the crc sha-1 and it matched. I removed all vs2012 stuff off computer rebooted and cleared temp folder. I then ran the install again.

    Still fails to install Package.

    OS is Windows 7 Pro SP1 32-bit

    Please advise as I would like a clean install.

    Wednesday, September 19, 2012 8:29 AM

All replies

  • Hi bryancarter,

    Please try the following steps to see if they are helpful:

    1). Re-download the VS2012 Ultimate trial edition from Microsoft official site here: http://www.microsoft.com/visualstudio/eng/products/visual-studio-ultimate-2012
    2). Turn off anti-virus and antispyware software during installation.
    3). Clean up the %temp% folder.
    4). Install the VS2012 Ultimate again with the administator permission.

    Thanks.


    Vicky Song [MSFT]
    MSDN Community Support | Feedback to us

    Thursday, September 20, 2012 4:52 AM
  • Hi bryancarter,

    How about your issue now? Have you resolved it? If not, please kindly offer me your installation logs.

    Thanks.


    Vicky Song [MSFT]
    MSDN Community Support | Feedback to us

    Thursday, September 27, 2012 1:53 AM
  • Hi Vicky,

    No, I downloaded via vs layout and all packages downloaded successfully. I then ran the file as instructed and says that you need to run setup.exe to install.

    I do this and choose repair and installation still fails with same message.

    please advise


    Bryan Carter

    Thursday, September 27, 2012 9:54 PM
  • Hi bryancarter,

    Sorry, I read your initial post more carefully again, and I found that you already have VS2012 Ultimate RC installed on the machine and now you would like to install trial VS2012 Ultimate RTM edition. If so, I am afraid that you can have VS2012 RC and RTM editions installed on the same machine. For your scenario, you need to first uninstall VS2012 RC and then install VS2012 RTM Ultimate.

    Thanks.


    Vicky Song [MSFT]
    MSDN Community Support | Feedback to us

    Friday, September 28, 2012 2:36 AM
  • Hi Vicky,

    I uninstalled all RC release of vs2012. This occurs when I try and install Visual Studio Ultimate 2012 Trial.

    regards

    Bryan


    Bryan Carter

    Friday, September 28, 2012 5:42 AM
  • Hi Bryan,

    I am sorry my reply does not help you. And I am trying to involve someone familiar with this topic to further look at this issue.

    Thanks,


    Vicky Song [MSFT]
    MSDN Community Support | Feedback to us

    Friday, September 28, 2012 9:00 AM
  • Hi Bryan,

       Can you check and see if  LocalESPC-x86_en-us.msi exists in C:\ProgramData\Package Cache\{BDBE5D2A-AAB7-77BD-7A0E-5006665CE7C6}v8.59.25584\packages\EspC before and during the install?

    Thanks,

    Mark (Microsoft)

    Tuesday, October 9, 2012 4:32 PM
  • Hi Mark,

    Yes this package exists at this file location before and during an installation. I ran a repair and I get the same error denoted in screenshot below.

    Can it be a security issue on folder that the account used for installation can access folder/file?

    regards

    Bryan


    Bryan Carter

    Wednesday, October 10, 2012 1:12 PM
  • Hi Bryan,

    Thanks for confirming LocalESPC-x86_en-us.msi exists in C:\ProgramData\Package Cache\{BDBE5D2A-AAB7-77BD-7A0E-5006665CE7C6}v8.59.25584\packages\EspC.  If the logs you have shared with us earlier are still relevant they are consistent with your screen shot.  The following log has this error - ERROR_INSTALL_FAILURE 1603 A fatal error occurred during installation.

    >>
    MSI (s) (AC:38) [16:02:11:036]: Product: LocalESPC -- Installation failed.

    MSI (s) (AC:38) [16:02:11:037]: Windows Installer installed the product. Product Name: LocalESPC. Product Version: 8.59.25584. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.
    <<

    I mention this so because you might want to run the package outside the main setup.  There is not enough information to tell exactly what is going wrong.  If you can run ProcMon http://live.sysinternals.com/procmon.exe during the failing install you might find Access Denied messages.  Feel free to share the log with us.

    It is more likely the problem is with file and folder permissions than security.  Based on the results from the ProcMon consider correcting the permissions - Right Click on the folder in question | select Properties | Security tab (maybe this is what you where referring to by 'security'?) | Edit.  The setting that will be important are the logged in user and SYSTEM . Inheriting from the parent folder might help.

    Jack

    Friday, October 12, 2012 8:32 PM
  • Hi Jack,

    I lloked at the Espc folder in C:\ProgramData\Package Cache\{BDBE5D2A-AAB7-77BD-7A0E-5006665CE7C6}v8.59.25584\packages\EspC versus the same folder on the installation media.

    I found that the number of files where not the same and when I tried to open this file

    C:\ProgramData\Package Cache\{BDBE5D2A-AAB7-77BD-7A0E-5006665CE7C6}v8.59.25584\packages\EspC\75b5097a524567f717afb1669704664e.cab it gave an error that it could not open this file.

    I then copied the files from installation media to C:\ProgramData\Package Cache\{BDBE5D2A-AAB7-77BD-7A0E-5006665CE7C6}v8.59.25584\packages\EspC

    I then ran a repair which completed successfully.I don't know if this folder should look like this after the install:

    Please advise.

    kind regards

    Bryan


    Bryan Carter

    • Proposed as answer by JackDa-MSFT Tuesday, October 16, 2012 8:35 PM
    Monday, October 15, 2012 12:03 PM
  • Hi Bryan,

    Job well done.  I am very pleased you are now able to repair and use the Visual Studio 2012 after having replaces files in the C:\ProgramData\Package Cache\.  This is the locate MSI features are stored when authored using WiX and Burn, established during the acquiring phase.  I can confirm your screen shot does accurately show what the original source folder would contains.  If your original installation cache looks like mine you will see only three files there, but the extras will not hurt.

    Normally a product repair would have replaced these files as shown in this log snippet.

    >>

    [07C8:183C][2012-10-16T15:22:04]: Acquiring package: Windows_EspC_LP, payload: Windows_EspC_LP, copy from: \\<YourLocation>\Visual Studio 2012\Ultimate\packages\EspC\LocalESPCui for en-us-x86_en-us.msi

    [0290:1C48][2012-10-16T15:22:04]: Verified acquired payload: Windows_EspC_LP at path: C:\ProgramData\Package Cache\.unverified\Windows_EspC_LP, moving to: C:\ProgramData\Package Cache\{B5DA9D49-9BD8-0F2F-52FC-C7E66BC8D944}v8.59.25584\packages\EspC\LocalESPCui for en-us-x86_en-us.msi.

    <<

    If you want to investigate this further take a look at the product repair log that did not originally work for you.

    Again, well done.  I trust the Visual Studio 2012 will give you years of development enjoyment.

    Jack

    Tuesday, October 16, 2012 8:36 PM