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Reinstalling microsoft .net framework 3.5 sp1 RRS feed

  • Question

  • I had .net 3.5 sp1 framework installed but an update kept attempting to install would not install (Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86)
    and yet it keeps appearing for installation.  Finally I unistalled the 3.5 sp1.  But then I could not get it to reinstall.  Now what do I do.  I have pc os xp.  Already installed on computer are  .net versions 1 through 3.0.
    Tuesday, February 14, 2012 6:07 AM

Answers

  • I do thank you all for your assistance, but after the fiasco yesterday that running all these tools created, I am very reluctant to do anything to this computer.  If the update snafu comes back, perhaps I will be back and try the latest suggestions, but for now, after the System Restore run, everything is back and working and that comforting.

    mrossg

    Wednesday, February 15, 2012 4:16 PM

All replies

  • Hi,

    You can try the following points to remove Microsoft .NET Framework 1.1 and .NET Framework 3.5 SP1.

    Option 1:
    - Use .NET Framework Cleanup Tool: http://blogs.msdn.com/astebner/pages/8904493.aspx

    Option 2:
    - Use msiinv.exe: http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog%7C_Tools/msiinv.zip 
    This tool (which stands for MSI Inventory) wraps some of the publicly documented MSI APIs to provide information about the state of all Windows Installer products, features and components that Windows Installer thinks are installed on your computer.
    Please use it to remove .NET Framework 3.5 SP1 if .NET Framework Cleanup Tool doesn't work.
    For more information, see: http://blogs.msdn.com/astebner/archive/2005/07/01/using-msiinv-to-gather-information-about-what-is-installed-on-a-computer.aspx 

    Option 3:
    - Use Windows Installer Cleanup Utility. With the Windows Installer CleanUp Utility, you can remove a program's Windows Installer configuration information. You may want to remove the Windows Installer configuration information for your program if you experience installation (Setup) problems.
    For more information, see: http://support.microsoft.com/kb/290301

    Let me know if it works.

    Regards

    Nil

     

    Tuesday, February 14, 2012 10:16 AM
  • Okay I did all that stuff. Know that I am not savvy when it comes to this stuff. Do I now have to reinstall all the .NET frameworks to get to 3.5 sp1? Do I get that from your blog tools?

    mrossg

    Tuesday, February 14, 2012 11:37 AM
  • Okay I just uploaded vslogs.cab to skydrive.live.com Now what?

    mrossg

    Tuesday, February 14, 2012 12:29 PM
  • First, there was no need to remove .NET Frameworks 1.0 and 1.1 from your system to resolve issues with .NET 3.5.

    The older frameworks (1.0 and 1.1) are unrelated to .NET 2.0/3.0/3.5 and, therefore, have nothing to do with your problem.

    Please run this .NET Framework verification tool to see if any frameworks remain on your system:

    http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx 

    Post the first 15 lines of tool output here.

    Make sure you have at least SP2 for Windows XP installed.

    1. Download a fresh copy of the standalone cumulative update for .NET Framework 3.5 (this includes 2.0, 3.0 and 3.5 SP's):

    http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe

    2. Clear your %temp% directory and disable your AV software.

    The %temp% directory is a reference to the Temp folder associated with the current user. To clear it, do the following:

    Sign on to your system with the Administrator user account you will use to run the installer. Click the Start Orb and type %temp% in the search box. The search results will show the Temp folder you want. Click on the Temp folder to open it in Windows Explorer, then delete the entire contents.

    3. Run the standalone installer from step 1 As Administrator.

    If the install fails, provide complete install logs as follows:

    Collect your full install logs as follows:

    Please collect your install logs with this:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=E0DA314F-6216-4A18-BC6B-7D29CF83AF20&displaylang=e&displaylang=en

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

    Tuesday, February 14, 2012 1:23 PM
  • 12:03PM (4 minutes ago)
    to forumsup
    ======================================================================
    [02/14/12,10:39:19] Beginning of new SetupVerifier activity logging session
    [02/14/12,10:39:19] Activity log file location: C:\DOCUME~1\MARYGA~1\LOCALS~1\Temp\setupverifier_main_02-14-12_10.39.19.txt
    [02/14/12,10:39:19] Error log file location: C:\DOCUME~1\MARYGA~1\LOCALS~1\Temp\setupverifier_errors_02-14-12_10.39.19.txt
    [02/14/12,10:39:19] Build created on December 29, 2011
    [02/14/12,10:39:19] Detected operating system: Windows XP (x86)
    [02/14/12,10:39:19] Install state for .NET Framework 1.0: not installed.
    [02/14/12,10:39:19] Install state for .NET Framework 1.1: not installed.
    [02/14/12,10:39:19] Install state for .NET Framework 2.0: not installed.
    [02/14/12,10:39:19] Install state for .NET Framework 3.0: not installed.
    [02/14/12,10:39:19] Install state for .NET Framework 3.5: not installed.
    [02/14/12,10:39:19] Install state for .NET Framework 4 Client: not installed.
    [02/14/12,10:39:19] Install state for .NET Framework 4 Full: not installed.
    [02/14/12,10:39:19] Not adding product '.NET Framework 1.0' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 1.1' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 1.1 SP1' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 2.0' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 2.0 SP1' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 2.0 SP2' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 3.0' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 3.0 SP1' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 3.0 SP2' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 3.5' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 3.5 SP1' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 4 Client' because it is not currently installed
    [02/14/12,10:39:19] Not adding product '.NET Framework 4 Full' because it is not currently installed

    It would not let me delete the temporary folder.  I could not install the ,net 3.5 sp1
    I AM the administrator.  No one else uses this computer.

    I have uploaded the second vslogs called vslogs 1.cab
    What now?

    mrossg


    • Edited by mrossg Tuesday, February 14, 2012 6:07 PM
    Tuesday, February 14, 2012 6:07 PM
  • You were not told to delete the Temp folder accociated with the administrator user. You were supposed to delete the CONTENTS of that folder.

    You need to post the link to your vslogs.cab file here.

    Tuesday, February 14, 2012 11:02 PM
  • Could you please check "C:\Windows\Installer" folder.

    http://support.microsoft.com/kb/2667628

    Possible resolution:

    Please follow these instructions to repair .NET Framework 3.5 SP1:
    >>Download the full version of .NET Framework 3.5 SP1 from the URL  http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe

    >>Extract the package with the command line

    >> <Path to dotnetfx35.exe> dotnetfx35.exe /extract.

    >> After extraction, to repair .NET framework 2.0,

    • Open the folder “wcu\dotNetFramework\dotNetFX20”
    •  find the file “Netfx20a_x86.msi”.
    •  Right click on it and select the option repair.

    >> Reboot the machine.

    >> To repair .NET framework 3.0 Open the folder “wcu\dotNetFramework\dotNetFX30” . 

    >> find the file Netfx30a_x86.msi.

    >> Right click on it and select the option repair.

    >> Reboot the machine.

    >> To repair .NET framework 3.5 Open the folder  “wcu\dotNetFramework\dotNetFX35\x86”

    >> find the file vs_setup.msi.

    >>Right click on it and select the option repair.

    Tuesday, February 14, 2012 11:26 PM
  • You were not told to delete the Temp folder accociated with the administrator user. You were supposed to delete the CONTENTS of that folder.

    You need to post the link to your vslogs.cab file here.

    Because I did not hear back within a fairly reasonable time, I ran System Restore and got back everything that had been uninstalled.  The original problem was that the update for the .NET framework 3.5 sp 1 would not install.  It probably still won't.

    So excuse me for not including the word "content" in my sentence.  It WAS the content I tried to delete and NOT the folder.

    You, however,  have no reason to be so rude and arrogant.  I am not a stupid person.  Quite the contrary, I may not be up to your standards for knowing what to do for this particular problem,  but I would defy you to know what an RN with a Bachelor's Degree in Nursing in Intesive Care Units would do for a patient going downhill rapidly.  See the point?  Good.


    mrossg

    Wednesday, February 15, 2012 12:32 AM
  • Thank you kindly for your response.  The original problem that started all this was that I could not get the update for the .NET 3.5 sp 1 to install.  I did try the suggested remedies.  But it helped me to make things worse than when I started.  So this evening, I ran System Restore and got everything I originally had installed reinstalled.  The update may still not install and I don't know why that would be.  But I am thanking both you, and Nilkamal0007 for attempting to walk me through my dilemma.  pvdg42, not.

    mrossg

    Wednesday, February 15, 2012 12:37 AM
  • First, I sincerely apologize that I appeared rude. My reply was not intended to be that way.

    I was simply directly addressing what you said, that you could not delete the folder.

    Second, the content of your install logs might still shed light on your issue, if you could post a link to your file.

    Wednesday, February 15, 2012 1:28 AM
  • First, I sincerely apologize that I appeared rude. My reply was not intended to be that way.

    I was simply directly addressing what you said, that you could not delete the folder.

    Second, the content of your install logs might still shed light on your issue, if you could post a link to your file.


    mmmm hmmm, right.  My information was uploaded to skydrive.live.com.

    mrossg

    Wednesday, February 15, 2012 6:08 AM
  • Hi mrossg,

    Welcome to the MSDN forum.
    It seems that you misunderstood pvdg42. Frankly speaking, customers here have different knowledge about Computer Science. So we always regard them as inexperience user.  Thank you for understanding.

    Let’s go on with your issue. We need some of your installation logs to analyze your error. So please collect logs with this tool:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=E0DA314F-6216-4A18-BC6B-7D29CF83AF20&amp;displaylang=e&displaylang=en 
    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here. Or you can send it to me via e-mail. (v-barryw@microsoft.com)

    Okay I just uploaded vslogs.cab to skydrive.live.com Now what?

    Please show us the link of your CAB file, and then we can read your logs.

    I noticed we didn’t know your OS version yet. So please also show us your OS version.

    Additionally, you can refer to these blogs.

    This will show you the relationship of 3.5, 3.0 and 2.0 products. http://blogs.msdn.com/b/dougste/archive/2008/08/19/uninstalling-net-framework-3-5-sp1.aspx
    This will show you a workaround to solve your issue:
    http://blogs.msdn.com/b/astebner/archive/2008/08/01/8803442.aspx
    If you have any updates, please feel free to let me know.

    Best regards,


    Barry Wang [MSFT]
    MSDN Community Support | Feedback to us




    Wednesday, February 15, 2012 6:38 AM
    Moderator
  • Hi mrossg,

    Please right click your file and choose "share" button to get a link for us.

    Best regards,


    Barry Wang [MSFT]
    MSDN Community Support | Feedback to us

    Wednesday, February 15, 2012 6:53 AM
    Moderator
  • At the following web page, there is a Microsoft fix tool that can fix many weird install and unisntall issues.

    http://support.microsoft.com/mats/Program_Install_and_Uninstall

    You can d/l it and run it and follow the instructions on the dialog form.


    My blog: http://soho-hsh.blogspot.com

    Wednesday, February 15, 2012 10:09 AM
  • I do thank you all for your assistance, but after the fiasco yesterday that running all these tools created, I am very reluctant to do anything to this computer.  If the update snafu comes back, perhaps I will be back and try the latest suggestions, but for now, after the System Restore run, everything is back and working and that comforting.

    mrossg

    Wednesday, February 15, 2012 4:16 PM
  • Hi mrossg,


    Glad to hear your OS runs well. I will mark your answer now.
    Thank you for understanding.

    Best regards,


    Barry Wang [MSFT]
    MSDN Community Support | Feedback to us

    Thursday, February 16, 2012 1:49 AM
    Moderator