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Store Outage 12/17/15

    Question

  • Hi everyone,

     Starting around 5 hours ago, we have noticed a sudden and significant decrease in usage and new users in our apps through our live analytics. (8AM PST 12/17/15)

    Users are reporting a variety of issues such as their app icons being "greyed" out due to some random failure and then being unable to start the app. We are noticing that all of our games built with Javascript are showing this trend. Others are reporting problems updating. There are a few games built with C# also showing similar issues, but we have lower volume on those in general.

    Has anyone else noticed this? Is Microsoft aware of the issue?

    Thursday, December 17, 2015 8:15 PM

All replies

  • Hello Dale,

    If you are still experiencing this issue, please create a request with us here through your developer account so we may assist you appropriately. Thank you!

    Tuesday, December 22, 2015 4:37 PM