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.NET Framework 3.5 setup error RRS feed

  • Question

  • Hello.  When I am installing .NET Framework 3.5, it tells me there was a setup error.  Here is the message:

    An error occurred during setup.  Installed files have been removed from your computer.  For known issues and troubleshooting information, see the online Readme.  For error information, see Error Log.  
    Sunday, June 1, 2008 11:53 PM

Answers

All replies

  • Hi Stephen

    Can you please provide some more info from the Setup log files as to what the error was? You can collect the setup logs and upload them to a It's very difficult to provide you with any solution with this limited info. Can you please follow the steps outlined below?

    What to do when you go to post a setup and deployment issue on the MSDN forums?
    http://blogs.msdn.com/aaronru/archive/2007/12/10/what-to-do-when-you-go-to-post-a-setup-and-deployment-issue-on-the-msdn-forums.aspx

    Thanks
    Saurabh Gupta, PM, CFx, MSFT
    • Proposed as answer by carlpro Tuesday, June 3, 2008 6:54 PM
    • Marked as answer by Figo Fei Wednesday, June 4, 2008 5:27 AM
    • Unmarked as answer by Figo Fei Wednesday, June 4, 2008 5:27 AM
    Monday, June 2, 2008 10:28 PM
    Moderator
  • I am trying to install .NET Framework 3.5.  I got it from the Microsoft website.  It is CTP November 2007.  I currently have version 2.0 of Framework but if I try to uninstall or repair that it says it encountered a problem. 
    Tuesday, June 3, 2008 4:04 AM
  • Hi Stephen

    Please use the .NET Framework cleanup tool to compeltely uninstall the previous 2.0 version that you have on your machine. It can be accessed at http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip

    Also, after doing this you can download the full .NET Framework 3.5 Redist from here http://download.microsoft.com/download/6/0/f/60fc5854-3cb8-4892-b6db-bd4f42510f28/dotnetfx35.exe. Thsi should hopefully solve your problem.

    Thanks
    Saurabh Gupta, PM, CFx, MSFT
    Saturday, June 7, 2008 9:30 PM
    Moderator
  • Hi, i am having a similar problem, i have used the cleanup tool but durring download of the .netFX 3.5 that was disributed in a patch for a game called project torque the downloader seems to download a partion and then loose that partion and re download, what is happening?
    EDIT: It finished downloading and is now installing
    • Proposed as answer by Foehammer115 Tuesday, February 10, 2009 12:14 AM
    • Edited by Foehammer115 Tuesday, February 10, 2009 12:15 AM Change in situation
    Tuesday, February 10, 2009 12:13 AM
  • Hi, i am having a similar problem, i have used the cleanup tool but durring download of the .netFX 3.5 that was disributed in a patch for a game called project torque the downloader seems to download a partion and then loose that partion and re download, what is happening?
    EDIT: It finished downloading and is now installing
    Did it work for you?
    Sunday, July 26, 2009 11:59 PM
  • Saurabh, why is that tool not on the microsoft.com domain? If it weren't for the fact that you are an MSFT moderator I would *never* actually download and run that!  To me, following links to obscure tools and then running them is *the best way* to get virusses fast!

    EDIT: Ok.. And it is not there either?

    GET http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip:

    503 Service Unavailable

    Unable to connect to 192.197.157.51 .

    EDIT2:  Ok.. so I looked for an alternative and found this:
    http://blogs.msdn.com/astebner/pages/8904493.aspx

    At least this guys blog is on MSDN.com... But he posts the software to his Skydrive?!
    Everyone can get a skydrive people! Place these kinds of tools somewhere on the official microsoft.com domain, so we users know that it comes from a reliable source. Don't put them in locations like http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip . Everyone, including crackers / spammers / virus makers can get a Skydrive, call their tool important_system_tool.exe and trick you into thinking it was published by Microsoft. Especially if Microsoft itself makes a habit of distributing software this way. Maybe at least put an SHA2 hash of the executable on some page that can only be changed by Microsoft folks?

    Wednesday, December 16, 2009 1:57 PM
  • i cleaned up my pc from the prerelessed wersions of netframework 3.5 but i still got the setup error problem
    Thursday, February 4, 2010 9:17 PM
  • I had a similar problem when installing 3.5.

    Installation failed with "Setup Error" due to corrupt previous installation.

    Fix: Control Panel > Add remove programs > Removed "3.5 with SP1" then Re-installed "3.5 with SP1".

    Clean up tool not needed.

     

     

    Monday, April 26, 2010 8:48 AM
  • Your links are now disfunctional. I searched and found updated links, but I'm still getting setup errors when I try to install 3.5. I can not remove .net framework 2 either. Are there any functional repairs for this problem?
    Saturday, March 26, 2011 4:45 PM
  • Oops! Internet Explorer could not connect to astebner.sts.winisp.net

    EventType : visualstudio8setup     P1 : 14001    
    P2 : 3.5.21022.08_orcas_x86_net     P3 : mc     P4 : inst     P5 : f    
    P6 : installfinalize     P7 : 0     P8 : 1603     P9 : -    
    P10 : gencomp780_{12cd 

    C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\VSW5\VSSWMSIFailInfo.tx 

     

    Saturday, March 26, 2011 4:55 PM
  • You guys have every right not to trust this link cause I'm not MSDN staff etc - but I found the tool here http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx
    Thursday, June 2, 2011 10:56 PM
  • Huh?

    Is somebody expressing doubts about Aaron's tools?

    That would be very misguided if they were. Aaron is not only an acknowledged expert in the area of .NET Framework installation and setup among other things, he also happens to work at Microsoft :-)

    I'm not sure why you posted to this thread, but if I can help you, yell.


    Friday, June 3, 2011 12:49 AM
  • It did not work

    Th.Any Way

    Saturday, July 9, 2011 2:08 AM
  • I was getting one simple result tyring to install this, namely: "setup error". The earlier link to the cleanup tool was not active or otherwise availble.

    What seems to have worked is the uninstall of .net 3.5 and then installing from the full package.

    Monday, July 11, 2011 3:15 PM