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Runtime Error! Program: c:\windows\system32\inetsrv\w3wp.exe RRS feed

  • Question

  • User-1713502297 posted

    Runtime Error! Program: c:\windows\system32\inetsrv\w3wp.exe This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information.
     

    Monday, April 21, 2008 3:14 AM

Answers

  • User157784788 posted

    This looks W3wp.exe Crash.

    Did you check event logs? Do you have more details on What OS/SP, etc?

    Can you search for user.dmp on this system and then run DebugDiag Analyzer?

    Or use DebugDiag tool (download available from www.iis.net downloads) and get a Crash dump.

    HTH.

    ~ Ganesh

     

    • Marked as answer by Anonymous Tuesday, September 28, 2021 12:00 AM
    Monday, April 21, 2008 5:47 AM
  • User-2064283741 posted

    Often with a crash you can work out, to a degree, where the offending site/page is.

    Look up the error in the event log, compare this with the IIS logs and httperr logs (often the httperr log will tell you that the application failed at a certain point and will give you the realivant application pool, if the event log does not)

    Look back for the same errors in the event/httperr/iis logs for similiar behaviour. Isolate the website to a seperare app pool, if you have not done already.

    Hopefully you should have a page that triggered the error. Maybe clues so you can recreate behaviour that caused the crash from that page.

    Then run the debig diag to investigate further calling the page and forcing an error.   

    If possible run this from the staging/test enviornments first thus reducing the impact on the production servers. If you cannot do this see if it is possible to recreate the website as a completely different site in IIS and test on this one. That way if you do crash the worker process it will only affect your test site and not the live users. 

    • Marked as answer by Anonymous Tuesday, September 28, 2021 12:00 AM
    Monday, April 21, 2008 6:11 AM

All replies

  • User157784788 posted

    This looks W3wp.exe Crash.

    Did you check event logs? Do you have more details on What OS/SP, etc?

    Can you search for user.dmp on this system and then run DebugDiag Analyzer?

    Or use DebugDiag tool (download available from www.iis.net downloads) and get a Crash dump.

    HTH.

    ~ Ganesh

     

    • Marked as answer by Anonymous Tuesday, September 28, 2021 12:00 AM
    Monday, April 21, 2008 5:47 AM
  • User-2064283741 posted

    Often with a crash you can work out, to a degree, where the offending site/page is.

    Look up the error in the event log, compare this with the IIS logs and httperr logs (often the httperr log will tell you that the application failed at a certain point and will give you the realivant application pool, if the event log does not)

    Look back for the same errors in the event/httperr/iis logs for similiar behaviour. Isolate the website to a seperare app pool, if you have not done already.

    Hopefully you should have a page that triggered the error. Maybe clues so you can recreate behaviour that caused the crash from that page.

    Then run the debig diag to investigate further calling the page and forcing an error.   

    If possible run this from the staging/test enviornments first thus reducing the impact on the production servers. If you cannot do this see if it is possible to recreate the website as a completely different site in IIS and test on this one. That way if you do crash the worker process it will only affect your test site and not the live users. 

    • Marked as answer by Anonymous Tuesday, September 28, 2021 12:00 AM
    Monday, April 21, 2008 6:11 AM
  • User1045075155 posted

    I have the same problem.

    I note that when crash occurs, an executable DW20.exe is running 25% of CPU for 3-4 minutes.

    No special error in httperr logs.

    I do not find any user.dmp on the server. Where this file may be saved ?

     

     

     

    Wednesday, May 14, 2008 10:11 AM
  • User-1713502297 posted

     

    my OS Windows server 2003 stantard & IIS 6.0
    Wednesday, June 11, 2008 10:23 AM
  • User-1713502297 posted

     HOw can i check event logs?

    My OS Windows server 2003 Standard and IIS 6.0

    Wednesday, June 11, 2008 10:27 AM
  • User157784788 posted

    Click Start>Run - type - eventvwr

    Check System and Application event logs.

    Best thing would be to download DebugDiag tool and get a crash dump.

    Here is the article which will help you to take crash dumps:
    (919789) - Describes how to troubleshoot an IIS process that stops unexpectedly by using the Debug Diagnostics tool.
    http://support.microsoft.com/kb/919789/en-us

    Follow the steps from above article for IIS 6.0.

    I can help you with dump analysis.

    HTH.

    ~ Ganesh

    Wednesday, June 11, 2008 10:42 AM
  • User-1713502297 posted

     my web.config source

    ***************************** 

     

         <sessionState mode="StateServer"  stateConnectionString="tcpip=127.0.0.1:42424" timeout="1440"  cookieless="false" />

     

     

    How much long will the state server support session state?

     How can I set state server timeout value?

     

    I want to the state server support minimum 24 hours and maximum unlimited minitus.

     

    Is it possible?

     

     

     

     


     

    -------------------------******************************--------------------------------------------- 

     

    Application Event log 

    ************************* 

    Event Type: Error

    Event Source: ASP.NET 2.0.50727.0

    Event Category: None

    Event ID: 1078

    Date: 10/6/2005 Time: 11:03:47 AM

    User: N/A

    Computer:ComputerName

    Description: 

    The state server has closed an expired TCP/IP connection. The IP address of the client is 127.0.0.1. The expired Read operation began at 10/06/2005 11:03:25.

     

     

    --------------------**********************--------------------------------------------------------

     

     

    Thanking you. 

     

     

    Thursday, June 12, 2008 11:05 AM
  • User-2064283741 posted

    Sometimes I do wonder about people.

    The answer is all there.

    You get an event id just google it.

    http://www.google.co.uk/search?hl=en&q=event+id+1078&btnG=Google+Search&meta= 

    and that gives 

    http://support.microsoft.com/kb/308097

     

    Friday, June 13, 2008 4:55 PM
  • User-1713502297 posted

     

    Event Type: Error

    Event Source: ASP.NET 2.0.50727.0

    Event Category: None

    Event ID: 1078

    Date: 10/6/2005 Time: 11:03:47 AM

    User: N/A

    Wednesday, November 5, 2008 5:43 AM
  • User-1610348697 posted

    hey my freind,

     i have event ID : 1078

    Event Source: userenv

    can you please give me any suggestion to fix this problem

    i have some problem with user sometime user cannot login with him password , cannot login to shared folder whose located in domain , outlook asking to insert user name & pass .

     

    i have server2003 domain controlar

    exchange 2007

    for pc windows XP

     

    Sunday, March 14, 2010 4:28 AM