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SQL Server 2014 Service Pack 2 Upgrade Fails, website for troubleshooting invalid

    Question

  • I'm getting error code 1935 when running the upgrade.  What makes it worse is the message:

    Visit http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.5000.0&EvtType=sql_common_core.msi%40InstallFinalize%401935%3a0x80070020 to get help on troubleshooting.

    When I go to that URL all I see are marketing messages.

    Here's more details of what I'm getting:

    Action required:

    <dir>
    </dir>
    <dir>

    Use the following information to resolve the error, and then try the setup process again.

    </dir>

    Feature failure reason:

    <dir>

    An error occurred for a dependency of the feature causing the setup process for the feature to fail

    </dir>

    Error details:

    <dir></dir>
    <dir>

    

    Error installing SQL Server Common Files

    An error occurred during the installation of assembly 'Microsoft.AnalysisServices,fileVersion="12.0.5000.0",version="12.0.0.0000",culture="neutral",publicKeyToken="89845DCD8080CC91",processorArchitecture="MSIL"'. Please refer to Help and Support for more information.

    Error code: 1935

    Log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20170411_164041\MSSQLSERVER\sql_common_core_Cpu64_1.log

    Visit http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.5000.0&EvtType=sql_common_core.msi%40InstallFinalize%401935%3a0x80070020 to get help on troubleshooting.

    </dir>
     

    Tuesday, April 11, 2017 9:05 PM

All replies

  • net helpmsg 1935 gives:

    The computer you are signing into is protected by an authentication firewall. The specified account is not allowed to authenticate to the computer.

    I will have to admit that I don't know exactly what this implies and if this applies to your situation. (The 1935 could from elsewhere).

    Tuesday, April 11, 2017 9:40 PM
  • Hi JBrune,

     

    Could you please share the C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20170411_164041\MSSQLSERVER\sql_common_core_Cpu64_1.log to us for analysis? You can share it across Onedrive and put the open link here.

     

    This problem can be occur in many scenarios, installation log is required.

     

    Best Regards,

    Teige


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    Wednesday, April 12, 2017 2:52 AM