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Why some apps get verified in just 3 days while others have to wait for weeks? RRS feed

  • Question

  • Some users here have waited for weeks and their apps are still in "processing certification" status.

    But some user's apps get verified in just 3 days:

    Quote from Pawel Potoniec:

    I submitted 4 apps on 16th August...and still waiting...it's frustrating because my friend, whos submitted apps 3 days ago has all of them approved...
    I thought first come should be first served. Do some users have VIP passes?


    • Edited by Yang Lee Thursday, August 30, 2012 1:07 PM
    Thursday, August 30, 2012 12:55 PM

Answers


  • She(yes she) is my close friend so i don't think so she's a VIP :) but it's give me unofficially information that dev center' guys have 2 different testing queue: for backlog and current submission and they do this(in my opinion) because they don't want testing queue to grow up endlessly
    • Marked as answer by Yang Lee Saturday, September 1, 2012 1:15 AM
    Friday, August 31, 2012 2:07 PM
  • When you submit an update, it enters into our certification process. The following article has a good graph of what happens after you press "submit": http://msdn.microsoft.com/en-us/library/windowsphone/develop/hh184843(v=vs.92).aspx.  Obviously this is a abstracted view but the certification process consists of numerous steps/processes. Depending on the changes you make to your update, it might not need to perform certain processes. For instance, changing the price of your product will result in a shorter pipeline (and likely quicker turnaround time) than if you were to update your XAP.

    There are no VIPs or shortcuts to our certification process. Since updates are not created equally, the time it takes the process them may differ.

    Edit: We are talking about business days (seeing as Labour Day weekend is upon us). As much as I love my work, I like to enjoy my weekends :)

    • Edited by jpoon Saturday, September 1, 2012 12:06 AM
    • Marked as answer by Yang Lee Saturday, September 1, 2012 12:13 AM
    Saturday, September 1, 2012 12:03 AM

All replies


  • She(yes she) is my close friend so i don't think so she's a VIP :) but it's give me unofficially information that dev center' guys have 2 different testing queue: for backlog and current submission and they do this(in my opinion) because they don't want testing queue to grow up endlessly
    • Marked as answer by Yang Lee Saturday, September 1, 2012 1:15 AM
    Friday, August 31, 2012 2:07 PM
  • When you submit an update, it enters into our certification process. The following article has a good graph of what happens after you press "submit": http://msdn.microsoft.com/en-us/library/windowsphone/develop/hh184843(v=vs.92).aspx.  Obviously this is a abstracted view but the certification process consists of numerous steps/processes. Depending on the changes you make to your update, it might not need to perform certain processes. For instance, changing the price of your product will result in a shorter pipeline (and likely quicker turnaround time) than if you were to update your XAP.

    There are no VIPs or shortcuts to our certification process. Since updates are not created equally, the time it takes the process them may differ.

    Edit: We are talking about business days (seeing as Labour Day weekend is upon us). As much as I love my work, I like to enjoy my weekends :)

    • Edited by jpoon Saturday, September 1, 2012 12:06 AM
    • Marked as answer by Yang Lee Saturday, September 1, 2012 12:13 AM
    Saturday, September 1, 2012 12:03 AM
  • Good news!

    At 3.55 (UTC+1) 3 of 4 my apps submitted on the 16th August were certified !

    • Proposed as answer by Pawel Potoniec Thursday, September 6, 2012 7:54 AM
    Thursday, September 6, 2012 7:54 AM
  • Update on past certification delays: http://social.msdn.microsoft.com/Forums/en-US/wpsubmit/thread/112ff5de-79f6-4980-848e-714aa371aadf#06014b46-8147-474c-a260-2990c81c5949

    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    Tuesday, September 11, 2012 5:04 AM