SharePoint 2010 not recognizing user e-mail from Exchange 2010

Question

I'm not sure this question is a Sharepoint or Exchange problem.

I've been encountering a problem that I do not know how to troubleshoot. :( I'm sure my user has e-mail account on the Exchange 2010. However in SharePoint, it says my user does not have an e-mail address. I deleted a user and recreated the user and still the same problem. SharePoint just does not see that my user on Exchange already has an e-mail address. :(

I hope I have done what I could to explain. 

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Bryan Chung's Blog http://www.bryanchung.sg

Answer 1

Hi Bryan,

In SharePoint, if you go to Monitoring > Review Job Definitions and find the "User Profile Service Application - User Profile to SharePoint Full Synchronization"  it should show the last time the profiles sync'ed.  If it hasn't been since the updates you made in AD, you can "run now", this should update the profile for your user that is missing the email address.

Steph

Answer 2

Hi, I done that but still not working. Erm, I suspect it has something to do with my Active Directory? Erm I see some users who log into SP2010 with a domain infront (e.g. domain\username) while some are without the domain (e.g. \username alone). Any idea why?

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Bryan Chung's Blog http://www.bryanchung.sg

Answer 3

Take a look at this link - its not the exact issue but it could be helpful

http://social.technet.microsoft.com/forums/en-us/sharepoint2010setup/thread/F6C7FD02-FBFA-4DD5-B7E2-9F1D12C7EA61

 

Answer 4

Take a look at this link - its not the exact issue but it could be helpful

http://social.technet.microsoft.com/forums/en-us/sharepoint2010setup/thread/F6C7FD02-FBFA-4DD5-B7E2-9F1D12C7EA61

 

Thank you .. will look into it tomorrow since I am off work today. :)

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Bryan Chung's Blog http://www.bryanchung.sg