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reviews and ratings not updated RRS feed

  • Question

  • hi,

    Dev center shows one review dated 9/3/2012 for my app.But marketplace does'nt show any reviews for my app.What may be the reason? does it take more than 2months to update review stuff?

    thank you .


    pradeep lanka

    Wednesday, October 24, 2012 2:14 PM

Answers

All replies

  • Hi Pradeep,

    What's the name or Product ID for your app? If you want to e-mail us you can submit an e-form using the URL in my signature.

    Thanks


    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    Thursday, October 25, 2012 8:11 AM
  • Hi Danny,


    pradeep lanka

    Thursday, October 25, 2012 1:46 PM
  • Thank Pradeep. What region is the review in? US?

    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    Friday, October 26, 2012 5:35 AM
  • hello danny,

    the review is from Canada . why do you think the review is not yet updated in marketplace?


    pradeep lanka

    Friday, October 26, 2012 12:03 PM
  • I have the same problem. I've submitted the app 2 months ago and marketplace doesn't show any of reviews.

    http://www.windowsphone.com/en-gb/store/app/one-piece-tracker/00353f12-0dab-4beb-a989-60a1ab5678d5

    Friday, October 26, 2012 1:57 PM
  • i submitted a review but when check in the review section it is not present there ... why ??

    Sunday, October 28, 2012 8:29 AM
  • Hi Pradeep, is the review below the one you're talking about? I was able to find this in the Canadian Store. Are you changing the locale in the URL when using the site?

    http://www.windowsphone.com/en-ca/store/app/15-minute-workouts-women/275f22e2-e26b-414d-bf10-09d63d0534c8


    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    • Marked as answer by Danny G. - MS Monday, October 29, 2012 6:37 AM
    • Unmarked as answer by Danny G. - MS Monday, October 29, 2012 6:38 AM
    • Marked as answer by Danny G. - MS Monday, November 5, 2012 4:33 AM
    Monday, October 29, 2012 6:36 AM
  • Which region does the Dev Center say the reviews are in?


    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412


    Monday, October 29, 2012 6:37 AM
  • Thank you Danny..I was searching for the review in US store. So the reviews from specific region are displayed in respective regions store ..Im i right?


    pradeep lanka

    Monday, October 29, 2012 1:28 PM
  • Yes, since the Stores are based on region, the reviews will only be seen in the region it was left in.


    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    Tuesday, October 30, 2012 5:17 AM