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CCF - Programming some applications RRS feed

  • Question

  • Hi every body, i have some questions for you, please help me with this.. i´m new in the CCF and i don´t know how to do this:

    How can I add the web chat in the CCF Agent desktop?

    Can i change the color of the session explorer panel depending on the state of agent ex: the agent is busy=explorer panel is in red color...

    How can i program the telephone... I have the X.Lite software for my telephone xtensions...

     

    Thanks for the help

     

     

    Friday, January 23, 2009 8:11 PM