• Question

  • My computer  connection was struck by lightening, it had which had windows 8 and insurance replaced the computer with 8.1.

    My hard drive was not affected so it was put into the new computer and I now have 2 hard drives. My problem is that my drivers for my web cam which was working is on he other hard drive, it was an A4 Tech webcam, and I cannot find the driver to place it on the new hard drive which is the one that is controlling my PC. I have tried to download from the manufacturers website but received an error, don't know what to do.....

    • Moved by Mike Kinsman Tuesday, January 13, 2015 4:37 PM off topiic
    Tuesday, January 13, 2015 3:47 PM


All replies

  • Hi,

    Did you follow the instructions at the very bottom of the page here?


    There's also an email support link that you can check if you're still having problems.

    Also, I'd suggest asking any followup questions over here (Participate -> Ask a Question):

    Windows forums on Microsoft Answers

    This forum is meant for feedback on the TechNet website/subscriptions, not product support.

    Good luck.

    Don't retire TechNet! - (Don't give up yet - 13,085+ strong and growing)

    • Proposed as answer by Just Karl Thursday, January 15, 2015 5:43 PM
    • Marked as answer by Just Karl Monday, February 2, 2015 11:09 PM
    Tuesday, January 13, 2015 3:57 PM
  • Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription.  This is only one forum among the many that are on the TechNet Discussion Forums, and given your post, you likely chose the wrong forum.  This is a standard response I’ve written up in advance to help many people (thousands, really.) who post their question in this forum in error, but please don’t ignore it.  The links I share below I’ve collected to help you get right where you need to go with your issue.

    For technical issues with Microsoft products that you would run into as an end user of those products, one great source of info and help is http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Office related forums are also here: http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx

    For Technical issues with Microsoft products that you might have as an IT professional (like technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at http://social.technet.microsoft.com/forums/en-us, and search for your product name.

    For issues with products you might have as a Developer (like how to talk to APIs, what version of software do what, or other developer issues), you should head to the MSDN discussion forums at http://social.msdn.microsoft.com/forums/en-us, and search for your product or issue.

    If you’re asking a question particularly about one of the Microsoft Dynamics products, a great place to start is here: http://community.dynamics.com/

    If you really think your issue is related to the subscription or the TechNet Website, and I screwed up, I apologize!  Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing. 

    If you really had no idea where to post this question but you still posted it here, you still shouldn’t have because we have a forum just for you!  It’s called the Where is the forum for…? forum and it’s here: http://social.msdn.microsoft.com/forums/en-us/whatforum/

    Moving to off topic. 


    MSDN and TechNet Subscriptions Support

    Did Microsoft call you out of the blue about your computer? No, they didn't.

    Tuesday, January 13, 2015 4:37 PM