BizTalk ESB Exception Notification Errors in Admin console RRS feed

  • Question

  • Hi - in my Prod server BizTalk Admin console is throwing error every minute. Below is the error. Please if anyone have any suggestions how to fix this, let me know.

    Message: HandlingInstanceID: 2e06e339-9898-4e30-907e-30842cbb5e9e
    An exception of type 'System.FormatException' occurred and was caught.
    11/27/2013 10:31:46
    Type : System.FormatException, mscorlib, Version=, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : The specified string is not in the form required for an e-mail address.
    Source : System
    Help link : 
    Data : System.Collections.ListDictionaryInternal
    TargetSite : System.String ReadMailAddress(System.String, Int32 ByRef, System.String ByRef)
    Stack Trace :    at System.Net.Mime.MailBnfHelper.ReadMailAddress(String data, Int32& offset, String& displayName)
       at System.Net.Mail.MailAddressCollection.ParseValue(String addresses)
       at System.Net.Mail.Message..ctor(String from, String to)
       at System.Net.Mail.MailMessage..ctor(String from, String to)
       at System.Net.Mail.MailMessage..ctor(String from, String to, String subject, String body)
       at Microsoft.Practices.ESB.AlertService.Notifier.Notify(AlertEmailRow alertEmail) in C:\Projects\Microsoft.Practices.ESB\Source\Samples\Management Portal\ESB.AlertService\Notifier.cs:line 122
       at Microsoft.Practices.ESB.AlertService.Notifier.DoWork() in C:\Projects\Microsoft.Practices.ESB\Source\Samples\Management Portal\ESB.AlertService\Notifier.cs:line 58

    Additional Info:

    MachineName : BTSAPPPROD
    TimeStamp : 11/27/2013 3:31:46 PM
    FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=, Culture=neutral, PublicKeyToken=31bf3856ad364e35
    AppDomainName : BizTalk ESB Exception Notification.exe
    ThreadIdentity : ABC\btsprodservice
    WindowsIdentity : ABC\btsprodservice

    Category: Default Category
    Priority: 0
    EventId: 100
    Severity: Error
    Machine: BTSAPPPROD
    Application Domain: BizTalk ESB Exception Notification.exe
    Process Id: 3740
    Process Name: C:\Program Files (x86)\Microsoft BizTalk ESB Toolkit 2.1\Exception Notification Service\BizTalk ESB Exception Notification.exe
    Win32 Thread Id: 2420
    Thread Name: 
    Extended Properties: 


    Wednesday, November 27, 2013 3:38 PM

All replies

  • It seems like the ESB Alert Service is trying to send an email to an invalid email address. Maybe you have specified an invalid address somewhere (or maybe you haven't specified it, so that the address is empty).

    "The specified string is not in the form required for an e-mail address"

    Morten la Cour

    Wednesday, November 27, 2013 3:46 PM
  • This error is certainly to with the email ID the ESB notification. Check whether these emailID are either active or in proper format.

    Under Alerts:

    Navigate to the ESB Management Portal http://localhost/ESB.Portal

    Check you have any alerts configured, if so check its settings for email configured.

    Fault Setting notifications:

    You would also configure emails in Fault settings, check email ID configured is of proper:

    Navigate to the ESB Management Portal http://localhost/ESB.Portal
    On the menu bar, choose Admin >> Fault Settings,

    You shall see some email ID (If configured) under “Alert Email Options”

    If this answers your question please mark it accordingly. If this post is helpful, please vote as helpful.

    Wednesday, November 27, 2013 5:03 PM
  • Yes, the email ID provided under Admin -> Fault Settings is correct.

    But the repeated error is occuring every 1 minute


    Wednesday, November 27, 2013 5:16 PM