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Alert email: unable to get alert details RRS feed

  • Question

  • Hi,

    Although the details of triggered alerts are visible in App Insights under alerts, when I click the button in the email I get a message stating 'Unable to get alert details'. I do have read permissions on monitoring data. Are alert details not available after the alert has been moved to 'Resolved' status?


    • Edited by mrent Wednesday, November 20, 2019 6:26 PM
    Wednesday, November 20, 2019 6:25 PM

All replies

  • Hello mrent, 

    Thank you for reaching out to us.

    Apologize for the delay here. 

    When you click on Alert rule from the email, you get to see the rule definition page and not the actual instance of the alert. 

    Does your alert email look similar to this one? 

    And are you trying to click on View Rule or View Resource from this email, then you are basically looking for rule definition blade and not the particular alert activation details. 

    I hope this information helps. 

    Please feel free to reach back if you have any further questions regarding this. 

    Monday, December 2, 2019 2:42 PM
    Owner