App Truncation Problems RRS feed

  • Question

  • I'm a beginner in app development, I've been uploading my app on microsoft store for the past some days and the reply I've been getting is this.....

    "Thank you for contacting us. The truncation occurs when tested on a mobile device and the user switches between vertical and horizontal viewing. It is especially noticeable when in the video section.  If you believe this is in error or if the app needs to be tested in a specific way, please make a notes in the notes to the certification team to help them better test your app. "

    I've tried several times to reduce the width and height of the video to 150px and 100px respectively... yet my app didnt pass the certification stage....

    Anyone with a useful information should pls assist me....Thanks

    Wednesday, June 6, 2018 8:10 AM