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Ratings not showing in the Store

    Question

  • I've received a few ratings recently, but they're not showing in the Windows Store in app listing. They are showing only in dev center dashboard. The ratings are for "United States" Market, and with OS: Windows 8.1 GA. Older ratings are showing correctly, only a few new ones aren't (I double checked Market, so it's not issue with market other than mine).
    Saturday, December 7, 2013 8:24 AM

Answers

  • The missing ratings appeared on the Store finally. Thanks MS support for fixing this, better late than never.
    • Marked as answer by Lucasus Wednesday, December 18, 2013 6:10 AM
    Wednesday, December 18, 2013 6:10 AM

All replies

  • If someone's interested, I've got a message from MS Support:

    "I can confirm that there has been a problem lately with app ratings and reviews disappearing from the Store so the cases got escalated to the engineers and a fix has been implemented the 9th December. It may take up to 1-2 days until all reviews are back."


    • Edited by Lucasus Tuesday, December 10, 2013 11:35 AM
    Tuesday, December 10, 2013 11:35 AM
  • The missing ratings appeared on the Store finally. Thanks MS support for fixing this, better late than never.
    • Marked as answer by Lucasus Wednesday, December 18, 2013 6:10 AM
    Wednesday, December 18, 2013 6:10 AM
  • The ratings for our apps show up in the Win Store app, but no longer in the Dashboard!!!
    Friday, January 10, 2014 7:23 PM