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CCF Server Verification Steps RRS feed

Answers

  • In the AdminConsole, under Configuration, in the ContactCenterWS area,
    did you update the Microsoft.Ccf/Csr.WebServices.Providers.ContactCenter.AddressBook key with the Correct LDAPPath?
    by default it is set to LDAP://CCFDC:389/CN=Users,DC=CCF  which is probably not correct for your env..

    not having any luck Repro'ing the issue here.. anything showing up in the system event logs relating Security or System Error?

    thanks

    Matt B.

    Friday, January 5, 2007 4:29 PM
    Moderator

All replies

  • The AddressBook.asmx is used to connect to an LDAP server, based on the error it is not configured.. did you do the LDAP configuration step?

    Matt B

    Tuesday, January 2, 2007 9:07 PM
    Moderator
  • Yes, I have followed all the configuration steps, updated the Auth. manager in MMC and modified the config file of ContactCenterAif web service. But still I get the same error.
    Wednesday, January 3, 2007 11:44 AM
  • In the AdminConsole, under Configuration, in the ContactCenterWS area,
    did you update the Microsoft.Ccf/Csr.WebServices.Providers.ContactCenter.AddressBook key with the Correct LDAPPath?
    by default it is set to LDAP://CCFDC:389/CN=Users,DC=CCF  which is probably not correct for your env..

    not having any luck Repro'ing the issue here.. anything showing up in the system event logs relating Security or System Error?

    thanks

    Matt B.

    Friday, January 5, 2007 4:29 PM
    Moderator