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Getting "We couldn't send the code. Please try again." when i'm trying to sign Windows Store App

    Question

  • Hi! 
    I'm trying to sign Windows Store App to publish it at Store.
    After i typed login and pass of my Windows Store dev. account in VS 2013 Pro i have 3 options of verification account: two e-mails and SMS on cell. 
    After couple complete sessions it denied me to verify with one of my emails. Saying: "We couldn't send the code. Please try again."
    After couple more session denied sending SMS on cell. What's wrong? The reason is that my dev.account uses another 10 users? Don't believe that this is The reason, because of account was created for company.
    Could anyone please suggest me how to solve the problem?
    Thank you in advance!
    Tuesday, February 18, 2014 4:26 PM

Answers

  • Hi Max! 
    Please use www.getsupport.microsoft.com

    You need to login with your dev account with wich you expereincing issue and describe to support what exactly wrong. Believe that they will fix this for you shortly.

    Cheers.

    -Alex S.

    Tuesday, February 18, 2014 5:52 PM