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Database scale error RRS feed

  • Question

  • When trying to change the scale of our SQL database from S1 to S2 in the new portal I get the following error:

    Database scale error
    Database scale operation from S1 Standard to S2 Standard failed for <DBNAME>. ErrorCode: BadRequest ErrorMessage: The operation is not supported for your subscription offer type.

    Tried again on the old portal and get a similar message:

    The operation is not supported for your subscription offer type.

    This is a pay as you go subscription. Are those not compatible with anything above S1?

    Tuesday, November 25, 2014 5:58 PM

Answers

  • Hi Alex,

    This should not be the case for Pay-as-you go subscription. We might have to verify you subscription details and so request you to raise a technical support request via http://azure.microsoft.com/en-us/support/options/ along with the screen shot of the issue.

    Regards,

    Shirisha Paderu

    • Marked as answer by Girish Prajwal Tuesday, December 9, 2014 6:14 AM
    Tuesday, November 25, 2014 8:06 PM

All replies

  • Hi Alex,

    This should not be the case for Pay-as-you go subscription. We might have to verify you subscription details and so request you to raise a technical support request via http://azure.microsoft.com/en-us/support/options/ along with the screen shot of the issue.

    Regards,

    Shirisha Paderu

    • Marked as answer by Girish Prajwal Tuesday, December 9, 2014 6:14 AM
    Tuesday, November 25, 2014 8:06 PM
  • Hi Alex,

    I'm a SQL Azure engineer who knows exactly why you are getting this error. Please share your subscription ID with me privately and I'll get it fixed. My email is "olignat" at "microsoft.com"

    Thanks,

      Oleg

    Wednesday, November 26, 2014 9:28 PM