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NEED SOME URGENT HELP ON IIS6 RRS feed

  • Question

  • User-173509089 posted

    Hello Experts,

    Hope you are great need some urgent support.

    We have Globescape  Enterprise File Transfer (6.5.17.2) sitting on top of IIS6, which will allows users to securely transfer big files.

    Way it works is EFT takes control over IIS 6 and configures for itself, now the problem we are facing is, "Default Web Site" is in stopped state, though we have other sites up and running in the same IIS.

    When we try to start that, I get some error like "The Network location cannot be reached. For information about network troubleshooting, see Windows Help."

    When we looked at the event logs,

    I get this error 1130,  which says it cannot register that IP, however we IP address statically configured in NIC. To isolate this further, we removed this IP from IIS config and made as "All Unassigned IP" applied config try to start failed, and put the IP back applied config, started DEFAULT WEB SITE and still fails with same error.

    in the procmon logs, I couldn't see IIS getting any ACCESS DENIED or NAME NOT FOUND.

    in the NetMon logs, I couldn't see any access to fileshares - as error message suggests.

    also i do not see any service grabbing 443 or 80.

    any help would be highly appreciated.!

    Can we somehow trace what is happening when DEFAULT WEBSITE starts?

    Tuesday, April 19, 2016 3:38 PM

Answers

  • User1278090636 posted

    Hi,

    The most likely cause is that Host Headers for that particular site are configured for an IP address which is either no longer configured on the server, or on which IIS is no longer listening. Since you have checked the IP is configured on the server.

    You need to check whether IIS service is listening on a particular IP, you will need the Windows Server Support Tools. After you installed it, you can use the following command.

    httpcfg query iplisten IP : <your IP>

    If your IP address isn't present, try adding it.

    httpcfg set iplisten -i <your IP>

    And query the list again

    httpcfg query iplisten IP : <your IP>

    If it doesn't work after the httpcfg change, please try reboot your server.

    Another likely cause is that something else(may be EFT) was occupying port 80, please re check it again.

    Best Regards,

    Jean

    • Marked as answer by Anonymous Tuesday, September 28, 2021 12:00 AM
    Wednesday, April 20, 2016 2:57 AM

All replies

  • User1278090636 posted

    Hi,

    The most likely cause is that Host Headers for that particular site are configured for an IP address which is either no longer configured on the server, or on which IIS is no longer listening. Since you have checked the IP is configured on the server.

    You need to check whether IIS service is listening on a particular IP, you will need the Windows Server Support Tools. After you installed it, you can use the following command.

    httpcfg query iplisten IP : <your IP>

    If your IP address isn't present, try adding it.

    httpcfg set iplisten -i <your IP>

    And query the list again

    httpcfg query iplisten IP : <your IP>

    If it doesn't work after the httpcfg change, please try reboot your server.

    Another likely cause is that something else(may be EFT) was occupying port 80, please re check it again.

    Best Regards,

    Jean

    • Marked as answer by Anonymous Tuesday, September 28, 2021 12:00 AM
    Wednesday, April 20, 2016 2:57 AM
  • User-173509089 posted

    Thanks so much for your time and suggestion Jean!

    Issue stands resolved at this point, seems there was a mis configuration at EFT Server which caused IIS to act funny.

    Appreciate your help :)

    Monday, April 25, 2016 11:11 AM