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Can't Connect Multiple Phase 2 VPN RRS feed

  • Question

  • From @leleinit via Twitter

    Hello, could let me know if you are experiencing a problem with VPN?

    i can't connect more than one phase2 with azure

    The region is Brazil South

    all connections are reset, losing the connection to the vpn

    Thanks,

    @AzureSupport

    Monday, August 17, 2015 6:29 PM

Answers

  • Hello,

    Greetings!

    Thank you for posting yout query here. With regards to your query, we would request you to check that the VPN device which you are using is compatible with Virtual Network and also note that your VPN device cannot be behind a NAT.Make sure that you have proper VPN configuration settings on premise and Azure Vnet as well.

    You will see tunnel up even if the Main mode/Phase 1 of Ipsec is completed but for data to pass Quick mode/Phase 2 needs to be established and for that Both devices needs to have matching Rules ( On premise and Azure Private ip address subnets which are allowed to communicated inside this tunnel).

    Also you need to make sure his VPN device complies to the Main mode and Quick mode settings . If it is not working you would need to re configure entire setup .

    Hope this helps!
    Best Regards
    Kamalakar
    _____________________________________________________________________________________
    If a post answers your question, please click Mark As Answer on that post and Vote as Helpful.

    Wednesday, August 19, 2015 4:55 PM

All replies

  • Hello,

    Greetings!

    Thank you for reaching us here. With regards to your query, we would appreciate if you can explain the scenario bit more, what exactly you are trying to achieve and what and all are the steps you have taken.This will helps us to answer your query better.

    Best Regards,

    Kamalakar K

    Monday, August 17, 2015 6:50 PM
  • Hello,

    Greetings!

    Thank you for posting yout query here. With regards to your query, we would request you to check that the VPN device which you are using is compatible with Virtual Network and also note that your VPN device cannot be behind a NAT.Make sure that you have proper VPN configuration settings on premise and Azure Vnet as well.

    You will see tunnel up even if the Main mode/Phase 1 of Ipsec is completed but for data to pass Quick mode/Phase 2 needs to be established and for that Both devices needs to have matching Rules ( On premise and Azure Private ip address subnets which are allowed to communicated inside this tunnel).

    Also you need to make sure his VPN device complies to the Main mode and Quick mode settings . If it is not working you would need to re configure entire setup .

    Hope this helps!
    Best Regards
    Kamalakar
    _____________________________________________________________________________________
    If a post answers your question, please click Mark As Answer on that post and Vote as Helpful.

    Wednesday, August 19, 2015 4:55 PM