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SFXCA: Failed to create new CA process via RUNDLL32. Error code: 5 [windows 10 version 1909] RRS feed

  • Question

  • Hi All, 

    I'm facing error RUNDLL32. Error code: 5 for custom action in MSI Installler and this error message coming only for windows 10 machine with version 1909, while same msi is working fine on windows machine version less than 1903

    Please see complete installation logs : 

    === Verbose logging started: 04-12-2019  15:40:38  Build type: SHIP UNICODE 5.00.10011.00  Calling process: C:\WINDOWS\system32\msiexec.exe ===
    MSI (c) (E4:48) [15:40:38:177]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (E4:48) [15:40:38:177]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (E4:E0) [15:40:38:193]: Resetting cached policy values
    MSI (c) (E4:E0) [15:40:38:193]: Machine policy value 'Debug' is 0
    MSI (c) (E4:E0) [15:40:38:193]: ******* RunEngine:
               ******* Product: C:\Users\mobil\Desktop\msi\UnifiedCommunicatorAdvanced.msi
               ******* Action: 
               ******* CommandLine: **********
    MSI (c) (E4:E0) [15:40:38:208]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (E4:E0) [15:40:38:224]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2 
    MSI (c) (E4:E0) [15:40:38:224]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\mobil\Desktop\msi\UnifiedCommunicatorAdvanced.msi' against software restriction policy
    MSI (c) (E4:E0) [15:40:38:224]: SOFTWARE RESTRICTION POLICY: C:\Users\mobil\Desktop\msi\UnifiedCommunicatorAdvanced.msi has a digital signature
    MSI (c) (E4:E0) [15:40:38:458]: SOFTWARE RESTRICTION POLICY: C:\Users\mobil\Desktop\msi\UnifiedCommunicatorAdvanced.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (c) (E4:E0) [15:40:38:474]: Cloaking enabled.
    MSI (c) (E4:E0) [15:40:38:474]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (E4:E0) [15:40:38:474]: End dialog not enabled
    MSI (c) (E4:E0) [15:40:38:474]: Original package ==> C:\Users\mobil\Desktop\msi\UnifiedCommunicatorAdvanced.msi
    MSI (c) (E4:E0) [15:40:38:474]: Package we're running from ==> C:\Users\mobil\Desktop\msi\UnifiedCommunicatorAdvanced.msi
    MSI (c) (E4:E0) [15:40:38:474]: APPCOMPAT: Compatibility mode property overrides found.
    MSI (c) (E4:E0) [15:40:38:474]: APPCOMPAT: looking for appcompat database entry with ProductCode '{D1152B3E-D492-4916-BC21-C626F0A5F21C}'.
    MSI (c) (E4:E0) [15:40:38:474]: APPCOMPAT: no matching ProductCode found in database.
    MSI (c) (E4:E0) [15:40:38:584]: MSCOREE not loaded loading copy from system32
    MSI (c) (E4:E0) [15:40:38:600]: Machine policy value 'TransformsSecure' is 0
    MSI (c) (E4:E0) [15:40:38:600]: User policy value 'TransformsAtSource' is 0
    MSI (c) (E4:E0) [15:40:38:600]: Machine policy value 'DisablePatch' is 0
    MSI (c) (E4:E0) [15:40:38:600]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (c) (E4:E0) [15:40:38:600]: Machine policy value 'DisableLUAPatching' is 0
    MSI (c) (E4:E0) [15:40:38:600]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (c) (E4:E0) [15:40:38:600]: APPCOMPAT: looking for appcompat database entry with ProductCode '{D1152B3E-D492-4916-BC21-C626F0A5F21C}'.
    MSI (c) (E4:E0) [15:40:38:600]: APPCOMPAT: no matching ProductCode found in database.
    MSI (c) (E4:E0) [15:40:38:600]: Transforms are not secure.
    MSI (c) (E4:E0) [15:40:38:600]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\mobil\Desktop\msi\Local_Installationlog.log'.
    MSI (c) (E4:E0) [15:40:38:600]: Command Line: CURRENTDIRECTORY=C:\WINDOWS\system32 CLIENTUILEVEL=0 CLIENTPROCESSID=16100 
    MSI (c) (E4:E0) [15:40:38:600]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{9E4F11C0-AD85-443E-88F7-02891D968E8B}'.
    MSI (c) (E4:E0) [15:40:38:600]: Product Code passed to Engine.Initialize:           ''
    MSI (c) (E4:E0) [15:40:38:600]: Product Code from property table before transforms: '{D1152B3E-D492-4916-BC21-C626F0A5F21C}'
    MSI (c) (E4:E0) [15:40:38:600]: Product Code from property table after transforms:  '{D1152B3E-D492-4916-BC21-C626F0A5F21C}'
    MSI (c) (E4:E0) [15:40:38:600]: Product not registered: beginning first-time install
    MSI (c) (E4:E0) [15:40:38:600]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
    MSI (c) (E4:E0) [15:40:38:600]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (c) (E4:E0) [15:40:38:600]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (E4:E0) [15:40:38:600]: Adding new sources is allowed.
    MSI (c) (E4:E0) [15:40:38:600]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
    MSI (c) (E4:E0) [15:40:38:600]: Package name extracted from package path: 'UnifiedCommunicatorAdvanced.msi'
    MSI (c) (E4:E0) [15:40:38:615]: Package to be registered: 'UnifiedCommunicatorAdvanced.msi'
    MSI (c) (E4:E0) [15:40:38:615]: Note: 1: 2262 2: AdminProperties 3: -2147287038 
    MSI (c) (E4:E0) [15:40:38:615]: Machine policy value 'DisableMsi' is 0
    MSI (c) (E4:E0) [15:40:38:615]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (c) (E4:E0) [15:40:38:615]: User policy value 'AlwaysInstallElevated' is 0
    MSI (c) (E4:E0) [15:40:38:615]: Product installation will be elevated because user is admin and product is being installed per-machine.
    MSI (c) (E4:E0) [15:40:38:615]: Running product '{D1152B3E-D492-4916-BC21-C626F0A5F21C}' with elevated privileges: Product is assigned.
    MSI (c) (E4:E0) [15:40:38:615]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\WINDOWS\system32'.
    MSI (c) (E4:E0) [15:40:38:615]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
    MSI (c) (E4:E0) [15:40:38:615]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '16100'.
    MSI (c) (E4:E0) [15:40:38:615]: TRANSFORMS property is now: 
    MSI (c) (E4:E0) [15:40:38:615]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'.
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\AppData\Roaming
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\Favorites
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\Documents
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\AppData\Roaming\Microsoft\Windows\Recent
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\AppData\Roaming\Microsoft\Windows\Templates
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\AppData\Local
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\Pictures
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\Users\mobil\Desktop
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
    MSI (c) (E4:E0) [15:40:38:615]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
    MSI (c) (E4:E0) [15:40:38:615]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 25 
    MSI (c) (E4:E0) [15:40:38:740]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
    MSI (c) (E4:E0) [15:40:38:740]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
    MSI (c) (E4:E0) [15:40:38:740]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
    MSI (c) (E4:E0) [15:40:38:740]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (c) (E4:E0) [15:40:38:740]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 
    MSI (c) (E4:E0) [15:40:38:740]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 
    MSI (c) (E4:E0) [15:40:38:740]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\mobil\Desktop\msi\UnifiedCommunicatorAdvanced.msi'.
    MSI (c) (E4:E0) [15:40:38:740]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\mobil\Desktop\msi\UnifiedCommunicatorAdvanced.msi'.
    MSI (c) (E4:E0) [15:40:38:740]: Machine policy value 'MsiDisableEmbeddedUI' is 0
    MSI (c) (E4:E0) [15:40:38:740]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\mobil\Desktop\msi\'.
    MSI (c) (E4:E0) [15:40:38:740]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\mobil\Desktop\msi\'.
    MSI (c) (E4:48) [15:40:38:756]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
    === Logging started: 04-12-2019  15:40:38 ===
    MSI (c) (E4:E0) [15:40:38:756]: Note: 1: 2205 2:  3: PatchPackage 
    MSI (c) (E4:E0) [15:40:38:756]: Machine policy value 'DisableRollback' is 0
    MSI (c) (E4:E0) [15:40:38:756]: User policy value 'DisableRollback' is 0
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
    MSI (c) (E4:E0) [15:40:38:756]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038 
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '603'. Its new value: '601'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '603'. Its new value: '601'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '601'. Its new value: '600'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '601'. Its new value: '600'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '600'. Its new value: '502'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '600'. Its new value: '502'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
    MSI (c) (E4:E0) [15:40:38:756]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '502'. Its new value: '501'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '502'. Its new value: '501'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '501'. Its new value: '500'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '501'. Its new value: '500'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '500'. Its new value: '400'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '500'. Its new value: '400'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '400'. Its new value: '603'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '400'. Its new value: '603'.
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (c) (E4:E0) [15:40:38:772]: Doing action: INSTALL
    Action 15:40:38: INSTALL. 
    Action start 15:40:38: INSTALL.
    MSI (c) (E4:E0) [15:40:38:772]: UI Sequence table 'InstallUISequence' is present and populated.
    MSI (c) (E4:E0) [15:40:38:772]: Running UISequence
    MSI (c) (E4:E0) [15:40:38:772]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
    MSI (c) (E4:E0) [15:40:38:772]: Doing action: FindRelatedProducts
    Action 15:40:38: FindRelatedProducts. Searching for related applications
    Action start 15:40:38: FindRelatedProducts.
    Action ended 15:40:38: FindRelatedProducts. Return value 1.
    MSI (c) (E4:E0) [15:40:38:772]: Doing action: FindOfficeComponents
    Action 15:40:38: FindOfficeComponents. 
    Action start 15:40:38: FindOfficeComponents.
    MSI (c) (E4:08) [15:40:38:772]: Invoking remote custom action. DLL: C:\Users\mobil\AppData\Local\Temp\MSICE19.tmp, Entrypoint: SetOfficeComponentProperties
    MSI (c) (E4:84) [15:40:38:787]: Cloaking enabled.
    MSI (c) (E4:84) [15:40:38:787]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (E4:84) [15:40:38:787]: Connected to service for CA interface.
    SFXCA: Failed to create new CA process via RUNDLL32. Error code: 5
    CustomAction FindOfficeComponents returned actual error code 1603 but will be translated to success due to continue marking
    Action ended 15:40:39: FindOfficeComponents. Return value 1.
    MSI (c) (E4:E0) [15:40:39:098]: Skipping action: NoDowngrade (condition is false)
    MSI (c) (E4:E0) [15:40:39:098]: Skipping action: YA3xFound (condition is false)
    MSI (c) (E4:E0) [15:40:39:098]: Doing action: PrepareDlg
    Action 15:40:39: PrepareDlg. 
    Action start 15:40:39: PrepareDlg.
    Info 2898.For WixUI_Font_Normal textstyle, the system created a 'Tahoma' font, in 0 character set, of 19 pixels height.
    Info 2898.For WixUI_Font_Bigger textstyle, the system created a 'Tahoma' font, in 0 character set, of 29 pixels height.
    Action 15:40:39: PrepareDlg. Dialog created
    Action ended 15:40:39: PrepareDlg. Return value 1.
    MSI (c) (E4:E0) [15:40:39:145]: Doing action: AppSearch
    Action 15:40:39: AppSearch. Searching for installed applications
    Action start 15:40:39: AppSearch.
    AppSearch: Property: UC_SERVER_HOSTNAME, Signature: RememberServer
    AppSearch: Property: UC_LANGUAGE, Signature: RememberUCLANGUAGE
    AppSearch: Property: NETFRAMEWORK45, Signature: NetFramework45
    MSI (c) (E4:E0) [15:40:39:145]: PROPERTY CHANGE: Adding NETFRAMEWORK45 property. Its value is '#528040'.
    AppSearch: Property: OFFICE2016_32DETECTED, Signature: OFFICE201632InstallDir
    MSI (c) (E4:E0) [15:40:39:145]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Office\16.0\Lync 3: 2 
    AppSearch: Property: OFFICE2016_64DETECTED, Signature: OFFICE201664InstallDir
    MSI (c) (E4:E0) [15:40:39:145]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\16.0\Lync 3: 2 
    AppSearch: Property: OFFICE2013_32DETECTED, Signature: OFFICE201332InstallDir
    MSI (c) (E4:E0) [15:40:39:145]: PROPERTY CHANGE: Adding OFFICE2013_32DETECTED property. Its value is 'C:\Program Files (x86)\Microsoft Office\Office15\'.
    AppSearch: Property: OFFICE2013_64DETECTED, Signature: OFFICE201364InstallDir
    AppSearch: Property: ACTPATH, Signature: ActInstallDir
    MSI (c) (E4:E0) [15:40:39:160]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\ACT\Install 3: 2 
    AppSearch: Property: ACTINSTALLED, Signature: ActInstalled
    MSI (c) (E4:E0) [15:40:39:160]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\ACT\Install 3: 2 
    AppSearch: Property: ACTPRODUCTCODE, Signature: ActProductCode
    MSI (c) (E4:E0) [15:40:39:160]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\ACT\Install 3: 2 
    AppSearch: Property: ACTMAJORVERSION, Signature: ActMajorVersion
    AppSearch: Property: ACTMINORVERSION, Signature: ActMinorVersion
    AppSearch: Property: NOTESVERSION, Signature: NotesVersion
    MSI (c) (E4:E0) [15:40:39:160]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Lotus\Notes 3: 2 
    AppSearch: Property: NOTESPATH, Signature: NotesInstallDir
    MSI (c) (E4:E0) [15:40:39:176]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Lotus\Notes 3: 2 
    AppSearch: Property: NOTESINSTALLED, Signature: NotesInstalled
    MSI (c) (E4:E0) [15:40:39:176]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Lotus\Notes 3: 2 
    AppSearch: Property: NOTES7INSTALLED, Signature: Notes7Installed
    MSI (c) (E4:E0) [15:40:39:176]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Lotus\Notes\7.0 3: 2 
    AppSearch: Property: NOTES8PATH, Signature: NotesInstall8Dir
    MSI (c) (E4:E0) [15:40:39:176]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Lotus\Notes\8.0 3: 2 
    AppSearch: Property: NOTES8INSTALLED, Signature: Notes8Installed
    MSI (c) (E4:E0) [15:40:39:176]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Lotus\Notes\8.0 3: 2 
    AppSearch: Property: MULTIUSER, Signature: NotesMultiUser
    MSI (c) (E4:E0) [15:40:39:176]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Lotus\Notes 3: 2 
    AppSearch: Property: NOTESINIEXISTS, Signature: NotesIniSearch
    MSI (c) (E4:E0) [15:40:39:176]: Note: 1: 1322 2:  
    MSI (c) (E4:E0) [15:40:39:176]: Note: 1: 1322 2:  
    MSI (c) (E4:E0) [15:40:39:176]: Note: 1: 1322 2:  
    MSI (c) (E4:E0) [15:40:39:176]: Note: 1: 1322 2:  
    AppSearch: Property: TSPPRESENT, Signature: TSP
    MSI (c) (E4:E0) [15:40:39:191]: Note: 1: 1322 2:  
    MSI (c) (E4:E0) [15:40:39:191]: Note: 1: 1322 2:  
    AppSearch: Property: IEXPLORE, Signature: FIND_IEXPLORE
    MSI (c) (E4:E0) [15:40:39:191]: WIN64DUALFOLDERS: 'C:\Program Files (x86)\' will substitute 17 characters in 'C:\Program Files\Internet Explorer\IEXPLORE.EXE' folder path. (mask argument = 0, the folder pair's iSwapAttrib member = 0).
    MSI (c) (E4:E0) [15:40:39:191]: PROPERTY CHANGE: Adding IEXPLORE property. Its value is 'C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE'.
    Action ended 15:40:39: AppSearch. Return value 1.
    MSI (c) (E4:E0) [15:40:39:191]: Doing action: LaunchConditions
    Action 15:40:39: LaunchConditions. Evaluating launch conditions
    Action start 15:40:39: LaunchConditions.
    Action ended 15:40:39: LaunchConditions. Return value 1.
    MSI (c) (E4:E0) [15:40:39:191]: Doing action: ValidateProductID
    Action 15:40:39: ValidateProductID. 
    Action start 15:40:39: ValidateProductID.
    Action ended 15:40:39: ValidateProductID. Return value 1.
    MSI (c) (E4:E0) [15:40:39:191]: Doing action: CostInitialize
    Action 15:40:39: CostInitialize. Computing space requirements
    Action start 15:40:39: CostInitialize.
    MSI (c) (E4:E0) [15:40:39:191]: Machine policy value 'MaxPatchCacheSize' is 10
    MSI (c) (E4:E0) [15:40:39:191]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
    MSI (c) (E4:E0) [15:40:39:191]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
    Action ended 15:40:39: CostInitialize. Return value 1.
    MSI (c) (E4:E0) [15:40:39:191]: Doing action: FileCost
    Action 15:40:39: FileCost. Computing space requirements
    Action start 15:40:39: FileCost.
    MSI (c) (E4:E0) [15:40:39:207]: Note: 1: 2205 2:  3: MsiAssembly 
    MSI (c) (E4:E0) [15:40:39:207]: Note: 1: 2205 2:  3: Class 
    MSI (c) (E4:E0) [15:40:39:207]: Note: 1: 2205 2:  3: Extension 
    MSI (c) (E4:E0) [15:40:39:207]: Note: 1: 2205 2:  3: TypeLib 
    Action ended 15:40:39: FileCost. Return value 1.
    MSI (c) (E4:E0) [15:40:39:207]: Doing action: CostFinalize
    Action 15:40:39: CostFinalize. Computing space requirements
    Action start 15:40:39: CostFinalize.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
    MSI (c) (E4:E0) [15:40:39:207]: Note: 1: 2205 2:  3: Patch 
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding JREPATH property. Its value is 'C:\JREPATH\'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding INSTALLLOCATION property. Its value is 'C:\Program Files (x86)\Mitel\'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding ViewPluginDir property. Its value is 'C:\Program Files (x86)\Mitel\MiCollab Client 7.3 VMware View Plug-in\'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding APIDir property. Its value is 'C:\Program Files (x86)\Mitel\API\'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding MMDir property. Its value is 'C:\Program Files (x86)\Mitel\API\'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding SDKDir property. Its value is 'C:\Program Files (x86)\Mitel\API\UC SDK\'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding SamplesDIR property. Its value is 'C:\Program Files (x86)\Mitel\API\UC SDK\Samples\'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding Documentation property. Its value is 'C:\Program Files (x86)\Mitel\API\UC SDK\Documentation\'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding ToolsDir property. Its value is 'C:\Program Files (x86)\Mitel\API\UC SDK\Tools\'.
    MSI (c) (E4:E0) [15:40:39:207]: PROPERTY CHANGE: Adding ProductDir property. Its value is 'C:\Program Files (x86)\Mitel\Unified Communicator Advanced 7.3\'.

    Wednesday, December 4, 2019 10:41 AM

All replies

  • Hi Ganesh_Prasad12,

    Welcome to MSDN forum.

    According to your description, I think your issue is more related to windows installer. Since our forum is discussing about .NET Framework Setup and Servicing, I recommend you could redirect to Windows Community or stack overflow with tag windows-installer and start a new thread there to seek for a more professional help.

    BTW, I consider this might be a potential issue in Window 10 version 1909. If possible you could check in another computer which installed Windows 10 version 1909 and check if this issue persists. Maybe you could try to restart your machine and uninstall or reinstall msi again.

    Sorry for any inconvenience and thanks for your understanding.

    Sincerely,

    Tianyu


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Thursday, December 5, 2019 7:08 AM
  • Hi Ganesh_Prasad12,

    Sorry to disturb you.

    What about your issue now?

    According to your description and the uploaded log, I suppose this is an issue about Windows Installer. You could ask Windows Installer forum for a better support.

    In addition, I suggest you could refer to the similar issue and try to reset your windows machine.

    BTW, if you have any more .NET Framework Setup and Servicing issues in the future, please feel free to let us know.

    Thanks for your understanding.

    Best Regards,

    Anna


    MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

    Friday, December 6, 2019 10:21 AM