none
App missing on the store

    Question

  • Hi,

    I publish an app 2 months ago, no problem and i had something like 20 downloads a day.

    I update it last week and the download count is now at zero and i can't find my app via my windows phone. My app status is : "In the store"

    The link is working on my computer and my phone :

    https://www.microsoft.com/en-us/store/games/spin-it-hd/9nblggh62xkd

    Do i have to wait few days before seeing the update on the store? I publish it on friday.

    Thanks

    Leo

    Tuesday, November 24, 2015 3:00 AM

All replies

  • Hello Leo,

    If you still require assistance with this issue, please create a request with us here through your developer account so we may investigate further. Thank you!

    Tuesday, November 24, 2015 9:23 PM