Can't connect to IoT Hub RRS feed

  • Question

  • Hello everyone.

    I have a problem, and wish you can help me figure it out.

    I can not connect to IoT Hub, by filling forms regarding this article:
    https://docs . microsoft . com/en-us/azure/iot-hub/iot-hub-mqtt-support

    And using example from this question:
    https://social . msdn . microsoft . com/Forums/en-US/94970395-972e-49d3-b1bb-6b137fb00289/using-the-mqtt-protocol-directly?forum=azureiothub

    All my clients giv me "connection error", so I can not connect to the server.

    Can anyone point me to a good article, describing connection and also publishing MQTT messages.

    Thank you so much,

    Friday, January 27, 2017 10:02 AM

All replies

  • Hi Khoren,

    The document at https://docs.microsoft.com/en-us/azure/iot-hub/iot-hub-mqtt-support points you to samples at the Azure GitHub.  Please create a GitHub issue for the sample you are leveraging to get support on that exact method.

    In order to ensure someone can help you, please provide the following information when reporting your issue:

    1. Please document all hardware and software involved including version numbers
    2. What steps would someone else need to follow to see your issue?
    3. What actually happens? What is the full error details and codes?
    4. What do you expect to have happened and why do you have that expectation?



    Friday, January 27, 2017 6:11 PM