Outlook addin customization problem RRS feed

  • Question

  • Hi Guys,

    I have published my outlook addin and when I want customize my outlook addin then outlook crash.

    I don't why?

    Friday, April 8, 2016 8:52 AM

All replies

  • Hello,

    Is your add-in enabled in Outlook? What exactly do you want to achieve in Outlook?

    Microsoft Office applications can disable VSTO Add-ins that behave unexpectedly. If an application does not load your VSTO Add-in, the application might have hard disabled or soft disabled your VSTO Add-in.

    Hard disabling can occur when an VSTO Add-in causes the application to close unexpectedly. It might also occur on your development computer if you stop the debugger while the Startup event handler in your VSTO Add-in is executing.

    Soft disabling can occur when a VSTO Add-in produces an error that does not cause the application to unexpectedly close. For example, an application might soft disable a VSTO Add-in if it throws an unhandled exception while the Startup event handler is executing.

    When you re-enable a soft-disabled VSTO Add-in, the application immediately attempts to load the VSTO Add-in. If the problem that initially caused the application to soft disable the VSTO Add-in has not been fixed, the application will soft disable the VSTO Add-in again. Read more about that in the How to: Re-enable a VSTO Add-in That Has Been Disabled article.

    Do you get any UI errors? See How to: Show Add-in User Interface Errors for more information.


    Friday, April 8, 2016 12:37 PM
  • Hi Eugene,

    Thanks for reply. 
    I have wrote outlook addin which works perfectly. I have groups and in that group have buttons.

    When I click "Customize Ribbons" and I try to hide one of group where are buttons, i got exception message.

    Friday, April 8, 2016 6:25 PM
  • Unfortunately I couldn't reproduce the issue with a newly created add-in project.

    Do you get any exceptions in the code? Any UI errors?


    Saturday, April 9, 2016 2:25 PM
  • Unfortunately not, I didn't get any UI error or in code. 
    I have installed module to machine and I got same error. 

    I have dumped process...

    | Count | Exception                                                     |
    | 124   | 0XE06D7363                                                    |
    | 34    | 0XC004F012                                                    |
    | 16    | 0X406D1388                                                    |
    | 10    | 0X80010108                                                    |
    | 2     | 0X80040155                                                    |
    | 2     | 0XC0000005                                                    |
    | 1     | System.Globalization.CultureInfo                              |
    | 1     | System.Security.Cryptography.X509Certificates.X509ChainPolicy |
    | 1     | 0X04242420                                                    |

    • Edited by EXPARA Sunday, April 10, 2016 6:32 PM
    Sunday, April 10, 2016 6:25 PM
  • Hi EXPARA,

    >> When I click "Customize Ribbons" and I try to hide one of group where are buttons, i got exception message.

    How did you hide one of group? Do you mean uncheck the group? If you hide other groups which are outlook built-in group, will this error happened?

    How did you create the custom UI group?

    >> I have installed module to machine and I got same error

    What do you mean with this? Did you get any error when you develop your outlook add in or while installing outlook add in?

    Best Regards,


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    Monday, April 11, 2016 5:21 AM