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Unable to get developer license

    Question

  • Hi,

    I have upgraded a Windows 7 Ultimate machine (which has VS2010 installed)  to Windows 8 Consumer Preview and installed the VS 11 Ultimate Beta.  I am trying to update a Metro style app I wrote on Windows 8 Developer Preview witih VS 11 for Win8DP, but am having issues getting the developer license.  I get through the UAC and Microsoft account dialogs, and then I get the message "We couldn't get your developer license for Windows 8 Consumer Preview.   Please check your network connection and try again.".      My network connection is fine. Below is the event log entry from the Administrative Events view in the Event Viewer.  Based on this, any suggestions?

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-WS-Licensing" Guid="{ED76D77F-7FB5-4EE4-8268-EE46212CB2D3}" />
      <EventID>258</EventID>
      <Version>0</Version>
      <Level>2</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x2000000000000001</Keywords>
      <TimeCreated SystemTime="2012-03-01T20:23:00.238884700Z" />
      <EventRecordID>51</EventRecordID>
      <Correlation />
      <Execution ProcessID="9284" ThreadID="10128" />
      <Channel>Microsoft-WS-Licensing/Admin</Channel>
      <Computer>Duplo1</Computer>
      <Security UserID="S-1-5-21-201466663-3634942795-2556775529-1000" />
      </System>
    - <EventData>
      <Data Name="ErrorString">The Windows Store Service reported the licensing client detected an issue with secure components.</Data>
      <Data Name="HRESULT">3225358356</Data>
      </EventData>
      </Event>

    Thanks,
    Nino


    Please remember to mark replies as answers if they help you.

    Thursday, March 1, 2012 8:35 PM

Answers

All replies

  • Guys, tried to create Metro style app but getting error:

    We cannot ... developer's license.

    Why? How to solve it?

    Thursday, March 1, 2012 11:00 AM
  • Guys, I've installed VS11 and tried to create Metro style app, but I'm getting an error:

    Any reason why? (network connection is ok)

    Thursday, March 1, 2012 1:00 PM
  • Hi atch6666

    Could you reply to this post with some information from your event log so we can better understand what is happening.

    To access this information:

    1. open the start menu
    2. type event viewer
    3. Select Settings
    4. click 'view event logs'
    5. Look in the Administrative Events Section (under Custom Views)
    6. Look for a Error Entry with a source of 'Store-Licensing'
    7. Open up the entry
    8. Click Details
    9. Switch to XML View

    Send the contents of this view - feel free to remove any personally identifiable information.

    Thanks for your time,

    Thursday, March 1, 2012 7:27 PM
  • Same problem, also upgraded from Win7

    AlSki http://alski. net

    Thursday, March 1, 2012 10:45 PM
  • I'm having the same issue. I also have the same setup...upgraded win 7 ultimate, vs2010 installed. Upgraded to consumer preview and VS11 Beta. Same error message. Any chance we might here something on this or is it just a reinstall?

    Thursday, March 1, 2012 11:32 PM
  • Hi Adrian,

    Please find below the xml (noting removed, just copied and pasted):

    Log Name:      Microsoft-WS-Licensing/Admin
    Source:        Microsoft-WS-Licensing
    Date:          02/03/2012 07:25:30
    Event ID:      253
    Task Category: None
    Level:         Error
    Keywords:      TLR Keyword
    User:          LOCAL SERVICE
    Computer:      Art-PC
    Description:
    0xC03F2003: Windows Store has detected a package health issue with package Microsoft.VCLibs.110.Debug_11.0.50214.1_x86__8wekyb3d8bbwe - the package must be repaired and/or licensed before you can use it.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-WS-Licensing" Guid="{ED76D77F-7FB5-4EE4-8268-EE46212CB2D3}" />
        <EventID>253</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x2000000000000020</Keywords>
        <TimeCreated SystemTime="2012-03-02T07:25:30.316897200Z" />
        <EventRecordID>50</EventRecordID>
        <Correlation />
        <Execution ProcessID="1076" ThreadID="6384" />
        <Channel>Microsoft-WS-Licensing/Admin</Channel>
        <Computer>Art-PC</Computer>
        <Security UserID="S-1-5-19" />
      </System>
      <EventData>
        <Data Name="PackageName">Microsoft.VCLibs.110.Debug_11.0.50214.1_x86__8wekyb3d8bbwe</Data>
        <Data Name="ResultCode">0xc03f2003</Data>
      </EventData>
    </Event>

    Friday, March 2, 2012 8:45 AM
  • Same issue here on upgrade from win7.
    Saturday, March 3, 2012 12:01 AM
  • AcquireDeveloperLicense returned -1069608940

    I'm dead in the water until I can resolve this.  Not a good way to encourage development of Metro Style apps if I can't even start.

    Machine details:

    Windows 8 consumer preview x86 upgraded from Windows 7 Ultimate

    Visual Studio 11 Ultimate Beta

    Tried from both UI and Powershell script.

    anything I can run to provide richer error info to you?


    Saturday, March 3, 2012 5:10 PM
  • Same issue.  Upgraded from Win 7 Ent with VS 2010 installed. 
    Saturday, March 3, 2012 5:15 PM
  • In VS 11 Express beta, when I tried to install the developer Licence for Windows 8

    Consumer Preview, I get an error saying "We couldn't get

    your developer Licence for Windows 8 Consumer Preview.

    Please check your internet connection and try again."

    However I am online. What can I do ?

    Sunday, March 4, 2012 1:51 PM
  • Also have the same issue. It is logged on the Microsoft connect site but there appears to be no solution (yet).

    http://connect.microsoft.com/VisualStudio/feedback/details/727734/unable-to-get-developer-licence-for-windows-8-consumer-preview

    From reading this other thread it looks to be a problem for upgrades and you have to do a clean install to get around the problem

    http://social.msdn.microsoft.com/Forums/en-US/vssetup/thread/8c82f576-5917-43e3-923a-94b1f015fa41


    Joel Ivory Johnson | http://www.j2i.net | Windows Phone Developer MVP
    It takes all the running you can do to stay in one place.If you want to get somewhere else,you must try to run at least twice as fast as that.


    Sunday, March 4, 2012 5:54 PM
  • Create a windows account on the machine. Do **not** associate this windows account with a LiveID. Log into this other account and start Visual Studio. After it is started you can log out of that account and go back to your original account and it will work.

    Update: False alarm, I tried on two more computers, no developer license.


    Joel Ivory Johnson | http://www.j2i.net | Windows Phone Developer MVP
    It takes all the running you can do to stay in one place.If you want to get somewhere else,you must try to run at least twice as fast as that.


    Sunday, March 4, 2012 6:11 PM
  • Tried it and id didn't work for me.

    I did an upgrade from Win7 to Win 8 Consumer preview.  PC is part of a domain.

    I created a new local account, logged into it and ran VS11  (didn't try to create a new Metro project and go through the developer license wizard)

    Logged out and returned to original account.

    Tried to go through the developer license wizard again and it failed.

    Is that the order that worked for you?  When did you go through the developer license wizard when it succeeded?

    Lawrence Pina

    Sunday, March 4, 2012 6:55 PM

  • Is that the order that worked for you?  When did you go through the developer license wizard when it succeeded?

    Lawrence Pina

    It's the same order. The first time I tried it failed, then I realized I had not actually logged out of my original Microsoft linked account. I've got two other computers upgrading to Windows 8 now. Will see if I get the same behaviour on them and post back later tonight. 

    Joel Ivory Johnson | http://www.j2i.net | Windows Phone Developer MVP
    It takes all the running you can do to stay in one place.If you want to get somewhere else,you must try to run at least twice as fast as that.

    Sunday, March 4, 2012 9:42 PM
  • Hi Joel,

    I have the same problem.  Clean install of Win 8 Consumer Preview and then clean install of Visual Studio 11 Pro Beta within that.

    I don't understand the concept of "associating a windows user account with a LiveID."

    I do understand the concepts of creating windows user IDs and Windows LiveIDs and logging into them.

    Does a Windows Live ID account get associated with a User account by the act of logging into a Windows Live account thereby creating the association to the current Windows User account?

    Thank you for your help. 


    Charles S. Cotton


    • Edited by Charles Cotton Monday, March 5, 2012 11:46 AM Added more info
    Sunday, March 4, 2012 9:51 PM
  • Hi, 

    I am try from last 3 days to get my VS 11 Express Activated obtaining Licence on Window 8 Consumer Preview, but winds are against me. I always say,

    "

    We couldn't get

    your developer Licence for Windows 8 Consumer Preview.

    Please check your internet connection and try again."

    All rest thing are working smoothly and my internet connection is working fine too.
    Any one who sorted this out, reply ASAP.


    Ishan Dhingra

    Monday, March 5, 2012 6:24 AM
  • Hi Adrian,

    Do you have any update on this bug?

    Thanks.

    Monday, March 5, 2012 2:09 PM
  • any updates? Or should I go ahead and file a go-live support request at:

    https://connect.microsoft.com/VisualStudio/feedback/CreateFeedbackForm.aspx?FeedbackFormConfigurationID=5213&FeedbackType=3


    Monday, March 5, 2012 4:40 PM
  • Hi atch6666,

    Unfortunately I am currently awaiting a response from the team which owns this feature area, I have sent them a link to this thread so they will post a reply with the resolution.

    Thanks for your time,

    Adrian

    Monday, March 5, 2012 4:58 PM
  • Hi Adrian,

    Ok, as long as someone is looking into that ;)

    Regards

    Monday, March 5, 2012 5:15 PM
  • Hi Mike,

    Could you reply to this post with some information from your event log so we can better understand what is happening.

    To access this information:

    1. open the start menu
    2. type event viewer
    3. Select Settings
    4. click 'view event logs'
    5. Look in the Administrative Events Section (under Custom Views)
    6. Look for a Error Entry with a source of 'Store-Licensing'
    7. Open up the entry
    8. Click Details
    9. Switch to XML View

    Send the contents of this view - feel free to remove any personally identifiable information.

    Thanks for your time

    Monday, March 5, 2012 5:25 PM
  • Can you try to create another windows account on you computer, log in using this account, and get developer license under this account? Since the license is machine-wide, if you get it under one account, all other accounts will use it.

    To get the license, run 'Show-WindowsDeveloperLicenseRegistration' in elevated Power Shell.

    Monday, March 5, 2012 5:29 PM
  • Hi atch6666,

    Can you try to create another windows account, log on under that account and get developer license under it? Since the developer license is per-machine, if you get it under one account, it'll apply for all accounts.

    To get the developer license, you can run 'Show-WindowsDeveloperLicenseRegistration' in elevated Power Shell.

    Thanks,

    Ilya

    Monday, March 5, 2012 6:15 PM
  • Have the exact same problem and nothing seems to have worked yet. Anyone have a solution that does not include doing a clean install.
    Monday, March 5, 2012 7:31 PM
  • Hi Ilya,

    Thank you for your reply.

    I tried few different accounts and I'm still getting the same result.

    As for running  'Show-WindowsDeveloperLicenseRegistration' in elevated Power Shell, I wouldn't know where to start, so would you mind guide me a bit? ;)

    Regards

    Monday, March 5, 2012 7:49 PM
  • To run PowerShell, run cmd elevated (find cmd first by typing "cmd" in the start menu, then right click on it, select "Run as Administrator" below).

    In cmd window type PowerShell, and you'll have the Power Shell prompt.  There run the command.

    Monday, March 5, 2012 8:29 PM
  • I tried your suggestion, Ilya (and logged in to the new user account after having signed out all other users), but no luck.  I received the same  "We couldn't get your developer license for Windows 8 Consumer Preview" message.  After dismissing that dialog, I see an error in PowerShell:

    Show-WindowsDeveloperLicenseRegistration : Could not load file or assembly
    'Microsoft.Windows.DeveloperLicense.Commands' or one of its dependencies. The system cannot find the file specified.
    At line:1 char:1
    + Show-WindowsDeveloperLicenseRegistration
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~
          + CategoryInfo              : NotSpecified: (:) [Show-WindowsDeveloperLicenseRegistration[, FileNotFoundException
          + FullyQualifiedErrorId   : AcquireDeveloperLicenseException,Microsoft.Windows.DeveloperLicense.Commands.ShowWindowsDeveloperLicenseRegistrationCommand

    Thanks,
    Nino


    Please remember to mark replies as answers if they help you.

    Monday, March 5, 2012 9:46 PM
  • - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    + <System>
      <Provider Name="Microsoft-WS-Licensing" Guid="{ED76D77F-7FB5-4EE4-8268-EE46212CB2D3}" />
      <EventID>258</EventID>
      <Version>0</Version>
      <Level>2</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x2000000000000001</Keywords>
      <TimeCreated SystemTime="2012-03-05T23:31:28.478950000Z" />
      <EventRecordID>35</EventRecordID>
      <Correlation />
      <Execution ProcessID="2824" ThreadID="2472" />
      <Channel>Microsoft-WS-Licensing/Admin</Channel>
      <Computer></Computer>
      <Security UserID="" />
      </System>
    - <EventData>
      <Data Name="ErrorString">The Windows Store Service reported the licensing client detected an issue with secure components.</Data>
      <Data Name="HRESULT">3225358356</Data>
      </EventData>
      </Event>
    Monday, March 5, 2012 11:35 PM
  • Hmmmm...tried my other two machines and it didn't work. Which really stinks since they are the machines I have with me the most.


    Joel Ivory Johnson | http://www.j2i.net | Windows Phone Developer MVP
    It takes all the running you can do to stay in one place.If you want to get somewhere else,you must try to run at least twice as fast as that.

    Monday, March 5, 2012 11:56 PM
  • also, I tried the workaround mentioned in another thread to try creating a new account on the machine then getting the developer license from that account (I also created a whole new live id so when it prompted it used that ID).  I'm about to revert this machine to Windows 7 then do a clean install of windows 8 instead of an upgrade as I'm at that point of not knowing what to try next.
    Tuesday, March 6, 2012 12:04 AM

  • it does not seems to do the trick. Any other thoughts?
    • Edited by atch6666 Tuesday, March 6, 2012 7:03 AM
    Tuesday, March 6, 2012 7:02 AM
  • Joel, I tried your suggestion too and nothing has worked. I am totally locked out from getting a license. Guess we'll just have to wait for MS to post a fix.
    Tuesday, March 6, 2012 8:01 AM
  • Same problem here, I had Windows 7 x64 with installed VS2010 Ultimate, upgraded to Windows 8 CP and installed VS11 Ultimate. When I try to Create/Open Metro project, it asks for a license, but when I click OK, it shows the error message "We couldn't get your developer license". Help, I want to develop for Windows 8, but I can't!
    Wednesday, March 7, 2012 7:23 PM
  • Please see the sticky post Upgrade from Windows 7 can cause the “We couldn’t get your developer license” error for the current information on this problem.
    Wednesday, March 7, 2012 10:36 PM
    Owner
  • Hi All,

    Please refer to this forum post for the resolution of this issue

    http://social.msdn.microsoft.com/Forums/en-US/toolsforwinapps/thread/9b6d1274-6dd0-45a0-8814-29f0500b9fa9

    Thanks for your time,

    Adrian

    Wednesday, March 7, 2012 10:37 PM
  • Ok, it worked for me, thanks.
    Thursday, March 8, 2012 8:08 AM
  • Seriously this is not a fix.  This is a work around.  Is anything being done to solve this issue or are we left to having to either wipe everything or use a Hyper-V install?

    R. K. Walters

    Saturday, March 17, 2012 12:26 PM
  • hello,

    you need to pay certain fee to renew the developer license. Just go to the link below:

    https://appdev.microsoft.com/StorePortals/en-us/Account/Signup/SetupPayment
    Saturday, October 20, 2012 8:42 PM
  • hello,

    you need to pay certain fee to renew the developer license. Just go to the link below:

    https://appdev.microsoft.com/StorePortals/en-us/Account/Signup/SetupPayment
    Saturday, October 20, 2012 8:42 PM
  • hello,

    you need to pay certain fee to renew the developer license. Just go to the link below:

    https://appdev.microsoft.com/StorePortals/en-us/Account/Signup/SetupPayment
    Saturday, October 20, 2012 8:43 PM
  • hello,

    you need to pay certain fee to renew the developer license. Just go to the link below:

    https://appdev.microsoft.com/StorePortals/en-us/Account/Signup/SetupPayment
    Saturday, October 20, 2012 8:44 PM
  • hello,

    you need to pay certain fee to renew the developer license. Just go to the link below:

    https://appdev.microsoft.com/StorePortals/en-us/Account/Signup/SetupPayment
    Saturday, October 20, 2012 8:44 PM
  • hello,

    you need to pay certain fee to renew the developer license. Just go to the link below:

    https://appdev.microsoft.com/StorePortals/en-us/Account/Signup/SetupPayment
    Saturday, October 20, 2012 8:44 PM
  • hello,

    you need to pay certain fee to renew the developer license. Just go to the link below:

    https://appdev.microsoft.com/StorePortals/en-us/Account/Signup/SetupPayment
    Saturday, October 20, 2012 8:44 PM
  • hello,

    you need to pay certain fee to renew the developer license. Just go to the link below:

    https://appdev.microsoft.com/StorePortals/en-us/Account/Signup/SetupPayment
    Saturday, October 20, 2012 8:45 PM