error 0x800f0831 when I try to activate hyper-v on Windows 8.1 Enterprise

Question

Hi all,

I can't activate Hyper-V on my Win 8.1 Enterprise Laptop.
I uninstalled VMWare 8 and did a reboot. I have all recent updates applied.

This is an extract of the CBS-Log. For me it seems like a required package is not available.

Can anybody provide some help on this, please?

TIA
Uwe

2014-12-03 18:14:17, Info                  CBS    Appl: Selfupdate, Component: amd64_microsoft-hyper-v-vstack-vmwp_31bf3856ad364e35_0.0.0.0_none_b5391f77605055dd (6.3.9600.17031), elevation:4, lower version revision holder: 6.3.9600.16497
2014-12-03 18:14:17, Info                  CBS    Appl: Selfupdate, Component: amd64_microsoft-hyper-v-vstack-vmwp_31bf3856ad364e35_0.0.0.0_none_b5391f77605055dd (6.3.9600.17043), elevation:4, lower version revision holder: 6.3.9600.17031
2014-12-03 18:14:17, Info                  CBS    Appl: Selfupdate, Component: amd64_microsoft-hyper-v-vstack-vmwp_31bf3856ad364e35_0.0.0.0_none_b5391f77605055dd (6.3.9600.17090), elevation:4, lower version revision holder: 6.3.9600.17043
2014-12-03 18:14:17, Info                  CBS    Appl: Selfupdate, Component: amd64_microsoft-hyper-v-vstack-vmwp_31bf3856ad364e35_0.0.0.0_none_b5391f77605055dd (6.3.9600.17334), elevation:4, lower version revision holder: 6.3.9600.17090
2014-12-03 18:14:17, Info                  CBS    Appl: Selfupdate, Component: amd64_microsoft-hyper-v-vstack-vmwp_31bf3856ad364e35_0.0.0.0_none_b5391f77605055dd (6.3.9600.17393), elevation:4, lower version revision holder: 6.3.9600.17334
2014-12-03 18:14:17, Info                  CBS    Store corruption, manifest missing for package: Package_33_for_KB2911106~31bf3856ad364e35~amd64~~6.3.1.3
2014-12-03 18:14:17, Error                 CBS    Failed to resolve package 'Package_33_for_KB2911106~31bf3856ad364e35~amd64~~6.3.1.3' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2014-12-03 18:14:17, Info                  CBS    Mark store corruption flag because of package: Package_33_for_KB2911106~31bf3856ad364e35~amd64~~6.3.1.3. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2014-12-03 18:14:17, Info                  CBS    Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2014-12-03 18:14:17, Info                  CBS    Failed to get next package to re-evaluate [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2014-12-03 18:14:17, Info                  CBS    Failed to process component watch list. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2014-12-03 18:14:17, Info                  CBS    Perf: InstallUninstallChain complete.
2014-12-03 18:14:17, Info                  CSI    0000012c@2014/12/3:17:14:17.602 CSI Transaction @0x8e145ab490 destroyed
2014-12-03 18:14:17, Info                  CBS    Failed to execute execution chain. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2014-12-03 18:14:17, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2014-12-03 18:14:17, Info                  CBS    WER: Generating failure report for package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.3.9600.16384, status: 0x800f0831, failure source: Execute, start state: Installed, target state: Installed, client id: Windows Optional Component Manager
2014-12-03 18:14:17, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-12-03 18:14:17, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
2014-12-03 18:14:17, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20141201134724.cab to WER report.
2014-12-03 18:14:17, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20141201132330.cab to WER report.
2014-12-03 18:14:17, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20141201131001.cab to WER report.
2014-12-03 18:14:17, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20141201125638.cab to WER report.
2014-12-03 18:14:17, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20141201095930.cab to WER report.
2014-12-03 18:14:17, Info                  CBS    Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-12-03 18:14:17, Info                  CBS    Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-12-03 18:14:17, Info                  CBS    Reboot mark cleared

Answer 1

Hello Uwe Sauerbrey (infinitas),

It sounds like your machine may not meet the required hardware requirements. More information about this can be found at [1]. A utility to help you check if your machine is compatible can be found at [2].

[1] http://hypervblog.com/requirements-hyper-v/
[2] http://blogs.technet.com/b/apawar/archive/2008/11/11/can-i-run-hyper-v-on-my-machine.aspx

Regards,
Hristo Valev
Developer-Hotline for MSDN Online Germany

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