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Is Bing Maps down? RRS feed

  • Question

  • As I write this (5/16/2019 at 9:37 AM CDT), we are seeing horrible load times for the Javascript Bing Maps Web Control. Looking at my network logs from my browser (latest Chrome on macOS Mojave). In particular, this call got canceled by the browser after running for 25 seconds.

    https://www.bing.com/maps/geotfe/comp/stl?v=7.61&tpp=DCD31B1C-B637-4B36-8635-829DF5E46999&og=420

    We have been noticed other performance degradations over the last couple of weeks with respect to loading the control (the tiles seem to be fine) and are wondering what is going on?

    Thanks,

    Brian

    Thursday, May 16, 2019 2:42 PM

Answers

All replies

  • I'm having the same issues. I see a lot of pending and then canceled requests in Chrome's Network tab. I've tried it on my internal business network and also from my personal ISP.

    Thursday, May 16, 2019 2:54 PM
  • It also seems like http://maps.bing.com/ is down too.
    Thursday, May 16, 2019 3:20 PM
  • Quality of service was apparently returned at 4 AM CDT today, but I've noticed it has been down again this afternoon. It is currently taking about 20-30s to fully load http://bing.com/maps/

    We're in the midwest and think that this is possibly a regional problem. 

    Friday, May 17, 2019 11:27 PM
  • There was a confirmed incident with www.bing.com during these time periods.  The issue should now be fully resolved.  Please let us know if there is any further issues.


    Tuesday, May 21, 2019 8:15 PM
    Moderator
  • Hi, my company is an enterprise customer of Bing Maps. Is there any way we could access incident reports? I don't believe we are getting emails about them. Would be good to know if there was a type of portal or feed we could follow to check for issues when we are down.

    We just went down today for at least half an hour. 

    Wednesday, July 24, 2019 6:50 PM
  • Hello Dimitri,

    The Bing Maps Enterprise Support team is available for any Enterprise customers reporting outages. 

    Our contact options are available here: https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE1ImUP

    We have not had any reports of issues today, please contact us with information regarding your incident and we will be able to investigate.

    Thank you,

    Stephen 

    Wednesday, July 24, 2019 7:13 PM
    Moderator
  • Hi Dimitri,

    Please also ensure you account is set in the Bing Maps portal to allow communications. If this is not set accordingly, you will not receive emails from Bing Maps.

    Sincerely,

    IoTGirl

    Wednesday, July 24, 2019 11:32 PM
    Owner