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Cannot send mail to mail server RRS feed

  • Question

  • Message
    The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 4 (2019-09-20T09:06:15). Exception Message: Cannot send mails to mail server. (Failure sending mail.).
    )

    Friday, September 20, 2019 3:05 PM

All replies

  • Hello Friend,

    Most likely it is incorrect DataBaseMail configuration in smtp configuration.
    Can you give us the details of this account?

    If this answer has helped you, mark it helpful so that someone else with a question or similar problem can find an answer or help more easily. Jefferson Clyton Pereira da Silva - [MCSA | MCP | MCTS | MTA | Database Analyst - Sql Server and Oracle]


    Friday, September 20, 2019 4:18 PM
  • In the Manage Profile Security I have set the 'ProfileX' as Default Profile = 'Yes'. There are several other profile but Default Profile attribute = 'No'. The application user is receiving email with no issue when the incident is created and cancelled. But the application send an error as described above as well as when the incident is cancelled maillog generates the error:

    The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 4 (2019-09-20T12:06:15). Exception Message: Cannot send mails to mail server. (Failure sending mail.).
    )

    Friday, September 20, 2019 4:37 PM