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Error installing 'Microsoft Office Developer Tools for Visual Studio 2012 RTM RRS feed

  • Question


  • Can't install Microsoft Office Developer Tools for Visual Studio 2012 from http://msdn.microsoft.com/en-US/office/apps/fp123627,  I get following error

    In the log file following is reported:

    DownloadManager Information: 0 : Loading product xml from: https://go.microsoft.com/?linkid=9810537
    DownloadManager Information: 0 : https://go.microsoft.com/?linkid=9810537 responded with 302
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 302 Found
    Cache-Control: private
    Content-Length: 175
    Content-Type: text/html; charset=utf-8
    Expires: Mon, 24 Sep 2012 09:49:17 GMT
    Location: https://www.microsoft.com/web/webpi/4.0/webproductlist.xml
    Server: Microsoft-IIS/7.5
    X-AspNet-Version: 2.0.50727
    X-Powered-By: ASP.NET
    Date: Mon, 24 Sep 2012 09:50:17 GMT
    DownloadManager Warning: 0 : Could not resolve keyword ID Sharepoint
    DownloadManager Warning: 0 : Could not resolve keyword ID Office
    DownloadManager Warning: 0 : Could not resolve keyword ID Sharepoint
    DownloadManager Warning: 0 : Could not resolve keyword ID Office
    DownloadManager Warning: 0 : Could not resolve keyword ID SQL
    DownloadManager Warning: 0 : Could not resolve keyword ID SQL
    DownloadManager Warning: 0 : Could not resolve keyword ID WIF
    DownloadManager Warning: 0 : Could not resolve keyword ID identity
    DownloadManager Warning: 0 : Could not resolve keyword ID federation
    DownloadManager Warning: 0 : Could not resolve keyword ID claims
    DownloadManager Warning: 0 : Could not resolve keyword ID authentication
    DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 1, majorSP: 1, minorSP: 0, productType: 4, architecture: x64
    DownloadManager Information: 0 : Loading product xml from: https://www.microsoft.com/web/webpi/4.0/webapplicationlist.xml
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
    DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 1, majorSP: 1, minorSP: 0, productType: 4, architecture: x64
    DownloadManager Information: 0 : Loading product xml from: https://www.microsoft.com/web/webpi/4.0/mediaproductlist.xml
    DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 1, majorSP: 1, minorSP: 0, productType: 4, architecture: x64
    DownloadManager Information: 0 : Loading product xml from: https://www.microsoft.com/web/webpi/4.0/toolsproductlist.xml
    DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 1, majorSP: 1, minorSP: 0, productType: 4, architecture: x64
    DownloadManager Information: 0 : Loading product xml from: https://www.microsoft.com/web/webpi/4.0/enterpriseproductlist.xml
    DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 1, majorSP: 1, minorSP: 0, productType: 4, architecture: x64
    DownloadManager Information: 0 : Getting ratings file from http://go.microsoft.com/?linkid=9752395
    DownloadManager Information: 0 : Contextual entry products: OfficeToolsForVS2012RTMPreview
    DownloadManager Information: 0 : Adding product Microsoft Office Developer Tools for Visual Studio 2012 RTM – Preview (OfficeToolsForVS2012RTMPreview) to cart
    DownloadManager Information: 0 : Contextual navigation to product 'OfficeToolsForVS2012RTMPreview'
    DownloadManager Information: 0 : http://go.microsoft.com/?linkid=9752395 responded with 302
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 302 Found
    Cache-Control: private
    Content-Length: 203
    Content-Type: text/html; charset=utf-8
    Expires: Mon, 24 Sep 2012 09:49:21 GMT
    Location: http://www.microsoft.com/web/handlers/WebPI.ashx?command=getatomfeedwithavgratingquery
    Server: Microsoft-IIS/7.5
    X-AspNet-Version: 2.0.50727
    X-Powered-By: ASP.NET
    Date: Mon, 24 Sep 2012 09:50:21 GMT
    DownloadManager Information: 0 : Ratings file loaded successfully
    DownloadManager Information: 0 : Adding product 'OfficeToolsForVS2012RTMPreview'
    DownloadManager Information: 0 : Adding dependency product 'Office15Tools
    DownloadManager Information: 0 : Setting current install to 1
    DownloadManager Information: 0 : Starting install sequence
    DownloadManager Information: 0 : Downloading file 'http://go.microsoft.com/fwlink?LinkID=256248' to: C:\Users\djur0921\AppData\Local\Temp\tmp95C4.tmp
    DownloadManager Information: 0 : http://go.microsoft.com/fwlink?LinkID=256248 responded with 301
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 301 Moved Permanently
    Content-Type: text/html; charset=UTF-8
    Location: http://go.microsoft.com/fwlink/?LinkID=256248
    Server: Microsoft-IIS/7.5
    X-Powered-By: ASP.NET
    Date: Mon, 24 Sep 2012 09:51:22 GMT
    Content-Length: 168
    DownloadManager Information: 0 : http://go.microsoft.com/fwlink/?LinkID=256248 responded with 302
    DownloadManager Information: 0 : Response headers:
    HTTP/1.1 302 Found
    Cache-Control: private
    Content-Type: text/html; charset=utf-8
    Expires: Mon, 24 Sep 2012 09:50:22 GMT
    Location: http://download.microsoft.com/download/F/3/6/F36774B2-4090-4352-8D73-55A54F6C4E18/ENU/officetools_bundle.exe
    Server: Microsoft-IIS/7.5
    X-AspNet-Version: 4.0.30319
    X-Powered-By: ASP.NET
    Date: Mon, 24 Sep 2012 09:51:22 GMT
    Content-Length: 225
    DownloadManager Information: 0 : Content-disposition header: attachment
    DownloadManager Information: 0 : Moving downloaded file 'C:\Users\djur0921\AppData\Local\Temp\tmp95C4.tmp' to: C:\Users\djur0921\AppData\Local\Microsoft\Web Platform Installer\installers\Office15Tools\91ECA7B80E652E99E2F17297B3949C22B7F8967C\officetools_bundle.exe
    DownloadManager Information: 0 : Starting EXE command for product 'Microsoft SharePoint Developer Tools for Visual Studio 2012 – Preview'. Commandline is: 'C:\Users\djur0921\AppData\Local\Microsoft\Web Platform Installer\installers\Office15Tools\91ECA7B80E652E99E2F17297B3949C22B7F8967C\officetools_bundle.exe /quiet /norestart'. Process Id: 5108
    DownloadManager Information: 0 : Install exit code for product 'Microsoft SharePoint Developer Tools for Visual Studio 2012 – Preview' is 1603
    DownloadManager Error: 0 : Install return code for product 'Microsoft SharePoint Developer Tools for Visual Studio 2012 – Preview' is Failure
    DownloadManager Information: 0 : Product Microsoft SharePoint Developer Tools for Visual Studio 2012 – Preview done install completed
    DownloadManager Information: 0 : Increasing current install to 2
    DownloadManager Warning: 0 : Dependency failed for product 'Microsoft Office Developer Tools for Visual Studio 2012 RTM – Preview'. Skipping install
    DownloadManager Information: 0 : Product Microsoft Office Developer Tools for Visual Studio 2012 RTM – Preview had a dependency fail. Increasing install product to 3


    Please note that I already run Windows 7 with SP1 - some suggested that running Windows update might help.


    Any suggestion?

    Regards,
    Sanja

    • Edited by SanjaDj Monday, September 24, 2012 10:48 AM Add the trace file
    Monday, September 24, 2012 10:44 AM

Answers

  • So it looks like something wrong with EWS installation as part of SharePoint Developer Tools install. Sanja, could you please try to uninstall the EWS and install the SharePoint Developer Tools again? Will that fix your issue?

    Thanks,

    Xiaoying


    Xiaoying is a program manager in Microsoft Visual Studio SharePoint Developer Tools team | This post is provided "as-if"

    • Marked as answer by SanjaDj Wednesday, September 26, 2012 9:10 AM
    Wednesday, September 26, 2012 3:09 AM

All replies

  • Hi Sanja,

    Could you please try to install the SharePoint Developer Tools directly and see what's the issue? You can run the setup that has already been download at your disk, which is: C:\Users\djur0921\AppData\Local\Microsoft\Web Platform Installer\installers\Office15Tools\91ECA7B80E652E99E2F17297B3949C22B7F8967C\officetools_bundle.exe

    Thanks,

    Xiaoying


    Xiaoying is a program manager in Microsoft Visual Studio SharePoint Developer Tools team | This post is provided "as-if"

    • Proposed as answer by Nagendra m Friday, March 22, 2013 8:07 AM
    Monday, September 24, 2012 8:01 PM
  • Hi Xiaoying,

    Thank you for your reply. I run the setup officetools_bundle.exe as you suggested but it fails installing EWS Managed API 1.1 as shown below.
    Please note that I already have EWS Managed API installed, both 1.1 and 1.2.1, again shown in the screensh

    Following is the last part of the log file:

    Applying execute package: EwsManagedApi.msi, action: MinorUpgrade, path: C:\ProgramData\Package Cache\{CD1E6306-E482-4403-801C-F93409324634}v15.0.447.0\EwsManagedApi.msi, arguments: ' ALLUSERS="1" ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" ARPSYSTEMCOMPONENT="1"'
    [0904:1AE4][2012-09-25T09:28:35]: MUX:  ExecuteError: Package (EwsManagedApi.msi) failed: Error Message Id: 1316 ErrorMessage: A network error occurred while attempting to read from the file: C:\ProgramData\Package Cache\{CD1E6306-E482-4403-801C-F93409324634}v15.0.447.0\EwsManagedApi[1].msi
    [2BEC:1390][2012-09-25T09:28:35]: Error 0x80070643: Failed to perform minor upgrade of MSI package.
    [2BEC:1390][2012-09-25T09:28:35]: Error 0x80070643: Failed to execute MSI package.
    [0904:1AE4][2012-09-25T09:28:35]: Error 0x80070643: Failed to configure per-machine MSI package.
    [0904:1AE4][2012-09-25T09:28:35]: MUX:  Installation size in bytes for package: EwsManagedApi.msi MaxAppDrive: 0  MaxSysDrive: 1011712  AppDrive: 0  SysDrive: 65536
    [0904:1AE4][2012-09-25T09:28:35]: MUX:  Return Code:0x80070643 Error code:1316 Result Detail:0 Restart:None
    [0904:1AE4][2012-09-25T09:28:36]: MUX:  Unregistering and registering msiexec.
    [0904:1AE4][2012-09-25T09:28:36]: MUX:  Executing Process: Exe:C:\Windows\system32\msiexec.exe Arguments:/unreg
    [0904:1AE4][2012-09-25T09:28:36]: MUX:  Process exit code: 0
    [0904:1AE4][2012-09-25T09:28:36]: MUX:  Executing Process: Exe:C:\Windows\system32\msiexec.exe Arguments:/regserver
    [0904:1AE4][2012-09-25T09:28:36]: MUX:  Process exit code: 0
    [0904:1AE4][2012-09-25T09:28:36]: MUX:  Retrying the package again
    [0904:1AE4][2012-09-25T09:28:36]: Application requested retry of package: EwsManagedApi.msi, encountered error: 0x80070643. Retrying...
    [2BEC:1390][2012-09-25T09:28:36]: Applying execute package: EwsManagedApi.msi, action: MinorUpgrade, path: C:\ProgramData\Package Cache\{CD1E6306-E482-4403-801C-F93409324634}v15.0.447.0\EwsManagedApi.msi, arguments: ' ALLUSERS="1" ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" ARPSYSTEMCOMPONENT="1"'
    [0904:1AE4][2012-09-25T09:28:37]: MUX:  ExecuteError: Package (EwsManagedApi.msi) failed: Error Message Id: 1316 ErrorMessage: A network error occurred while attempting to read from the file: C:\ProgramData\Package Cache\{CD1E6306-E482-4403-801C-F93409324634}v15.0.447.0\EwsManagedApi[1].msi
    [2BEC:1390][2012-09-25T09:28:37]: Error 0x80070643: Failed to perform minor upgrade of MSI package.
    [2BEC:1390][2012-09-25T09:28:37]: Error 0x80070643: Failed to execute MSI package.
    [0904:1AE4][2012-09-25T09:28:37]: Error 0x80070643: Failed to configure per-machine MSI package.
    [0904:1AE4][2012-09-25T09:28:37]: MUX:  Installation size in bytes for package: EwsManagedApi.msi MaxAppDrive: 0  MaxSysDrive: 0  AppDrive: 0  SysDrive: 0
    [0904:1AE4][2012-09-25T09:28:37]: MUX:  Return Code:0x80070643 Error code:1316 Result Detail:RegisterProduct Restart:None
    [0904:1AE4][2012-09-25T09:28:37]: MUX:  Set Result: Return Code=-2147023293 (0x80070643), Error Message=1316, Result Detail=RegisterProduct, Vital=True, Package Action=MinorUpgrade, Package Id=EwsManagedApi.msi
    [0904:1AE4][2012-09-25T09:28:37]: Error 0x80070643: Failed to execute MSI package.
    [2BEC:1390][2012-09-25T09:28:37]: Removing cached package: EwsManagedApi.msi, from path: C:\ProgramData\Package Cache\{CD1E6306-E482-4403-801C-F93409324634}v15.0.447.0\
    [2BEC:1390][2012-09-25T09:28:37]: Removing dependency: {89cd4684-dc1b-4d5b-bfc3-41bf5d9977fd} on package provider: {7A397913-6F6A-31A2-8600-05D110E62BCD}, package sptools_x86_enu.msi
    [2BEC:1390][2012-09-25T09:28:37]: Applying rollback package: sptools_x86_enu.msi, action: Uninstall, path: C:\ProgramData\Package Cache\{7A397913-6F6A-31A2-8600-05D110E62BCD}v11.0.50901\sptools_x86_enu.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" VS7.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Program Files (x86)\Microsoft Visual Studio 11.0\"'
    [2BEC:1390][2012-09-25T09:29:18]: Removing package dependency provider: {7A397913-6F6A-31A2-8600-05D110E62BCD}, package: sptools_x86_enu.msi
    [0904:1AE4][2012-09-25T09:29:18]: MUX:  Installation size in bytes for package: sptools_x86_enu.msi MaxAppDrive: 0  MaxSysDrive: 1581056  AppDrive: 0  SysDrive: 0
    [0904:1AE4][2012-09-25T09:29:18]: MUX:  Return Code:0x0 Error code:0 Result Detail:RollbackCleanup Restart:None
    [0904:1AE4][2012-09-25T09:29:18]: MUX:  Reset execution Result
    [0904:1AE4][2012-09-25T09:29:18]: MUX:  Reset Result
    [2BEC:1390][2012-09-25T09:29:18]: Removing cached package: sptools_x86_enu.msi, from path: C:\ProgramData\Package Cache\{7A397913-6F6A-31A2-8600-05D110E62BCD}v11.0.50901\
    [2BEC:1390][2012-09-25T09:29:18]: Removing dependency: {89cd4684-dc1b-4d5b-bfc3-41bf5d9977fd} on package provider: {D933EFAC-6BB8-38C3-B7C6-DE7864DC3CD2}, package sptools_x86.msi
    [2BEC:1390][2012-09-25T09:29:18]: Applying rollback package: sptools_x86.msi, action: Uninstall, path: C:\ProgramData\Package Cache\{D933EFAC-6BB8-38C3-B7C6-DE7864DC3CD2}v11.0.50901\sptools_x86.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" VS7.3643236F_FC70_11D3_A536_0090278A1BB8="C:\Program Files (x86)\Microsoft Visual Studio 11.0\"'
    [2BEC:1390][2012-09-25T09:29:35]: Removing package dependency provider: {D933EFAC-6BB8-38C3-B7C6-DE7864DC3CD2}, package: sptools_x86.msi
    [0904:1AE4][2012-09-25T09:29:35]: MUX:  Installation size in bytes for package: sptools_x86.msi MaxAppDrive: 0  MaxSysDrive: 3997696  AppDrive: 0  SysDrive: 0
    [0904:1AE4][2012-09-25T09:29:35]: MUX:  Return Code:0x0 Error code:0 Result Detail:RollbackCleanup Restart:None
    [0904:1AE4][2012-09-25T09:29:35]: MUX:  Reset execution Result
    [0904:1AE4][2012-09-25T09:29:35]: MUX:  Reset Result
    [2BEC:1390][2012-09-25T09:29:35]: Removing cached package: sptools_x86.msi, from path: C:\ProgramData\Package Cache\{D933EFAC-6BB8-38C3-B7C6-DE7864DC3CD2}v11.0.50901\
    [2BEC:1390][2012-09-25T09:29:35]: Removing bundle dependency provider: {89cd4684-dc1b-4d5b-bfc3-41bf5d9977fd}
    [2BEC:1390][2012-09-25T09:29:35]: Removing cached bundle: {89cd4684-dc1b-4d5b-bfc3-41bf5d9977fd}, from path: C:\ProgramData\Package Cache\{89cd4684-dc1b-4d5b-bfc3-41bf5d9977fd}\
    [0904:1AE4][2012-09-25T09:29:35]: MUX:  Apply Complete: Disk Space Used in bytes for Installation:  MaxAppDrive: 0  MaxSysDrive: 354230272  AppDrive: 0  SysDrive: 56877056
    [0904:1AE4][2012-09-25T09:29:35]: MUX:  Free Disk Space after install:  SystemDrive C:\ 15186440192 bytes  AppDrive C:\ 15186440192 bytes
    [0904:1AE4][2012-09-25T09:29:35]: MUX:  Go to Finished page.
    [0904:1AE4][2012-09-25T09:29:35]: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

    Regards,
    Sanja

    Tuesday, September 25, 2012 7:52 AM
  • So it looks like something wrong with EWS installation as part of SharePoint Developer Tools install. Sanja, could you please try to uninstall the EWS and install the SharePoint Developer Tools again? Will that fix your issue?

    Thanks,

    Xiaoying


    Xiaoying is a program manager in Microsoft Visual Studio SharePoint Developer Tools team | This post is provided "as-if"

    • Marked as answer by SanjaDj Wednesday, September 26, 2012 9:10 AM
    Wednesday, September 26, 2012 3:09 AM
  • Thank you Xiaoying.

    I had to uninstall both EWS Managed API 1.1 and 1.2.1 to get SP and Office Developers Tools installed successfully.

    Then I had to re-install EWS Managed API but I can’t find download link for EWS Managed API 1.1; referenced is some older projects I have.

    Regards,
    Sanja

    Wednesday, September 26, 2012 9:10 AM
  • Hi Sanja,

    May I understand why you need both EWS Managed API 1.1 and 1.2.1 side by side? Where did you get the 1.1 version installed?

    Thanks,

    Xiaoying


    Xiaoying is a program manager in Microsoft Visual Studio SharePoint Developer Tools team | This post is provided "as-if"

    Wednesday, September 26, 2012 9:28 PM
  • Hi Xiaoying,

    I have EWS Managed API 1.1 referenced in 2 older solutions that are in use by customers for more than a year. I installed EWS managed API 1.1 in Mart last year.

    I can change the reference to 1.2.1 if something has to be changed in those solutions but I thought it is worth mentioning what was the problem with installation of SP/Office developers tools and how did it affect other installations on my machine.

    Regards,
    Sanja

    Thursday, September 27, 2012 8:07 AM
  • Hi Sanja,

    I checked with Exchange team. the 1.1 version is no longer available for download. But 1.2.1 is backwards compatible with 1.1, so you should be able to move your project to use 1.2.1.

    Again, I appreciate your reporting the bug and trying the workaround.

    Thanks!

    Xiaoying


    Xiaoying is a program manager in Microsoft Visual Studio SharePoint Developer Tools team | This post is provided "as-if"

    Thursday, September 27, 2012 6:22 PM
  • Hi Xiaoying,

    I am trying to Install OfficeToolsForVS2012 and getting the error. The problem that I installed latest released SP 2013 as RTM and not preview. In this case once you configure workflow manager "it is not beta version" and Studio trying to install beta version.

    Can u please assist?

    Thx

    Tanya

    

    

    Wednesday, November 7, 2012 2:56 PM
  • Hi Tanya,

    The SharePoint tooling targeted at SharePoint 2013 RTM hasn't been shipped yet. We are working on it right now. So please expect a new release soon. :)

    Thanks,

    Xiaoying


    Xiaoying is a program manager in Microsoft Visual Studio SharePoint Developer Tools team | This post is provided "as-if"

    Wednesday, November 7, 2012 7:49 PM
  • Thank you ! Do you know the date? 

    Thx

    Tanya

    Thursday, November 8, 2012 1:40 PM
  • hi xiaoying, 

              in my server the path location is "C:\Users\XXXXXX\AppData\Local\Microsoft\Web Platform Installer\installers\OfficeToolsForVS2012RTW\XXXXXXXXXXXXXXXXXXXXXXXXXXX\officetools_bundle.exe . it works for me.

    thanks,

    nagendra.

    Friday, March 22, 2013 8:28 AM