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HCK, Win 7 64bit, Device Install Check For File System Consistency (Certification) - FAILED RRS feed

  • Question

  • Device Install Check For File System Consistency (Certification) failed on Win 7 64 bit against USB driver

    at the step of "Calling SFC to verify / Restore the System Files" with error message:

    The process cannot access the file 'C:\Windows\logs\cbs\cbs.log' because it is being used by another process.

    The client Win 7 64 computer has nothing running except HCK client services.

    Question: how to workaround this problem?

    Detailed error description is:

     <RTI ID="2950879321" Machine="WIN7X64-HCK" ProcessName="C:\WLK\JobsWorkingDir\Tasks\WTTJobRun8BF75B79-CD0B-4559-8E06-1214DB58F00A\SFCLibrary.exe" ProcessID="3068" ThreadID="3060" BaseTime="2012:12:6 17:5:52:569" Frequency="2922373" /> 
      <CTX ID="384048256" Current="WTTLOG" Parent="ROOT" /> 
    - <Msg UserText="SFC Verication" CA="1269918" LA="1270045">
      <rti id="2950879321" /> 
      <ctx id="384048256" /> 
      </Msg>
    - <Msg UserText="Calling SFC to verify / Restore the System Files" CA="1271326" LA="1271414">
      <rti id="2950879321" /> 
      <ctx id="384048256" /> 
      </Msg>
      <CTX ID="782798859" Current="SFC Verification" Parent="WTTLOG" /> 
    - <StartTest Title="SFC Verification" TUID="" CA="888190498" LA="888191410">
      <rti id="2950879321" /> 
      <ctx id="782798859" /> 
      </StartTest>
    - <Error File="" Line="0" ErrCode="0x80070020" ErrType="HRESULT" ErrorText="The process cannot access the file because it is being used by another process." UserText="Exception" CA="888869269" LA="888870617">
    - <Data>
    - <Exception Type="IOException" hash="1707556">
      <Message Type="String">The process cannot access the file 'C:\Windows\logs\cbs\cbs.log' because it is being used by another process.</Message> 
      <Data Type="ListDictionaryInternal" Count="0" hash="15368010" /> 
      <TargetSite Type="String">Void WinIOError(Int32, System.String)</TargetSite> 
    - <StackTrace Type="StackTrace">
    - <StackFrame>
      <Class>System.IO.__Error</Class> 
      <Method>WinIOError</Method> 
      <Signature>Void WinIOError(Int32, System.String)</Signature> 
      </StackFrame>
    - <StackFrame>
      <Class>System.IO.FileStream</Class> 
      <Method>Init</Method> 
      <Signature>Void Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean)</Signature> 
      </StackFrame>
    - <StackFrame>
      <Class>System.IO.FileStream</Class> 
      <Method>.ctor</Method> 
      <Signature>Void .ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions, System.String, Boolean)</Signature> 
      </StackFrame>
    - <StackFrame>
      <Class>System.IO.FileStream</Class> 
      <Method>.ctor</Method> 
      <Signature>Void .ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions)</Signature> 
      </StackFrame>
    - <StackFrame>
      <Class>System.IO.StreamReader</Class> 
      <Method>.ctor</Method> 
      <Signature>Void .ctor(System.String, System.Text.Encoding, Boolean, Int32)</Signature> 
      </StackFrame>
    - <StackFrame>
      <Class>System.IO.StreamReader</Class> 
      <Method>.ctor</Method> 
      <Signature>Void .ctor(System.String, Boolean)</Signature> 
      </StackFrame>
    - <StackFrame>
      <Class>SFCLibrary.Program</Class> 
      <Method>Main</Method> 
      <Signature>Void Main(System.String[])</Signature> 
      </StackFrame>
      </StackTrace>
      <Source Type="String">mscorlib</Source> 
      <HResult Type="Int32">0x80070020</HResult> 
      </Exception>
      </Data>
      <rti id="2950879321" /> 

    Thursday, December 6, 2012 6:52 PM

All replies

  • This might be due to a bug in our test. Please open a support case and we will confirm it and unblock you.

    http://msdn.microsoft.com/library/windows/hardware/gg487491/

    Thanks.


    This posting is provided AS IS with no warranties, and confers no rights.

    Friday, January 4, 2013 1:47 AM
  • Hi,

    I observed the same failure in Win2008R2 OS with the same error message. Is there any filter to solve this issue? The latest filter update didn't fix this issue. Is there any manual errata available to submit the logs along with this known failure?

    Regards,

    Mathan

    Thursday, February 28, 2013 5:44 AM
  • Could you send your hckx file with this failure to devfundext@microsoft.com ? We can work on a filter using it .
    Friday, March 1, 2013 5:52 PM
  • Hi,

    the same problem I observed on Win8 x64. Do you need a hckx also for this?

    Regards,

    Ralf

    Thursday, March 21, 2013 9:38 AM
  • Sure. If you send the hckx file to devfundext@microsoft.com, we can use it to generate the filter.
    • Edited by OnurOzyer Wednesday, April 17, 2013 2:25 AM typo
    Thursday, April 4, 2013 5:36 AM
  • I also met similar issue in win7 x86. But it does not exist in win8  x64/x86 and win7 x86.

    Any new filtr updated?

    I have send an email to devfundext@ with hckx for help.

    Thursday, April 11, 2013 8:15 AM
  • Hi Sir,

    I encounter same issue in Win8 x64.

    I have send .hckx to devfundext@

    thanks.

    Thursday, April 18, 2013 2:51 AM
  • Hi,

    While running the this test you have to provide the corresponding parameter value..check it once before scheduling.


    Yesubabu Gude

    Thursday, May 23, 2013 12:35 PM
  • Have the exact same problem on a Windows 8 32 bit testmachine.

    Installed the latest filters but with no change.

    Is there a workaround or solution to this problem?

    Monday, June 24, 2013 12:51 PM
  • If you see the following error for "Device Install Check for File System Consistency Check" test, you can refer to manual errata #1543 with your submission to get the failure manually overturned.

    "The process cannot access the file because it is being used by another process."

    Thanks


    This posting is provided AS IS with no warranties, and confers no rights.

    Monday, June 24, 2013 4:51 PM