Can't install Synchtoy

Question

Hi, I can't get this installed. I've read through some other solutions, none of which work for me. I've checked and I have Net framework 3.5 SP1 installed. I've also been having problmes installing SQL server 2005 - not sure if that's related? Running windows vista 64. Thanks in advance if anyone can help,

BobC9



Component Microsoft Sync Framework Runtime v1.0 (x64) has failed to install with the following error message:
"A fatal error occurred during the installation of Microsoft Sync Framework Runtime v1.0."

The following components were not installed:
- Microsoft Sync Framework Services v1.0 (x64)

The following components failed to install:
- Microsoft Sync Framework Runtime v1.0 (x64)

See the setup log file located at 'C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\install.log' for more information.


C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\install.log

The following properties have been set:

Property: [AdminUser] = true {boolean}

Property: [ProcessorArchitecture] = AMD64 {string}

Property: [VersionNT] = 6.0.0 {version}

Running checks for package '.NET Framework 2.0 (All platforms: X86, X64, IA64)', phase BuildList

Running external check with command line "C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\dotnetfx\dotnetchk.exe"

Process exited with code 1

Setting value '1 {int}' for property 'DotNetInstalled'

Reading value 'Version' of registry key 'HKLM\Software\Microsoft\Internet Explorer'

Read string value '7.0.6000.16809'

Setting value '7.0.6000.16809 {string}' for property 'IEVersion'

The following properties have been set for package '.NET Framework 2.0 (All platforms: X86, X64, IA64)':

Property: [DotNetInstalled] = 1 {int}

Property: [IEVersion] = 7.0.6000.16809 {string}

Running checks for command 'dotnetfx\instmsia.exe'

Result of running operator 'ValueExists' on property 'VersionNT': true

Result of checks for command 'dotnetfx\instmsia.exe' is 'Bypass'

Running checks for command 'dotnetfx\WindowsInstaller-KB893803-v2-x86.exe'

Result of running operator 'ValueExists' on property 'Version9x': false

Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.0.3': false

Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.0': true

Result of checks for command 'dotnetfx\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'

Running checks for command 'dotnetfx\dotnetfx.exe'

Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true

Result of checks for command 'dotnetfx\dotnetfx.exe' is 'Bypass'

Running checks for command 'dotnetfx\x64\netfx64.exe'

Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true

Result of checks for command 'dotnetfx\x64\netfx64.exe' is 'Bypass'

Running checks for command 'dotnetfx\ia64\netfx64.exe'

Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true

Result of checks for command 'dotnetfx\ia64\netfx64.exe' is 'Bypass'

'.NET Framework 2.0 (All platforms: X86, X64, IA64)' RunCheck result: No Install Needed

Running checks for package 'Microsoft Sync Framework Runtime v1.0 (x64)', phase BuildList

Running external check with command line "C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework\..\DotNetFx\dotnetchk.exe"

Process exited with code 1

Setting value '1 {int}' for property 'DotNetInstalled'

Running external check with command line "C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework\msfcheck.exe" {BF52B83E-655D-4D74-A2D4-B4DE8D9E2023} 1

Process exited with code 0

Setting value '0 {int}' for property 'SyncFrameworkInstalled'

The following properties have been set for package 'Microsoft Sync Framework Runtime v1.0 (x64)':

Property: [DotNetInstalled] = 1 {int}

Property: [SyncFrameworkInstalled] = 0 {int}

Running checks for command 'Microsoft Sync Framework\Synchronization.msi'

Result of running operator 'ValueGreaterThanEqualTo' on property 'SyncFrameworkInstalled' and value '1': false

Result of running operator 'ValueEqualTo' on property 'DotNetInstalled' and value '0': false

Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false

Result of checks for command 'Microsoft Sync Framework\Synchronization.msi' is 'Install'

'Microsoft Sync Framework Runtime v1.0 (x64)' RunCheck result: Install Needed

Running checks for package 'Microsoft Sync Framework Services v1.0 (x64)', phase BuildList

Running external check with command line "C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework Services\..\DotNetFx\dotnetchk.exe"

Process exited with code 1

Setting value '1 {int}' for property 'DotNetInstalled'

Running external check with command line "C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework Services\msfcheck.exe" {003999B4-8242-472B-A9B7-7EE5A58B18C8} 1

Process exited with code 0

Setting value '0 {int}' for property 'SyncFrameworkServiceInstalled'

The following properties have been set for package 'Microsoft Sync Framework Services v1.0 (x64)':

Property: [DotNetInstalled] = 1 {int}

Property: [SyncFrameworkServiceInstalled] = 0 {int}

Running checks for command 'Microsoft Sync Framework Services\ProviderServices.msi'

Result of running operator 'ValueGreaterThanEqualTo' on property 'SyncFrameworkServiceInstalled' and value '1': false

Result of running operator 'ValueEqualTo' on property 'DotNetInstalled' and value '0': false

Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false

Result of checks for command 'Microsoft Sync Framework Services\ProviderServices.msi' is 'Install'

'Microsoft Sync Framework Services v1.0 (x64)' RunCheck result: Install Needed

EULA for components 'Microsoft Sync Framework Runtime v1.0 (x64), Microsoft Sync Framework Services v1.0 (x64)' was accepted.

Copying files to temporary directory "C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\"

Copying from 'e:\97ba6fb41d7259f541e7558c09c3d807\Microsoft Sync Framework\Synchronization.msi' to 'C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework\Synchronization.msi'

File 'C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework\..\DotNetFx\dotnetchk.exe' already copied.  Skipping file copy.

File 'C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework\msfcheck.exe' already copied.  Skipping file copy.

Copying from 'e:\97ba6fb41d7259f541e7558c09c3d807\Microsoft Sync Framework Services\ProviderServices.msi' to 'C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework Services\ProviderServices.msi'

File 'C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework Services\..\DotNetFx\dotnetchk.exe' already copied.  Skipping file copy.

File 'C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework Services\msfcheck.exe' already copied.  Skipping file copy.

Running checks for package 'Microsoft Sync Framework Runtime v1.0 (x64)', phase BeforePackage

Running external check with command line "C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework\..\DotNetFx\dotnetchk.exe"

Process exited with code 1

Setting value '1 {int}' for property 'DotNetInstalled'

Running external check with command line "C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework\msfcheck.exe" {BF52B83E-655D-4D74-A2D4-B4DE8D9E2023} 1

Process exited with code 0

Setting value '0 {int}' for property 'SyncFrameworkInstalled'

The following properties have been set for package 'Microsoft Sync Framework Runtime v1.0 (x64)':

Property: [DotNetInstalled] = 1 {int}

Property: [SyncFrameworkInstalled] = 0 {int}

Running checks for command 'Microsoft Sync Framework\Synchronization.msi'

Result of running operator 'ValueGreaterThanEqualTo' on property 'SyncFrameworkInstalled' and value '1': false

Result of running operator 'ValueEqualTo' on property 'DotNetInstalled' and value '0': false

Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false

Result of checks for command 'Microsoft Sync Framework\Synchronization.msi' is 'Install'

'Microsoft Sync Framework Runtime v1.0 (x64)' RunCheck result: Install Needed

Verifying file integrity of C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework\Synchronization.msi

WinVerifyTrust returned 0

File trusted

Installing using command line '"C:\Windows\SysWOW64\msiexec.exe" -I "C:\Users\ROBERT~1\AppData\Local\Temp\VSD197E.tmp\Microsoft Sync Framework\Synchronization.msi" -q APPGUID={53AA4694-C1DE-4229-9C0E-0486C5AFEAEC}'

Process exited with code 1603

Status of package 'Microsoft Sync Framework Runtime v1.0 (x64)' after install is 'InstallFailed'

Status of package 'Microsoft Sync Framework Services v1.0 (x64)' after install is 'InstallNeeded'

Answer 1

If other installs are failing as well, it doesn't sound like Sync Framework specific issue.
Do you have admin credentials to install ?
from your posted log :
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false

though this seems to contradict what's earlier in the log Property: [AdminUser] = true {boolean}



Sameer

Answer 2

Thanks for the reply Sameer. It is my home computer and as far as I know I'm the administrator - certainly noone else uses it. I also tried installing by right clicking and using "run as administrator" but that doesn't work either. Thanks.

BobC9