Internet Explorer 10 crash.

Question

I recently installed windows developer preview, and the first thing I did was to open the browser.. It crashes whenever I try to open it, without giving me an error report. If I try to reset it, in "Internet Options", the "Windows Shell Common DLL" stops working.

I'm unable to install an earlier version of IE, since I am unable to uninstall IE10. 

Is there any way to repair it?

Answer 1

Is this installed in a Virtual environment?

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Thanks & Regards,
Kamlesh | Blog | Twitter | Posting is provided "AS IS" with no warranties, and confers no rights.

Answer 2

Is this installed in a Virtual environment?

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Thanks & Regards,
Kamlesh | Blog | Twitter | Posting is provided "AS IS" with no warranties, and confers no rights.

No.

Answer 3

If you just installed it, try a system reset / refresh.

Regards,

Dylan Meeus

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0x2B |~ 0x2B Blog : www.it-ca.net/blogdylan

Answer 4

If you just installed it, try a system reset / refresh.

Regards,

Dylan Meeus

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0x2B |~ 0x2B Blog : www.it-ca.net/blogdylan

Thanks for your advice, but I got a BSoD, when I tried to do a reset, and it had to cancel the reset. It said that the error was "NTFS FILE SYSTEM"

Answer 5

Go to C:\Windows\Minidump and upload the file to Skydrive and post the log here.

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Microsoft MVP - Windows Expert (IT Pro)

Answer 6

Go to C:\Windows\Minidump and upload the file to Skydrive and post the log here.

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Microsoft MVP - Windows Expert (IT Pro)

It wasn't there. I checked the settings, and it's set to create a dump file..

Answer 7

please download this reg file from my SkyDrive:

http://cid-128fc518635be2dc.office.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_InternetExplorer.reg.txt

(remove the .txt extension after you downloaded the file) and make a double click on the .reg file to import it.

When the Internet Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the file to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger, maybe I can see which Addon/Toolbar is the cause.

For the BSOD (NTFS_FILE_SYSTEM) you should run chkdsk /r /f.

André

[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

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"A programmer is just a tool which converts caffeine into code"

Answer 8

Here you go: https://skydrive.live.com/?cid=128fc518635be2dc&sc=documents&id=128FC518635BE2DC%21336#!/?cid=d64faf3c2d09d898&sc=documents&uc=1&id=D64FAF3C2D09D898%21115

 

I doubt it is any addon/toolbar that's the problem. I was unable to open internet explorer on a clean install of the developer preview.

I'll try running a chkdsk later.

Answer 9

Do the disk check, please.

 The dump says the IEframe.dll is damaged and differs from the originla file:

CHKIMG_EXTENSION: !chkimg -lo 50 -d !ieframe
    7f8c0807360-7f8c08073de  127 bytes - ieframe!CServiceBSC::CreateServiceBSC+38
 [ f0 01 15 ad a7 4a 00 48:4d e0 27 ef b7 8b 64 c8 ]
    7f8c08073e0-7f8c08073eb  12 bytes - ieframe!Ext_WriteSettingsFlags (+0x80)
 [ 48 89 5c 24 18 57 48 81:01 15 ad a7 bc 48 e8 66 ]
    7f8c08073ed-7f8c0807405  25 bytes - ieframe!Ext_WriteSettingsFlags+d (+0x0d)
 [ 48 8b 05 fc a5 4a 00 48:89 50 24 89 58 20 5f c3 ]
    7f8c0807407-7f8c080743d  55 bytes - ieframe!Ext_WriteSettingsFlags+27 (+0x1a)
 [ b8 27 00 00 00 ff 15 e6:ed e9 cf 48 48 4c 8b 48 ]
    7f8c0807440-7f8c0807457  24 bytes - ieframe!Ext_WriteSettingsFlags+60 (+0x39)
 [ 00 89 7c 24 40 c7 44 24:48 8b 38 4a 5d 41 5c 60 ]
    7f8c0807459-7f8c080745f  7 bytes - ieframe!Ext_WriteSettingsFlags+79 (+0x19)
 [ 8c 24 a0 00 00 00 48:40 84 bc ff 3e ef ff ]
250 errors : !ieframe (7f8c0807360-7f8c080745f)

BUGCHECK_STR:  APPLICATION_FAULT_MEMORY_CORRUPTION_INVALID_POINTER_WRITE_LARGE

PRIMARY_PROBLEM_CLASS:  MEMORY_CORRUPTION_LARGE

 After you did this run sfc /scannow to detect and repair broken files.

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"A programmer is just a tool which converts caffeine into code"

Answer 10

I ran the chkdsk and the sfc /scannow. The disk check was succesfull, but the sfc /scannow found some corrupt files but were unable to repair them. Would it make a difference if I ran it in safe mode? I've uploaded the log of the sfc /scannow (CBS.log) to skydrive.

https://skydrive.live.com/?cid=d64faf3c2d09d898&sc=documents&uc=1&id=D64FAF3C2D09D898%21115#

Answer 11

Since it's the IEframe.dll that's damaged, could you upload your's IEframe.dll to see if replacing that file would help?

Answer 12

Try to run a Refresh PC its like Repair Install on older version of Windows.

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Microsoft MVP - Windows Expert (IT Pro)

Answer 13

Do what "Captain" told you. Some other files are also damaged or missing:

msvcr80.dll, 85775.fon, 8514oemt.fon

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"A programmer is just a tool which converts caffeine into code"

Answer 14

I did a system refresh, and this time it worked. No BSoD.. This message was written in IE10.. Thank you for your help