Answered by:
Internet Explorer 10 crash.

Question
-
I recently installed windows developer preview, and the first thing I did was to open the browser.. It crashes whenever I try to open it, without giving me an error report. If I try to reset it, in "Internet Options", the "Windows Shell Common DLL" stops working.
I'm unable to install an earlier version of IE, since I am unable to uninstall IE10.
Is there any way to repair it?
Wednesday, September 28, 2011 6:04 AM
Answers
-
Try to run a Refresh PC its like Repair Install on older version of Windows.
Microsoft MVP - Windows Expert (IT Pro)- Marked as answer by ViciousSalamander Saturday, October 1, 2011 10:22 AM
Friday, September 30, 2011 12:40 PM
All replies
-
-
-
If you just installed it, try a system reset / refresh.
Regards,
Dylan Meeus
0x2B |~ 0x2B Blog : www.it-ca.net/blogdylanWednesday, September 28, 2011 8:34 AM -
If you just installed it, try a system reset / refresh.
Regards,
Dylan Meeus
0x2B |~ 0x2B Blog : www.it-ca.net/blogdylan- Edited by ViciousSalamander Wednesday, September 28, 2011 1:15 PM
Wednesday, September 28, 2011 1:15 PM -
Go to C:\Windows\Minidump and upload the file to Skydrive and post the log here.
Microsoft MVP - Windows Expert (IT Pro)Wednesday, September 28, 2011 2:15 PM -
Go to C:\Windows\Minidump and upload the file to Skydrive and post the log here.
It wasn't there. I checked the settings, and it's set to create a dump file..
Microsoft MVP - Windows Expert (IT Pro)Wednesday, September 28, 2011 3:16 PM -
please download this reg file from my SkyDrive:
(remove the .txt extension after you downloaded the file) and make a double click on the .reg file to import it.
When the Internet Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the file to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger, maybe I can see which Addon/Toolbar is the cause.
For the BSOD (NTFS_FILE_SYSTEM) you should run chkdsk /r /f.André
[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
"A programmer is just a tool which converts caffeine into code"
Wednesday, September 28, 2011 9:24 PM -
I doubt it is any addon/toolbar that's the problem. I was unable to open internet explorer on a clean install of the developer preview.
I'll try running a chkdsk later.
Thursday, September 29, 2011 1:22 PM -
Do the disk check, please.
The dump says the IEframe.dll is damaged and differs from the originla file:
CHKIMG_EXTENSION: !chkimg -lo 50 -d !ieframe
7f8c0807360-7f8c08073de 127 bytes - ieframe!CServiceBSC::CreateServiceBSC+38
[ f0 01 15 ad a7 4a 00 48:4d e0 27 ef b7 8b 64 c8 ]
7f8c08073e0-7f8c08073eb 12 bytes - ieframe!Ext_WriteSettingsFlags (+0x80)
[ 48 89 5c 24 18 57 48 81:01 15 ad a7 bc 48 e8 66 ]
7f8c08073ed-7f8c0807405 25 bytes - ieframe!Ext_WriteSettingsFlags+d (+0x0d)
[ 48 8b 05 fc a5 4a 00 48:89 50 24 89 58 20 5f c3 ]
7f8c0807407-7f8c080743d 55 bytes - ieframe!Ext_WriteSettingsFlags+27 (+0x1a)
[ b8 27 00 00 00 ff 15 e6:ed e9 cf 48 48 4c 8b 48 ]
7f8c0807440-7f8c0807457 24 bytes - ieframe!Ext_WriteSettingsFlags+60 (+0x39)
[ 00 89 7c 24 40 c7 44 24:48 8b 38 4a 5d 41 5c 60 ]
7f8c0807459-7f8c080745f 7 bytes - ieframe!Ext_WriteSettingsFlags+79 (+0x19)
[ 8c 24 a0 00 00 00 48:40 84 bc ff 3e ef ff ]
250 errors : !ieframe (7f8c0807360-7f8c080745f)BUGCHECK_STR: APPLICATION_FAULT_MEMORY_CORRUPTION_INVALID_POINTER_WRITE_LARGE
PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE
After you did this run sfc /scannow to detect and repair broken files.
"A programmer is just a tool which converts caffeine into code"
- Edited by Andre.Ziegler Thursday, September 29, 2011 2:47 PM
Thursday, September 29, 2011 2:47 PM -
I ran the chkdsk and the sfc /scannow. The disk check was succesfull, but the sfc /scannow found some corrupt files but were unable to repair them. Would it make a difference if I ran it in safe mode? I've uploaded the log of the sfc /scannow (CBS.log) to skydrive.
https://skydrive.live.com/?cid=d64faf3c2d09d898&sc=documents&uc=1&id=D64FAF3C2D09D898%21115#
Thursday, September 29, 2011 8:51 PM -
Since it's the IEframe.dll that's damaged, could you upload your's IEframe.dll to see if replacing that file would help?Friday, September 30, 2011 11:37 AM
-
Try to run a Refresh PC its like Repair Install on older version of Windows.
Microsoft MVP - Windows Expert (IT Pro)- Marked as answer by ViciousSalamander Saturday, October 1, 2011 10:22 AM
Friday, September 30, 2011 12:40 PM -
Do what "Captain" told you. Some other files are also damaged or missing:
msvcr80.dll, 85775.fon, 8514oemt.fon
"A programmer is just a tool which converts caffeine into code"
Friday, September 30, 2011 9:21 PM -
I did a system refresh, and this time it worked. No BSoD.. This message was written in IE10.. Thank you for your helpSaturday, October 1, 2011 10:19 AM