Why dosent Kinect Studio work? RRS feed

  • Question

  • When I try to run Kinect Studio, I get the following error message: Kinect Studio has encountered an internal error: CreateColorSceneFailed: 0x8876086c"

    What's wrong? Some of the other Kinect samples work.

    Sunday, October 7, 2012 8:07 PM

All replies

  • This may be related to your video card and video driver. Please upgrade to your latest video driver available.

    If the problem still happens, please tell us the details of which video card and driver it is having a problem with.

    Thanks, Rob Relyea
    Kinect for Windows team

    • Proposed as answer by The Thinker Monday, October 8, 2012 3:12 PM
    Monday, October 8, 2012 2:25 PM
  • I checked the video driver. It still doesn't work.

    ATI FireGL V7100

    Friday, October 12, 2012 2:53 AM
  • Feedback from my team:

    That error (0x8876086C - D3DERR_INVALIDCALL) is returned when the D3D9Render failed to create a pixel shader.

    This could be a driver problem (check for updated drivers) or your 7 year old card may not support DirectX 9 with Pixel Shader 2.0b?

    What driver version # are you using?
    What date was that driver version shipped?

    Thanks, Rob

    Friday, October 12, 2012 7:54 PM