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System keeps blue screening (SYSTEM_THREAD_NOT_HANDLED_EXCEPTION)

    Question

  • I am not sure what is causing it, but my computer keeps rebooting with the error message that I put in the title of the thread. The only things I installed were my audio drivers. The mouse tried to install its software, but I cancelled that. :(
    Friday, September 16, 2011 5:24 AM

All replies

  • A bugcheck (BSOD) is a mechanism to protect your PC from damage.

    To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    if you can't see dmp files, make sure your Windows is configured correctly [2][3] to generate dumps.

    But if it happens after installing the audio drivers, the drivers seems to be not compatible. Which card do you use? Get the latest Windows 7 drivers and try them.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    [2] http://support.microsoft.com/kb/254649
    [3] http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/
    "A programmer is just a tool which converts caffeine into code"

    Friday, September 16, 2011 1:09 PM