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Sending Direct message from healthVault to Transport testing tool RRS feed

  • Question

  • Hi,

    We used to be able to 'transmit' Direct messages to Nist transport testing tool for the purpose of VDT Use case (of Meaningful use). Currently we are getting this message trying to send message to TTT:

    Sorry, you can't send Direct messages to the following recipients: direct-vdt-ambulatory@transport-testing.nist.gov

    Any help of pointers on what changed recently that is causing above error.

    Thanks in advance


    MMG

    Tuesday, November 10, 2015 6:58 AM

Answers

  • I added the latest trust anchor from http://transport-testing.nist.gov/ttt/ to the pre-production environments collection. I verified that mail can be sent from an account in the direct.healthvault-ppe.com domain to direct-vdt-ambulatory@transport-testing.nist.gov.

    -Sean

    Monday, December 14, 2015 9:06 PM

All replies

  • Hi Man,

    Where you sending from the PPE environment? What was the sender address?

    -Sean

    Tuesday, November 10, 2015 8:42 PM
  • Thanks for the Reply Sean,

    I am sending from healthvault-ppe. The sender's Direct address given by HV is:

    man.garg2000@direct.healthvault-ppe.com

    Thanks

    Man M Garg


    MMG

    Tuesday, November 10, 2015 10:58 PM
  • Hi Sean,

    Thinking that it may have something to do with the account we are using - I created a new healthvault-ppe account and tried to send with the new account. This is what we see when we press 'Send'.

    Sorry, you can't send Direct messages to the following recipients: direct-vdt-ambulatory@transport-testing.nist.gov

    <label for="MessageFrom">From:</label> <select class="messageHeaderFrom newMessageHeaderFrom" data-val="true" data-val-required="Please select a valid message sender email address." id="MessageFrom" name="MessageFrom" style="border:1px solid rgb(171, 173, 179);border-image:none;width:465px;height:22px;margin-"><option selected="selected" style="margin:0px auto;width:auto;" value="man.garg1879@direct.healthvault-ppe.com">man.garg1879@direct.healthvault-ppe.com</option> </select>
    <label for="MessageTo">To:</label> <input class="messageHeaderTo" data-val="true" data-val-required="You must enter at least one recipient on the To: line." id="MessageTo" name="MessageTo" placeholder="Required" style="border:1px solid rgb(171, 173, 179);border-image:none;width:463px;font-family:'Segoe UI', Arial, Verdana, sans-serif;font-size:small;margin-" type="text" value="direct-vdt-ambulatory@transport-testing.nist.gov" />
    <label for="MessageCc">Cc:</label> <input class="messageHeaderCc" id="MessageCc" name="MessageCc" style="border:1px solid rgb(171, 173, 179);border-image:none;width:463px;font-family:'Segoe UI Semibold', Arial, Verdana, sans-serif;font-size:small;margin-" type="text" value="" />
    <label for="MessageSubject">Subject:</label> <input class="subjectInput" id="MessageSubject" name="MessageSubject" style="border:1px solid rgb(171, 173, 179);border-image:none;width:463px;font-family:'Segoe UI Semibold', Arial, Verdana, sans-serif;font-size:small;margin-" type="text" value="test mail from new account" />
    Attachment:
    <input class="attachDataButton gray" data-bind="visible: !selectedData()" id="attachHealthVaultData" style="margin:0px 5px 5px 0px;padding:6px 25px;border:1px solid rgb(204, 204, 204);border-image:none;width:300px !important;text-align:center;color:#333333;font-family:'Segoe UI Semibold', Arial, Verdana, sans-serif;font-size:12px;text-decoration:none !important;float:left;display:inline-block;cursor:default;background-color:#cccccc;" type="button" value="Attach health info from HealthVault" />
    <input class="fakeFileInput gray" style="margin:0px 5px 5px 0px;padding:6px 25px;border:1px solid rgb(204, 204, 204);border-image:none;width:155px !important;text-align:center;color:#333333;font-family:'Segoe UI Semibold', Arial, Verdana, sans-serif;font-size:12px;text-decoration:none !important;display:inline-block;cursor:default;background-color:#cccccc;" type="button" value="Attach a file from PC" /><label class="fileInputLabel" for="FileAttachment" style="padding:7px 18px 1px;width:117px;height:19px;text-align:center;font-family:'Segoe UI Semibold', Arial, Verdana, sans-serif;font-size:12px;background-color:#cccccc;">Attach a file from PC</label><input class="fileInput" id="FileAttachment" name="FileAttachment" style="width:155px !important;font-family:'Segoe UI Semibold', Arial, Verdana, sans-serif;font-size:small;opacity:0;" tabindex="-1" type="file" value="" />

    Is there any settings/certificates-to-upload in the user's account that we are missing?

    Thanks for your help


    MMG


    • Edited by Man M Garg Thursday, November 12, 2015 4:59 PM
    Thursday, November 12, 2015 4:57 PM
  • Hi Sean,

    There is no answer on this thread. It is not clear if I did not reply correctly to your query about are we using PPE environment (yes we are using PPE) and what address we are using to send messages (it is man.mohan@fanestra.net HV address man.garg2000@direct.healthvault-ppe.com)

    Is there something specific about the address that we need to know.

    It seems like straight forward use-case sending message from HealthVault Message center to a direct address published by Nist transport testing tool.

    Please advise what we may be missing

    Thanks

    Man M Garg


    MMG

    Tuesday, November 24, 2015 2:33 AM
  • I added the latest trust anchor from http://transport-testing.nist.gov/ttt/ to the pre-production environments collection. I verified that mail can be sent from an account in the direct.healthvault-ppe.com domain to direct-vdt-ambulatory@transport-testing.nist.gov.

    -Sean

    Monday, December 14, 2015 9:06 PM
  • Thank you Sean,

    Now we are able to send message from HV to Transport testing tool.

    Mmg


    MMG

    Tuesday, December 15, 2015 11:23 PM