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Your admin has required that you set up this account for additional security verification

    Question

  • We're testing the setup of our MFA and I've run into an issue I can't figure out. Here's what's happening..

    1. I go to https://myapps.microsoft.com

    2. On the Azure sign-in page I enter my email address.

    3. After I enter my username and password, i'm redirected to my company's Azure apps page.

    4. Click the icon for the company we're testing MFA with, which takes me to the "Your admin has required that you set up this account for additional security verification." page.

    5. Click "Set it up now"

    6. Nothing happens and the page just reloads.

    7. Click "Set it up now" again and the page reloads again; no change.

    Three other members of my team went through this same process and were able to setup MFA without issue.  They were presented with the QR code, etc.  I never get that far.

    Any ideas what my cause this?  As far as I can tell, all of our settings are exactly the same.  We're all running Windows 10 and we all used IE 11.  I've tried the same steps on different PC's and different browsers, but it's always the same results.

    Any ideas or suggestions are most welcome.

    Thanks in advance.

    Friday, March 3, 2017 6:09 PM

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