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my.visualstudio.com download page unavailable RRS feed

  • Question

  • Hi, 

    I am just wondering if this is just me or not, but whenever I try and access anything from the downloads page I just get a blank screen. When I open the developer tools on the browser I get the following error message:

    Script error for "OfficeFabric/CheckBox"
    http://requirejs.org/docs/errors.html#scripterror

    Anyone else getting this, seems to happen to anything I try and download on any browser.

    Cheers,

    Andrew

    Friday, March 16, 2018 5:00 AM

Answers

All replies

  • I am experiencing the same issue. I tried all the known browsers and still nothing.
    Friday, March 16, 2018 6:14 AM
  • Same here. Tried with all the different browser I have installed and all report the same message to error console...
    Friday, March 16, 2018 8:09 AM
  • same here - amazing
    Friday, March 16, 2018 8:26 AM
  • I tried to open my.visualstudio.com/downloads on IE, Chrome and Opera.

    I dont have FF currently installed.

    And simptoms are similiar as above - just a blank page, with an error in console :).

    Friday, March 16, 2018 9:02 AM
  • Same here

    Sven De Bont - MCAD/MCTS http://blog.sdbonline.com

    Friday, March 16, 2018 9:11 AM
  • I am having this same issue.

    I tried on several browsers and OS's and different networks...


    Sean E. Josepshon

    Friday, March 16, 2018 10:04 AM
  • Same here. Tried Windows 10 and macOS. Failed.

    A C++ developer.

    Friday, March 16, 2018 10:12 AM
  • Same here, it's a script error:

    Error: Script error for "OfficeFabric/CheckBox" http://requirejs.org/docs/errors.html#scripterror

    Friday, March 16, 2018 11:12 AM
  • Same here
    Friday, March 16, 2018 11:29 AM
  • Yep - same here
    Friday, March 16, 2018 12:47 PM
  • I chatted with a support representative in concierge chat. The support representative stated that this is a known issue. The support representative was unable to provide an estimate for when the issue would be resolved.
    Friday, March 16, 2018 1:00 PM
  • I chatted with a support representative in concierge chat. The support representative stated that this is a known issue. The support representative was unable to provide an estimate for when the issue would be resolved.

    Thanks for relaying that.
    Friday, March 16, 2018 1:24 PM
  • still down for me
    Friday, March 16, 2018 3:29 PM
  • Still down... this is very frustrating
    Friday, March 16, 2018 3:32 PM
  • SAME

    MS CHAT just now:

    Me

    I cannot see or download any of my software

    10:43 am

    Me

    I am seeing chat rooms like https://social.msdn.microsoft.com/Forums with many others experiencing an outage

    FROM MS -->

    10:44 am

    Yes, you are correct. We receive an update from our support team and they said that the my.visualstudio.com is under maintenance and that is the reason why you are encountering this error. Per our engineers, this should be fixed within 24 hours from now.


    • Edited by abpmr_it Friday, March 16, 2018 3:46 PM
    Friday, March 16, 2018 3:44 PM
  • Yeah I am experiencing it too - blank iframe being returned.  hardly ever come out here to download stuff now that I have my dev machine set up.  Figures this would happen today when I need it. :(

    Chase

    Friday, March 16, 2018 3:52 PM
  • Same issue in here too and then also, when I open my serials page I get it all messed up and only the start-part is visible without vertical scrollbar (nor other ways to go down than to search)!

    There also is an announcement in the "Overall Page" about *NEW* next to Windows 10. I betcha it must be this 1803 -version addition going on as well as those new keys to new versions they announced!?

    Funny that no Microsoft (most probably Indian) guy has not been this far at all in here - announcing how sorry they are about "Any Inconvenience this problem may have caused to us" ... and telling each of us to reset the PC ...

    It'll be a OK one day, just believe me!

    Friday, March 16, 2018 6:05 PM
  • Just tried it again and looks like it is back up now. :-)
    • Marked as answer by Andrew-A Monday, March 19, 2018 2:25 AM
    Friday, March 16, 2018 7:17 PM
  • Yup can confirm, I tried this morning and it is back up and running!
    Monday, March 19, 2018 2:25 AM
  • It is down for like couple of days now.
    Wednesday, September 5, 2018 4:02 AM
  • Dear All:

    Visual Studio Subscription portal - https://my.visualstudio.com/subscriptions
    BizSpark Portal - https://portal.startups.microsoft.com/

    Visual Studio Subscriber portal is down due to system maintenance.  It will be fixed soon.

    Thanks,
    prathaprabhu


    If my reply is useful please mark it as answered as it help other users with the same query. I am a Microsoft Partner, MVP and MCC and I want to become One Day Microsoft CEO. https://social.msdn.microsoft.com/Forums/en-US/237697e9-8504-4686-a19b-642cb3fd7393/how-to-contact-visual-studio-subscription-support-step-by-step-tutorial-w-screenshots?forum=msdnfeedback https://social.msdn.microsoft.com/Forums/en-US/64b37019-90cf-4633-a4c6-349512c33427/activating-subscription-with-work-email-and-subscription-id?forum=msdnfeedback

    Wednesday, September 5, 2018 4:29 AM