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PC details via e-Mail RRS feed

  • Question

  • Dear all,

    I am a new member of this forum and need your help.

    We have a requirement in the IT dept. that whenever an email is sent to a particular email address e.g. adc@xyz.com, the computer name, IP Address and user name of the user should be automatically placed in the body of the message.

    This requirement is there to simplify the PC details gathering by the helpdesk agents.

    Can this be achieved via outlook. Our user use outlook 2010 & 2007.

    Tuesday, August 28, 2012 11:59 AM

Answers

  • Keep in mind that in any event you will need to have your code running on the sender's machine. This cannot be done on the receiving end alone.


    Dmitry Streblechenko (MVP)
    http://www.dimastr.com/redemption
    Redemption - what the Outlook
    Object Model should have been
    Version 5.3 is now available!

    Tuesday, August 28, 2012 4:53 PM

All replies

  • you could accomplish this in many ways. One is to listen to Application.ItemSend event and do your logic there.
    Tuesday, August 28, 2012 12:28 PM
  • Keep in mind that in any event you will need to have your code running on the sender's machine. This cannot be done on the receiving end alone.


    Dmitry Streblechenko (MVP)
    http://www.dimastr.com/redemption
    Redemption - what the Outlook
    Object Model should have been
    Version 5.3 is now available!

    Tuesday, August 28, 2012 4:53 PM