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SSMS Install fails with 'Error: SSMS is currently running. Please close any open instances of SSMS and run this installer again.'

    Question

  • So I am installing SSMS on a Windows Server 2016 Azure VM.
    It is telling me it is already installed but it is not. I have SQL Server 2017 Express Installed.
    Can anyone give me insight on the error log if it is telling me what the issue is and I am just not seeing it?
    Thanks.
    ----------------------------------
    BEGIN ERROR LOG
    ----------------------------------
    [1478:0820][2017-12-14T10:07:44]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\ad\Desktop\ssms.exe, cmdline: '-burn.unelevated BurnPipe.{0675B823-1436-4201-8BF1-49095148985E} {C9FD5468-BFE0-436B-9D79-5250F58C09AD} 5064'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'ProductVersionVar' to value '14.0.17213.0'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'HeaderText' to value 'Release 17.4'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SubHeaderText' to value 'Microsoft SQL Server Management Studio'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'LicenseTermsUrl' to value 'https://go.microsoft.com/fwlink/?LinkID=620835&clcid=0x[System.Convert]::ToInt32(1033)'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'PreviewStatementUrl' to value 'https://go.microsoft.com/fwlink/?LinkID=824140'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SystemLocaleMismatch' to value 'Setup detected mismatch between the languages of the installer and the OS. Use the English-language version installer, or install the language pack and change the format and system locales through the regional settings in the control panel.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'LcidMismatchWarning' to value 'Operating system language mismatch detected.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing numeric variable 'InstallerLcid' to value '1033'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'CancelText' to value 'Cancel'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'CloseText' to value 'Close'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'ContinuePastWarningText' to value 'Do you wish to continue?'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'InstallText' to value 'Install'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'LicenseTermsText' to value 'License Terms'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'LoadingPackagesText' to value 'Loading packages. Please wait...'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'OverallProgressText' to value 'Overall Progress'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'PackageProgressText' to value 'Package Progress'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'PrivacyStatementText' to value 'Privacy Statement'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'PrivacyDisclaimerText' to value 'SQL Server Management Studio transmits information about your installation experience, as well as other usage and performance data, to Microsoft to help improve the product. To learn more about SQL Server Management Studio data processing and privacy controls, see the privacy statement link above.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'RepairText' to value 'Repair'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'RestartText' to value 'Restart'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupBlockedDescriptionText' to value 'Something has blocked setup from continuing.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupBlockedText' to value 'Setup Blocked'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupCanceledDescriptionText' to value 'The setup operation has been canceled.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupCanceledText' to value 'Setup Canceled'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupCompletedText' to value 'Setup Completed'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupFailedDescriptionText' to value 'A failure occured during installation.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupFailedText' to value 'Setup Failed'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupHelpDescriptionText' to value '/install | /repair | /uninstall | /layout - installs, repairs, uninstalls or creates a complete local copy of the bundle in directory.  Install is the default.
    /passive | /quiet - displays minimal UI with no prompts or displays no UI and no prompts.  By default UI and all prompts are displayed.
    /norestart - suppress any attempts to restart.  By default UI will prompt before restart.
    /log log.txt - logs to a specific file.  By default a log file is created in %TEMP%.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupHelpText' to value 'Setup Help'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupInstalledText' to value 'All specified components have been installed successfully.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupLayoutText' to value 'Layout operation has completed.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupLogText' to value 'Click here for the log file.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupProgressText' to value 'Setup Progress'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupRepairedText' to value 'All specified components have been repaired successfully.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupRestartDescriptionText' to value 'The computer needs to be restarted before setup can continue.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupRestartText' to value 'Restart required in order to complete setup.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupUninstalledText' to value 'All specified components have been uninstalled successfully.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupWarningDescriptionText' to value 'The following issues may impact the installed application.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SetupWarningText' to value 'Setup Warnings'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'TermsAndConditionText' to value 'By clicking the "Install" button, I acknowledge that I accept the {License Terms} and {Privacy Statement}.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'UninstallText' to value 'Uninstall'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'WelcomeInstallText' to value 'Welcome. Click "Install" to begin.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'YesText' to value 'Yes'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'RestartAlreadyPending' to value 'A pending restart is blocking setup from completing. Please restart the computer and run setup again.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'AnotherInstallRunning' to value 'Setup is blocked due to another install currently running. Please let the other install complete and then restart the computer if necessary.'
    [1478:0820][2017-12-14T10:07:44]i000: Initializing string variable 'SSMSCurrentlyRunning' to value 'SSMS is currently running. Please close any open instances of SSMS and run this installer again.'
    [1478:0820][2017-12-14T10:07:44]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ad\AppData\Local\Temp\SsmsSetup\SSMS-Setup-ENU_20171214100744.log'
    [1478:0820][2017-12-14T10:07:44]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\ad\Desktop\ssms.exe'
    [1478:0820][2017-12-14T10:07:45]i000: Setting string variable 'WixBundleName' to value 'Microsoft SQL Server Management Studio - 17.4'
    [1478:0820][2017-12-14T10:07:45]i000: Loading managed bootstrapper application.
    [1478:0820][2017-12-14T10:07:45]i000: Creating BA thread to run asynchronously.
    [1478:10E8][2017-12-14T10:07:45]i000: ManagedBootstrapperApp.Run: Launching the managed bootstrapper application.
    [1478:10E8][2017-12-14T10:07:45]i000: BootstrapperMetadataModel.Initialize: Start loading the bootstrapper app data xml file
    [1478:10E8][2017-12-14T10:07:45]i000: BootstrapperMetadataModel.Initialize: Completed loading the bootstrapper app data xml file content: <BootstrapperApplicationData xmlns="http://schemas.microsoft.com/wix/2010/BootstrapperApplicationData">
      <WarningCondition Condition="NOT (SQLVersion AND (SQLVersion &lt; v14.0.1000.169))" Message="SSMS install detected shared components on this machine.  If the installation continues, applications such as SQL Server may be impacted by an update to the shared components." />
      <WixBalCondition Condition="NOT Msix64" Message="SSMS can only be installed on 64-bit versions of Windows." />
      <WixBalCondition Condition="RebootPending = 0" Message="Setup has detected that a computer restart is pending. Please restart the computer and run Setup again" />
      <WixBalCondition Condition="(VersionNT = v6.1 AND ServicePackLevel = 1) OR VersionNT &gt; v6.1" Message="The current operating system is not supported. This application requires at least Windows 7 SP1 or Windows Server 2008 R2 SP1 to run." />
      <WixBalCondition Condition="NOT RCBitsInstalled OR (RCBitsInstalled &gt; &quot;2016.140.17030.0&quot; OR RCBitsInstalled &lt; &quot;2016.140.0.0&quot;)" Message="This version of SSMS cannot be installed because a release candidate version of SSMS 17.0 was detected. Uninstall SSMS 17.0 (from 'Add/Remove Programs') and run setup again." />
      <WixBalCondition Condition="(VersionNT &lt;&gt; v6.3) OR (KB2919355_amd64_CurrentState = 112 OR KB2919355_x86_CurrentState = 112)" Message="The update corresponding to KB2919355 needs to be installed before you can install this product on Windows 8.1 or Windows Server 2012 R2. Please refer to https://support.microsoft.com/en-us/kb/2919355/ to obtain and install this update." />
      <WixBundleProperties DisplayName="Microsoft SQL Server Management Studio - 17.4" LogPathVariable="WixBundleLog" Compressed="no" Id="{ac84c935-8f13-4f73-b541-7b09a11bdea8}" UpgradeCode="{34A752E6-2FBE-40B4-BFEB-000F8A339FE5}" PerMachine="yes" />
      <WixMbaPrereqInformation PackageId="NetFx45Web" LicenseUrl="http://go.microsoft.com/fwlink/?LinkID=260867" />
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      <WixPackageProperties Package="DotNet46" Vital="yes" DisplayName="Microsoft .NET Framework 4.6.1" Description="Microsoft .NET Framework 4.6.1 Setup" DownloadSize="67681000" PackageSize="67681000" InstalledSize="67681000" PackageType="Exe" Permanent="yes" LogPathVariable="WixBundleLog_DotNet46" RollbackLogPathVariable="WixBundleRollbackLog_DotNet46" Compressed="yes" DisplayInternalUI="no" />
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      <WixPackageProperties Package="SQLServerBestPracticesPolicies.msi" Vital="yes" DisplayName="Microsoft SQL Server 2017 Policies " DownloadSize="1589248" PackageSize="1589248" InstalledSize="1034703" PackageType="Msi" Permanent="no" LogPathVariable="WixBundleLog_SQLServerBestPracticesPolicies.msi" RollbackLogPathVariable="WixBundleRollbackLog_SQLServerBestPracticesPolicies.msi" Compressed="yes" DisplayInternalUI="no" />
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      <WixPackageProperties Package="sql_is_scale_management_x64" Vital="yes" DisplayName="SQL Server 2017 Integration Services Scale Out Management Portal" DownloadSize="51462144" PackageSize="51462144" InstalledSize="127091624" PackageType="Msi" Permanent="no" LogPathVariable="WixBundleLog_sql_is_scale_management_x64" RollbackLogPathVariable="WixBundleRollbackLog_sql_is_scale_management_x64" Compressed="yes" DisplayInternalUI="no" />
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      <WixPackageProperties Package="sql_dmf_x64" Vital="yes" DisplayName="SQL Server 2017 DMF" DownloadSize="1830912" PackageSize="1830912" InstalledSize="1426912" PackageType="Msi" Permanent="no" LogPathVariable="WixBundleLog_sql_dmf_x64" RollbackLogPathVariable="WixBundleRollbackLog_sql_dmf_x64" Compressed="yes" DisplayInternalUI="no" />
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      <WixPackageProperties Package="ssms_rs_x64" Vital="yes" DisplayName="SQL Server Management Studio for Reporting Services" DownloadSize="6574080" PackageSize="6574080" InstalledSize="20097760" PackageType="Msi" Permanent="no" LogPathVariable="WixBundleLog_ssms_rs_x64" RollbackLogPathVariable="WixBundleRollbackLog_ssms_rs_x64" Compressed="yes" DisplayInternalUI="no" />
      <WixPackageProperties Package="ssms_as_x64" Vital="yes" DisplayName="SQL Server Management Studio for Analysis Services" DownloadSize="61304832" PackageSize="61304832" InstalledSize="272793871" PackageType="Msi" Permanent="no" LogPathVariable="WixBundleLog_ssms_as_x64" RollbackLogPathVariable="WixBundleRollbackLog_ssms_as_x64" Compressed="yes" DisplayInternalUI="no" />
      <WixPackageProperties Package="SsmsPostInstall_x64" Vital="yes" DisplayName="SSMS Post Install Tasks" DownloadSize="278528" PackageSize="278528" InstalledSize="0" PackageType="Msi" Permanent="no" LogPathVariable="WixBundleLog_SsmsPostInstall_x64" RollbackLogPathVariable="WixBundleRollbackLog_SsmsPostInstall_x64" Compressed="yes" DisplayInternalUI="no" />
      <WixPayloadProperties Payload="VCRedistD14x86" Package="VCRedistD14x86" Container="WixAttachedContainer" Name="redist\VC_redist.x86.exe" Size="13767776" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718154" LayoutOnly="no" />
      <WixPayloadProperties Payload="DotNet46" Package="DotNet46" Container="WixAttachedContainer" Name="redist\dotNetFx46-x86-x64-AllOS.exe" Size="67681000" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718153" LayoutOnly="no" />
      <WixPayloadProperties Payload="NetFx45Web" Package="NetFx45Web" Name="redist\dotNetFx45_Full_setup.exe" Size="1005568" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=225704" LayoutOnly="no" />
      <WixPayloadProperties Payload="SQLSysClrTypes.msi" Package="SQLSysClrTypes.msi" Container="WixAttachedContainer" Name="x64\SQLSysClrTypes.msi" Size="3571712" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718115" LayoutOnly="no" />
      <WixPayloadProperties Payload="sqlncli.msi" Package="sqlncli.msi" Container="WixAttachedContainer" Name="x64\sqlncli.msi" Size="5083136" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718112" LayoutOnly="no" />
      <WixPayloadProperties Payload="msodbcsql.msi" Package="msodbcsql.msi" Container="WixAttachedContainer" Name="x64\msodbcsql.msi" Size="4308992" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718071" LayoutOnly="no" />
      <WixPayloadProperties Payload="DACFramework.msi" Package="DACFramework.msi" Container="WixAttachedContainer" Name="x86\DACFramework.msi" Size="5771264" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718070" LayoutOnly="no" />
      <WixPayloadProperties Payload="SQLServerBestPracticesPolicies.msi" Package="SQLServerBestPracticesPolicies.msi" Container="WixAttachedContainer" Name="x86\SQLServerBestPracticesPolicies.msi" Size="1589248" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718114" LayoutOnly="no" />
      <WixPayloadProperties Payload="TSqlLanguageService_x64" Package="TSqlLanguageService_x64" Container="WixAttachedContainer" Name="x64\TSqlLanguageService.msi" Size="3928064" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_diag_x64" Package="sql_diag_x64" Container="WixAttachedContainer" Name="x64\sql_diag.msi" Size="1765376" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718084" LayoutOnly="no" />
      <WixPayloadProperties Payload="adalsql_x64" Package="adalsql_x64" Container="WixAttachedContainer" Name="x64\adalsql.msi" Size="2203648" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718064" LayoutOnly="no" />
      <WixPayloadProperties Payload="conn_info_x64" Package="conn_info_x64" Container="WixAttachedContainer" Name="x64\conn_info.msi" Size="1662976" LayoutOnly="no" />
      <WixPayloadProperties Payload="conn_info_loc_x64" Package="conn_info_loc_x64" Container="WixAttachedContainer" Name="x64\conn_info_loc.msi" Size="1601536" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_batchparser_x64" Package="sql_batchparser_x64" Container="WixAttachedContainer" Name="x64\sql_batchparser.msi" Size="2555904" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718082" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_is_scale_management_x64" Package="sql_is_scale_management_x64" Container="WixAttachedContainer" Name="x64\sql_is_scale_management.msi" Size="51462144" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_is_scale_management_loc_x64" Package="sql_is_scale_management_loc_x64" Container="WixAttachedContainer" Name="x64\sql_is_scale_management_loc.msi" Size="1572864" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_dmf_x64" Package="sql_dmf_x64" Container="WixAttachedContainer" Name="x64\sql_dmf.msi" Size="1830912" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718086" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_dmf_loc_x64" Package="sql_dmf_loc_x64" Container="WixAttachedContainer" Name="x64\sql_dmf_loc.msi" Size="1609728" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718088" LayoutOnly="no" />
      <WixPayloadProperties Payload="smo_extensions_x64" Package="smo_extensions_x64" Container="WixAttachedContainer" Name="x64\smo_extensions.msi" Size="2199552" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718076" LayoutOnly="no" />
      <WixPayloadProperties Payload="smo_extensions_loc_x64" Package="smo_extensions_loc_x64" Container="WixAttachedContainer" Name="x64\smo_extensions_loc.msi" Size="1626112" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718078" LayoutOnly="no" />
      <WixPayloadProperties Payload="smo_x64" Package="smo_x64" Container="WixAttachedContainer" Name="x64\smo.msi" Size="3256320" LayoutOnly="no" />
      <WixPayloadProperties Payload="smo_loc_x64" Package="smo_loc_x64" Container="WixAttachedContainer" Name="x64\smo_loc.msi" Size="2023424" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_as_oledb_x64" Package="sql_as_oledb_x64" Container="WixAttachedContainer" Name="x64\sql_as_oledb.msi" Size="69771264" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_as_oledb_x86" Package="sql_as_oledb_x86" Container="WixAttachedContainer" Name="x86\sql_as_oledb.msi" Size="33533952" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_common_core_x86" Package="sql_common_core_x86" Container="WixAttachedContainer" Name="x86\sql_common_core_msi\sql_common_core.msi" Size="10194944" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_common_core_loc_x86" Package="sql_common_core_loc_x86" Container="WixAttachedContainer" Name="x86\sql_common_core_loc_msi\sql_common_core_loc.msi" Size="1490944" LayoutOnly="no" />
      <WixPayloadProperties Payload="VS2015IsoShell" Package="VS2015IsoShell" Container="WixAttachedContainer" Name="redist\vs_isoshell.exe" Size="349077264" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718155" LayoutOnly="no" />
      <WixPayloadProperties Payload="VS2015KB3095681Update" Package="VS2015KB3095681Update" Container="WixAttachedContainer" Name="redist\VS14-KB3095681.exe" Size="3029768" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718156" LayoutOnly="no" />
      <WixPayloadProperties Payload="VSTALS2015" Package="VSTALS2015" Container="WixAttachedContainer" Name="redist\vsta_ls.exe" Size="15833296" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=715687" LayoutOnly="no" />
      <WixPayloadProperties Payload="VSTA2015" Package="VSTA2015" Container="WixAttachedContainer" Name="redist\vsta_setup.exe" Size="9556472" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=799679" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_ssms_extensions_x86" Package="sql_ssms_extensions_x86" Container="WixAttachedContainer" Name="x86\sql_ssms_extensions.msi" Size="68362240" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718093" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_ssms_extensions_loc_x86" Package="sql_ssms_extensions_loc_x86" Container="WixAttachedContainer" Name="x86\sql_ssms_extensions_loc.msi" Size="1974272" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718095" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_ssms_x64" Package="sql_ssms_x64" Container="WixAttachedContainer" Name="x64\sql_ssms.msi" Size="41627648" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718090" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_ssms_loc_x64_Loc" Package="sql_ssms_loc_x64_Loc" Container="WixAttachedContainer" Name="x64\sql_ssms_loc.msi" Size="1396736" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718096" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_tools_connectivity_x64" Package="sql_tools_connectivity_x64" Container="WixAttachedContainer" Name="x64\sql_tools_extensions.msi" Size="19849216" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718100" LayoutOnly="no" />
      <WixPayloadProperties Payload="sql_tools_connectivity_loc_x64" Package="sql_tools_connectivity_loc_x64" Container="WixAttachedContainer" Name="x64\sql_tools_extensions_loc.msi" Size="2969600" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718102" LayoutOnly="no" />
      <WixPayloadProperties Payload="ssms_rs_x64" Package="ssms_rs_x64" Container="WixAttachedContainer" Name="x64\ssms_rs.msi" Size="6574080" LayoutOnly="no" />
      <WixPayloadProperties Payload="ssms_as_x64" Package="ssms_as_x64" Container="WixAttachedContainer" Name="x64\ssms_as.msi" Size="61304832" LayoutOnly="no" />
      <WixPayloadProperties Payload="SsmsPostInstall_x64" Package="SsmsPostInstall_x64" Container="WixAttachedContainer" Name="x64\SsmsPostInstall.msi" Size="278528" LayoutOnly="no" />
    </BootstrapperApplicationData>
    [1478:10E8][2017-12-14T10:07:45]e000: MainViewModel: RCBitsDetected not found.
    [1478:10E8][2017-12-14T10:07:45]i000: MainViewModel.CheckFailedConditions: SSMS setup culture: English (United States)
    [1478:10E8][2017-12-14T10:07:45]i000: MainViewModel.CheckFailedConditions: Client machine culture: English (United States)
    [1478:10E8][2017-12-14T10:07:45]i000: MainViewModel.AddFailedCondition: Error: SSMS is currently running. Please close any open instances of SSMS and run this installer again.
    [1478:13BC][2017-12-14T10:07:45]i000: ManagedBootstrapperApp.LogUserEnvironmentInfoInBackground: OS: Microsoft Windows Server 2016 Datacenter (10.0.14393)
    [1478:13BC][2017-12-14T10:07:45]i000: ManagedBootstrapperApp.LogUserEnvironmentInfoInBackground: NetFx4 Version: 4.7.02053
    [1478:0820][2017-12-14T10:07:45]i100: Detect begin, 39 packages
    [1478:0820][2017-12-14T10:07:45]i000: Setting string variable 'NETFRAMEWORK45' to value '460805'
    [1478:0820][2017-12-14T10:07:45]i000: Setting string variable 'SQLVersion' to value '14.0.1000.169'
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT SQLVersion' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT SQLVersion' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT SQLVersion' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT SQLVersion' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT SQLVersion' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT SQLVersion' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT SQLVersion' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT SQLVersion' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT SQLVersion' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT SQLVersion' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i000: File search: SSMSVersionInstalled, did not find path: C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\ManagementStudio\Ssms.exe
    [1478:0820][2017-12-14T10:07:45]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\VisualStudio\14.0\VC\Runtimes\x86'
    [1478:0820][2017-12-14T10:07:45]i000: Setting numeric variable 'VCRedist_D14x86_KeyExists' to value 0
    [1478:0820][2017-12-14T10:07:45]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\VisualStudio\14.0\VC\Runtimes\x86'
    [1478:0820][2017-12-14T10:07:45]i000: Setting numeric variable 'VCRedist_D14x86_KeyExists_X64' to value 0
    [1478:0820][2017-12-14T10:07:45]i000: Product not found: {6CFDA13E-A348-315B-820A-603BBCBD7684}
    [1478:0820][2017-12-14T10:07:45]i000: Setting version variable 'VS2015IsoShellInstalled' to value '0.0.0.0'
    [1478:0820][2017-12-14T10:07:45]i000: Product not found: {2E13383E-8F68-4BB5-959E-9FDDD8CB8789}
    [1478:0820][2017-12-14T10:07:45]i000: Setting version variable 'VS2015KB3095681Installed' to value '0.0.0.0'
    [1478:0820][2017-12-14T10:07:45]i000: Registry key not found. Key = 'HKLM\Software\Microsoft\DevDiv\vsta\Servicing\14.0\langs\1033'
    [1478:0820][2017-12-14T10:07:45]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14'
    [1478:0820][2017-12-14T10:07:45]i000: Setting string variable 'Netfx4FullReleaseX64' to value '460805'
    [1478:0820][2017-12-14T10:07:45]i000: Setting string variable 'Netfx4ClientReleaseX64' to value '460805'
    [1478:0820][2017-12-14T10:07:45]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2919355~31bf3856ad364e35~x86~~6.3.1.14'
    [1478:0820][2017-12-14T10:07:45]i000: Setting string variable 'Netfx4FullReleaseX86' to value '460805'
    [1478:0820][2017-12-14T10:07:45]i000: Setting string variable 'Netfx4ClientReleaseX86' to value '460805'
    [1478:0820][2017-12-14T10:07:45]i000: Registry key not found. Key = 'HKLM\Software\Microsoft\DevDiv\vsta\Servicing\14.0\designTime'
    [1478:0820][2017-12-14T10:07:45]i052: Condition '(VCRedist_D14x86_KeyExists OR VCRedist_D14x86_KeyExists_X64)' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition '(Netfx4FullReleaseX86 >= 394256) OR (Netfx4FullReleaseX64 >= 394256) OR (Netfx4ClientReleaseX86 >= 394256) OR (NetFx4ClientReleaseX64 >= 394256)' evaluates to true.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'VS2015IsoShellInstalled' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'VS2015KB3095681Installed' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'VSTALS2015Installed' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'VSTA2015Installed' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: VCRedistD14x86, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: DotNet46, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: NetFx45Web, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: SQLSysClrTypes.msi, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sqlncli.msi, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: msodbcsql.msi, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: DACFramework.msi, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: SQLServerBestPracticesPolicies.msi, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: TSqlLanguageService_x64, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_diag_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: adalsql_x64, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: conn_info_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: conn_info_loc_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_batchparser_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_is_scale_management_x64, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_is_scale_management_loc_x64, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_dmf_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_dmf_loc_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: smo_extensions_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: smo_extensions_loc_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: smo_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: smo_loc_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_as_oledb_x64, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_as_oledb_x86, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_common_core_x86, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_common_core_loc_x86, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: VS2015IsoShell, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: VS2015KB3095681Update, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: VSTALS2015, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: VSTA2015, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_ssms_extensions_x86, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_ssms_extensions_loc_x86, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_ssms_x64, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_ssms_loc_x64_Loc, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_tools_connectivity_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: sql_tools_connectivity_loc_x64, state: Present, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: ssms_rs_x64, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: ssms_as_x64, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i101: Detected package: SsmsPostInstall_x64, state: Absent, cached: None
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'RebootPending = 1' evaluates to false.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT Msix64' evaluates to true.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'RebootPending = 0' evaluates to true.
    [1478:0820][2017-12-14T10:07:45]i052: Condition '(VersionNT = v6.1 AND ServicePackLevel = 1) OR VersionNT > v6.1' evaluates to true.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT RCBitsInstalled OR (RCBitsInstalled > "2016.140.17030.0" OR RCBitsInstalled < "2016.140.0.0")' evaluates to true.
    [1478:0820][2017-12-14T10:07:45]i052: Condition '(VersionNT <> v6.3) OR (KB2919355_amd64_CurrentState = 112 OR KB2919355_x86_CurrentState = 112)' evaluates to true.
    [1478:0820][2017-12-14T10:07:45]i052: Condition 'NOT (SQLVersion AND (SQLVersion < v14.0.1000.169))' evaluates to true.
    [1478:0820][2017-12-14T10:07:45]i199: Detect complete, result: 0x0
    ----------------------------
    • Edited by Rawr_work Thursday, December 14, 2017 3:38 PM
    Thursday, December 14, 2017 3:27 PM

Answers

  • renaming it to "SSMS-Setup-ENU.exe" fixed this for me
    • Proposed as answer by Jasonbluefire Monday, February 19, 2018 3:06 PM
    • Marked as answer by Rawr_work Friday, September 21, 2018 5:36 PM
    Friday, February 09, 2018 5:58 PM
  • Pulled the previous version of SSMS down.

    It is installing. So this is an issue with the newest ssms download.

    • Marked as answer by Rawr_work Thursday, December 14, 2017 4:11 PM
    Thursday, December 14, 2017 4:11 PM

All replies

  • Pulled the previous version of SSMS down.

    It is installing. So this is an issue with the newest ssms download.

    • Marked as answer by Rawr_work Thursday, December 14, 2017 4:11 PM
    Thursday, December 14, 2017 4:11 PM
  • renaming it to "SSMS-Setup-ENU.exe" fixed this for me
    • Proposed as answer by Jasonbluefire Monday, February 19, 2018 3:06 PM
    • Marked as answer by Rawr_work Friday, September 21, 2018 5:36 PM
    Friday, February 09, 2018 5:58 PM