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Failing at "DeviceStatus Check" and the rest of the task cancelled RRS feed

  • Question

  • Hi,

    I have some questions about WHCK Logo Tests.

    Before apply filters i get all the DF tests are failing at "DeviceStatus Check" and the rest of the task cancelled because task "DeviceStatusCheck" failed, this only happen on Windows 8 and 8.1 32 & 64 bits. but it is get PASS result for Windows 7 32 & 64 bits.

    My test server installed latest version of HCK filters and QFE(8.100.26905), 

    Here is the rest of task cancelled

    i. EnableWdfRelatedVerification

    ii. EnableDV

    iii. Run Test

    After applied filters, "DeviceStatusCheck" become Passed with filters, but the rest of task still in cancelled status.


    May i know how to solve this problem or how to continue to run these 3 rest of task without cancel it?

    Thank you.

    Eric


    Monday, May 25, 2015 1:57 AM

All replies

  • Hi Eric,

    To solve the problem,

    a) Reboot client PC and your DUT, and run the test again

    b) Uninstall/Reinstall your driver on Windows8.1, and run the test again

    c) set your client PC status to "NOT READY" and set "READY", and run the test again

    If you still have same problem, Clean up OS on your client PC, and Install your drive again,

    then run the test item first.

    Best Regards,

    YoYamada

    • Proposed as answer by Matt Gonzalez Wednesday, May 27, 2015 9:02 PM
    Tuesday, May 26, 2015 12:43 AM
  • Hi YoYamada,

    After i've followed your step but unfortunately i still getting the same problem.

    The rest of 3 task still in cancelled status.

    Thanks,

    Best Regards,

    Eric

    Tuesday, May 26, 2015 5:46 AM