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Kinect V2 Sensor - Device Cannot Start RRS feed

  • Question

  • Greetings all!

    I have a standard HP desktop running a fully updated Windows 8.1, plently of RAM, with a Renesas USB 3.0 adapter.

    I have powered up the Kinect V2 and plugged it into the USB 3.0 adapter (there are no other devices on this USB hub).

    While programs like Kinect V2 Studio start up just fine and "connect" and "monitor" don't give errors (you can see the clock ticking away), I'm not seeing anything in the monitor window.

    So, looking at Device Manger, I see "Device Cannot Start" for the "WDF Kinect Sensor Interface 0" and, of course, the icon in Device Manager has the deadly yellow exclamation mark.  (Also: "Current Device Power State cannot support his request").

    The Renesas USB 3.0 adapter board has a SATA power plug so there's plenty of power to the USB port.

    Can't see what's wrong.  Wish that Microsoft had a 'verification' app that would help troubleshoot the box.

    Any ideas??

    Cheers, Robert Moore

    Wednesday, December 31, 2014 11:37 PM

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