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"A process serving application pool 'AppOHSBE30' terminated unexpectedly" error RRS feed

  • Question

  • I have a  CSF OHSBE cluster set up on my production environment, consisting of  two servers which work as NLB. The OHSBE component has been configured on both the  Servers. Identical configuration has been done on both servers, and the OHSBE was working perfectly for quite some time.

    However suddenly, the OHSBE service URL has stopped browsing. Also,the OHSBE Service from the services console has stopped. I tried restarting the OHSBE Service, but it terminates soon after it starts.

     

    There are other custom web services on the same box and all of them work fine. I have even assigned the same 'AppOHSBE30'  App pool to the other web services and they still browse fine. So I do not think it is the issue with the AppPool.

     

    To analyze what is going wrong, I looked at the Error logs and OHSBE Logs in Event viewer. There are no errors. But in the System log in EventViewer,I found the following set of Warnings:

     

    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 1011
    Date:  09.08.2008
    Time:  18:59:56
    User:  N/A
    Computer: SP006CA00B
    Description:
    A process serving application pool 'AppOHSBE30' suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '3852'. The data field contains the error number.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:0000: 6d 00 07 80          

    2.
    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 1011
    Date:  09.08.2008
    Time:  19:06:46
    User:  N/A
    Computer: SP006CA00B
    Description:
    A process serving application pool 'AppOHSBE30' suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '3716'. The data field contains the error number.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 6d 00 07 80               m..€   

    3.
    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 1011
    Date:  09.08.2008
    Time:  19:07:18
    User:  N/A
    Computer: SP006CA00B
    Description:
    A process serving application pool 'AppOHSBE30' suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '3536'. The data field contains the error number.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 6d 00 07 80               m..€   

    4.
    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7035
    Date:  09.08.2008
    Time:  19:14:51
    User:  NT AUTHORITY\SYSTEM
    Computer: SP006CA00B
    Description:
    The WinHTTP Web Proxy Auto-Discovery Service service was successfully sent a start control.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    5.
    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7036
    Date:  09.08.2008
    Time:  19:14:51
    User:  N/A
    Computer: SP006CA00B
    Description:
    The WinHTTP Web Proxy Auto-Discovery Service service entered the running state.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    6.
    Event Type: Information
    Event Source: WinHttpAutoProxySvc
    Event Category: None
    Event ID: 12503
    Date:  09.08.2008
    Time:  19:31:21
    User:  N/A
    Computer: SP006CA00B
    Description:
    The WinHTTP Web Proxy Auto-Discovery Service has been idle for 15 minutes, it will be shut down.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    7.
    Event Type: Information
    Event Source: WinHttpAutoProxySvc
    Event Category: None
    Event ID: 12517
    Date:  09.08.2008
    Time:  19:31:21
    User:  N/A
    Computer: SP006CA00B
    Description:
    The WinHTTP Web Proxy Auto-Discovery Service suspended operation.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    8.
    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7036
    Date:  09.08.2008
    Time:  19:31:21
    User:  N/A
    Computer: SP006CA00B
    Description:
    The WinHTTP Web Proxy Auto-Discovery Service service entered the stopped state.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    9.
    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 1009
    Date:  09.08.2008
    Time:  19:46:28
    User:  N/A
    Computer: SP006CA00B
    Description:
    A process serving application pool 'AppOHSBE30' terminated unexpectedly. The process id was '2620'. The process exit code was '0x1'.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    10.
    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 1011
    Date:  09.08.2008
    Time:  19:49:58
    User:  N/A
    Computer: SP006CA00B
    Description:
    A process serving application pool 'AppOHSBE30' suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '3664'. The data field contains the error number.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 6d 00 07 80               m..€   

    11.
    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 1011
    Date:  09.08.2008
    Time:  19:52:26
    User:  N/A
    Computer: SP006CA00B
    Description:
    A process serving application pool 'AppOHSBE30' suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '4092'. The data field contains the error number.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 6d 00 07 80               m..€   

    12.
    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 1011
    Date:  09.08.2008
    Time:  19:52:58
    User:  N/A
    Computer: SP006CA00B
    Description:
    A process serving application pool 'AppOHSBE30' suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '1356'. The data field contains the error number.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 6d 00 07 80               m..€   

    13.
    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 1009
    Date:  09.08.2008
    Time:  19:54:14
    User:  N/A
    Computer: SP006CA00B
    Description:
    A process serving application pool 'AppOHSBE30' terminated unexpectedly. The process id was '2004'. The process exit code was '0x1'.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    14.
    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 1011
    Date:  09.08.2008
    Time:  19:54:45
    User:  N/A
    Computer: SP006CA00B
    Description:
    A process serving application pool 'AppOHSBE30' suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '2984'. The data field contains the error number.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 6d 00 07 80               m..€   

    15.
    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 1011
    Date:  09.08.2008
    Time:  19:56:27
    User:  N/A
    Computer: SP006CA00B
    Description:
    A process serving application pool 'AppOHSBE30' suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '252'. The data field contains the error number.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 6d 00 07 80               m..€   

    16.
    Event Type: Error
    Event Source: W3SVC
    Event Category: None
    Event ID: 1002
    Date:  09.08.2008
    Time:  19:56:27
    User:  N/A
    Computer: SP006CA00B
    Description:
    Application pool 'AppOHSBE30' is being automatically disabled due to a series of failures in the process(es) serving that application pool.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    What could be the reason for this crash? Please help, as this error is on the production environment and we are facing issues !

     

    Thanks in advance.

     

    Tuesday, August 12, 2008 4:32 AM

All replies

  • With help of Microsoft premier support, we were ultimately able to find out the reason for the OHSBE App Box always crashing.

    At first it was suspected to be an anti-virus issue, but after looking at the windows debug dump files, it turned out that the event logs were full.

    After clearing them, the application is once again up and running !

    • Proposed as answer by Pankaj Parmar Wednesday, February 29, 2012 6:29 AM
    Wednesday, August 13, 2008 4:00 AM
  • Hi CSFDeveloper,

    We are encountering exact same problem in production. However, our event logs (Application, Security and System) all set to be "Overwrite events as needed" so my questions are:

    1. Why our event logs can be full.

    2. What action you took to prevent event log from full.

    Thank you.

    bnymka.

    Friday, July 22, 2011 5:27 PM