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.NET 4.0 installation fails on 'Generic Trust Issue' RRS feed

  • Question

  • I have 64-bit Win7 Enterprice, and I am trying to install .NET 4.0 framework. The installation fails. The log ends as follows:

    "[6/8/2010, 8:49:42] Action complete

    [6/8/2010, 8:49:42]Verifying Digital Signatures: C:\eedcecbc6f2ca39e0816af8490bf94\SetupUtility.exe

    [6/8/2010, 8:49:42] C:\eedcecbc6f2ca39e0816af8490bf94\SetupUtility.exe: Verifying signature for SetupUtility.exe...

    [6/8/2010, 8:49:42]C:\eedcecbc6f2ca39e0816af8490bf94\SetupUtility.exe - Signature verification for file SetupUtility.exe (C:\eedcecbc6f2ca39e0816af8490bf94\SetupUtility.exe) failed with error 0x800b010e (The revocation process could not continue - the certificate(s) could not be checked.)

    [6/8/2010, 8:49:42] C:\eedcecbc6f2ca39e0816af8490bf94\SetupUtility.exe Signature could not be verified for SetupUtility.exe

    [6/8/2010, 8:49:42]No FileHash provided. Cannot perform FileHash verification for SetupUtility.exe
    [6/8/2010, 8:49:42]File SetupUtility.exe (C:\eedcecbc6f2ca39e0816af8490bf94\SetupUtility.exe), failed authentication. (Error = -2146762482). It is recommended that you delete this file and retry setup again.
    [6/8/2010, 8:49:42]Failed to verify and authenticate the file -C:\eedcecbc6f2ca39e0816af8490bf94\SetupUtility.exe
    [6/8/2010, 8:49:42]Please delete the file, C:\eedcecbc6f2ca39e0816af8490bf94\SetupUtility.exe and run the package again

    [6/8/2010, 8:49:42] Action complete

    [6/8/2010, 8:49:39]calling PerformAction on an installing performer

    [6/8/2010, 8:49:39] Action: Performing actions on all Items...

    [6/8/2010, 8:49:39]Wait for Item (SetupUtility.exe) to be available
    [6/8/2010, 8:49:43]Final Result: Installation failed with error code: (0x800B010B), "Generic trust failure. " (Elapsed time: 0 00:00:12).
    [6/8/2010, 8:49:45]WM_ACTIVATEAPP: Focus stealer's windows WAS visible, NOT taking back focus"

    So how can I get the framework installed?

    Tuesday, June 8, 2010 7:38 AM

Answers

  • Hi Sami,

    Thank you for your post.

    Based on the error message, it looks like that your issue might be related to corrupted installer since it displays signature verification failure.

    I would suggest you to download .NET Framework 4.0 Standalone installer again by some download manager software to help downloading.
    Then run the installer to install .NET 4.0 with Administrator Privilege. (Note: Right-click the installer >> "Run as Administrator")

    Hope this helps! If you have any concern, please feel free to let me know.

    Best regards,
    Yichun Chen
    MSDN Subscriber Support in Forum
    If you have any feedback on our support, please contact msdnmg@microsoft.com
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.
    • Edited by YiChun Chen Friday, June 11, 2010 6:38 AM typo
    • Marked as answer by YiChun Chen Monday, June 14, 2010 6:52 AM
    Wednesday, June 9, 2010 9:34 AM

All replies

  • Hi Sami,

    Thank you for your post.

    Based on the error message, it looks like that your issue might be related to corrupted installer since it displays signature verification failure.

    I would suggest you to download .NET Framework 4.0 Standalone installer again by some download manager software to help downloading.
    Then run the installer to install .NET 4.0 with Administrator Privilege. (Note: Right-click the installer >> "Run as Administrator")

    Hope this helps! If you have any concern, please feel free to let me know.

    Best regards,
    Yichun Chen
    MSDN Subscriber Support in Forum
    If you have any feedback on our support, please contact msdnmg@microsoft.com
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.
    • Edited by YiChun Chen Friday, June 11, 2010 6:38 AM typo
    • Marked as answer by YiChun Chen Monday, June 14, 2010 6:52 AM
    Wednesday, June 9, 2010 9:34 AM
  • Hi Sami,

    I'm writing to follow up the post. Does the above suggestion work?

    Please feel free to let me know if you need any help.

    Best regards,
    Yichun Chen
    MSDN Subscriber Support in Forum
    If you have any feedback on our support, please contact msdnmg@microsoft.com
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.
    Friday, June 11, 2010 6:39 AM
  • Hi Sami,

    I've marked my reply as answer. If you have any concern, please feel free to let me know.

    Have a nice week.

    Best regards,
    Yichun Chen
    MSDN Subscriber Support in Forum
    If you have any feedback on our support, please contact msdnmg@microsoft.com
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.
    • Edited by YiChun Chen Monday, June 14, 2010 6:53 AM typo
    Monday, June 14, 2010 6:52 AM
  • Ladies and Gentlemen,

    I have discovered a solution that works for my systems and servers.

    Go into rededit, and navigate to:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing

    Find the key for State

    Make a backup of your Registry! Or, at the very least, remember the value that is already in this key.

    Modify this key to Decimal 147360 (Hex is 0x00023fa0).

    Now, try to install your .NET Framework. Once completed, restore your registry, or modify the key value back to the original value.

    • Proposed as answer by easybreather Friday, June 22, 2012 9:41 AM
    Thursday, April 12, 2012 3:28 PM
  • Tried with admin privs and didn't work.
    ChiefScooter however provided a working answer!

    Thanks...

    Friday, June 22, 2012 9:42 AM