a domain already registered but found out no Global admin for that domain


  • Hi,

    I try to verify a domain but got error message "Could not verify this domain because it was previously configured for your tenant or for another tenant."

    Could that because I add and remove the same domain twice on the same tenant?  My DNS admin add both deleted and new TXT records in our DNS server.

    Further investigation, I found out that I could login to that domain with my ID@domain; however, there are a handful of users in the Azure Directory services domain but none of those users has Global Admin Directory role.

    Also, when I try to find out the tenantID for the domain by following  The tenantID did not match any of subscriptions that I can recognize. 

    In our organization someone might have register Office 365 and the DNS admin recall a similar request to add the TXT record a while ago.  However, I am concerning we don't have the global admin for the domain. 



    Sunday, April 9, 2017 6:58 AM