Windows phone screen stays black RRS feed

  • Question

  • I have a Nokia Lumia 1520 that I got new about 3 months ago.  It has been working fine until this morning.  The screen suddenly went black and won't come on.  The windows start button, back button, and search button light up, but the rest of it stays black.  I've charged it, turned it on and off, tried a soft reset and a hard reset and nothing is working.  This is my second Windows phone, which I love, but both of them had problems very early on like this.  Please help.
    Tuesday, March 3, 2015 8:14 PM


  • Hi Daryltfoster,

    It seems a device problem and not a tool problem. This forum is to discuss tool issue when you are building a windows phone app. please submit a new thread on community forum for effective response. http://answers.microsoft.com/en-us/.

    Thanks for your understanding.


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    Monday, March 16, 2015 3:04 AM