Error checking in Microsoft Word documents. RRS feed

  • Question

  • When users try check in Microsoft Word document, they receive this error.

    Cannot perform this operation.  The file is no longer checked out or has been deleted.

    After I reboot the server, users are able to check in document again.

    My question is which of the Sharepoint 2013 services is responsible for Microsoft Office check in/out documents?  I would like to fix this problem by restarting the service(s) instead of having to reboot the server just to fix this error.

    Thanks for your help.

    Monday, July 13, 2015 5:27 PM


  • This error occurs due to wrong address in Alternate Access Mapping. It reflects the eventual address, so correct the configuration setting for Alternate Access Mapping.
    • Marked as answer by Brichardi Wednesday, July 15, 2015 1:31 PM
    Tuesday, July 14, 2015 6:32 AM