Installation Issues with CCF 2009 SP1 on Win2008 64-bit Server RRS feed

  • Question

  • When I install CCF2009 SP1 in Win2008 Server, I am seeing only the Agent desktop and Admin console feature but the Softphone feature not installed.

    Admin console is working fine for me. I am getting issues with Agent Desktop. It is not opening at all.

    Also, the below folders are missing in the C:\Program Files\Microsoft CCF 2009 folder.

    Reference Implementations
    HAT Software Factory VS 2008

    I have tried the installation for 3 time by clearing all the stuff related to CCF. Still the problem persists.

    Please suggest me.

    Thursday, May 14, 2009 7:01 AM

All replies

  • The software factories and softphone are not supported on 64 bits server

    64 bits server is only for the server components: DCS runtime and CCF services..

    Yves Pitsch
    Thursday, May 14, 2009 4:12 PM