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SATA drivers for Toshiba M400l

    Question

  • Hi

    I am trying to install W8 in a M400 Tablet; the system comes with a SATA HD and what I always did was to browse to the Toshiba SATA drivers I keep in a memory stick and the OS used them to "discover" the HD.

    The problem is that these drivers that worked flawlessy with W7 64 Bit does not seem to work because the OS cannot find the HD?

    Any ideahow to fix it? Any drivers available.

    TIA

    Thursday, September 15, 2011 2:59 PM

Answers

  • Hello Kim, how are you?

    I tried the drivers I found at the address you sent me but unfortunately they did not work.

    I further troubleshooted this issue during the week-end and I finally found a set of SATA drivers that worked. I was able to install the OS without any issue and I am beginning to discover it.

    Just in case someone else in the future ends up with the same issue following is the link to the download page:

    http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=1209152&rpn=PPM40U&modelFilter=&selCategory=2756709&selFamily=1073768662

    Unfortunately at the moment I cannot find the Panther folder I saved from my failed attempt to install; I am looking for it and as soon as I will find it I will search the files you mentioned.

    Thanks again for your help.

    Fritzly 

     


    Fritzly
    • Marked as answer by Fritzly Monday, September 19, 2011 3:16 PM
    • Unmarked as answer by Fritzly Monday, September 19, 2011 3:16 PM
    • Marked as answer by Fritzly Monday, September 19, 2011 3:16 PM
    Monday, September 19, 2011 3:15 PM

All replies

  • Hey Fritzly,

    Are the drivers that you are loading signed?

    Can you share some details about the driver (i.e. version)?

    Also, you might want to check out the setupapi.dev.log file located in this folder location \$windows.~bt\sources\panther.  The log might indicate if the driver was successfully loaded.  Feel free to paste some text of the log here if you'd like.

     

    Regards,

     

    Kim

    Friday, September 16, 2011 6:12 PM
    Answerer
  • Hello Kim, how are you?

    Thanks for your super fast reply. As for your questions:

    The drivers are provided by Toshiba; dated 11/09/2006; Driver version 1.7.13.0

    The drivers are signed by Microsoft Windows Hardware Compatibility Publisher

    Following are further details:

    Hardware Ids:

    PCI\VEN_8086&DEV_27C5&SUBSYS_0F001179&REV_02
    PCI\VEN_8086&DEV_27C5&SUBSYS_0F001179
    PCI\VEN_8086&DEV_27C5&CC_088001
    PCI\VEN_8086&DEV_27C5&CC_0880

    Compatible Ids:

    PCI\VEN_8086&DEV_27C5&REV_02
    PCI\VEN_8086&DEV_27C5
    PCI\VEN_8086&CC_088001
    PCI\VEN_8086&CC_0880
    PCI\VEN_8086
    PCI\CC_088001
    PCI\CC_0880

    Service:

    KR10I64

    Device class:

    SCSIAdapter

    Device class guid:

    {4d36e97b-e325-11ce-bfc1-08002be10318}

    Driver key:


    {4d36e97b-e325-11ce-bfc1-08002be10318}\0000

    I looked for the setupapi.dev.log file but I could not find it nor in the indicate folder neither anywhere else in he disk C

    In case you would like me to uload it I saved a copy of the Panther folder in an external HD.

    Note that the Panther file was created because I tried to install the build starting the setup process from Windows 7 and using a DVD. As I said trying a clean install both using a DVD and a USB memory stick could not generate any log because the HD was not recognized.

    Frtzly

     



     

     

     

     


    Fritzly
    Friday, September 16, 2011 8:33 PM
  • Hey Fritzly,

    I'm doing well.  Thanks for asking.

    I found a driver that appears to be a little newer that the one you described.  Here's the link:

    http://catalog.update.microsoft.com/v7/site/Search.aspx?q=VEN_8086%26DEV_27C5

    Though I'm not familiar with the Toshiba BIOS, did you check if the BIOS have a setting for various AHCI modes?  If so, try changing.  Sometime it's also called "Sata mode". 

    As for the log file, I may have given you the incorrect path.  Can you check if you have the following files when you start the install via a USB key or DVD:

    X:\$WINDOWS.~BT\Sources\Panther\setupact.log
    X:\$WINDOWS.~BT\Sources\Panther\PreGatherPnPList.log

    Have a great weekend!

    Kim

     

    Saturday, September 17, 2011 1:15 AM
    Answerer
  • Hello Kim, how are you?

    I tried the drivers I found at the address you sent me but unfortunately they did not work.

    I further troubleshooted this issue during the week-end and I finally found a set of SATA drivers that worked. I was able to install the OS without any issue and I am beginning to discover it.

    Just in case someone else in the future ends up with the same issue following is the link to the download page:

    http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=1209152&rpn=PPM40U&modelFilter=&selCategory=2756709&selFamily=1073768662

    Unfortunately at the moment I cannot find the Panther folder I saved from my failed attempt to install; I am looking for it and as soon as I will find it I will search the files you mentioned.

    Thanks again for your help.

    Fritzly 

     


    Fritzly
    • Marked as answer by Fritzly Monday, September 19, 2011 3:16 PM
    • Unmarked as answer by Fritzly Monday, September 19, 2011 3:16 PM
    • Marked as answer by Fritzly Monday, September 19, 2011 3:16 PM
    Monday, September 19, 2011 3:15 PM
  • This good news.

    Thanks for sharing Fritzly.

    Regards,

    Kim

    Monday, September 19, 2011 3:22 PM
    Answerer