locked
All metro Apps not working! (including offline apps)

    Question

  • i already have windows developer preview 32 bit with my pc tablet. but i frustating about metro apps, they all not working! i clicked paintplay and there was nothing happened, also for piano, alarms and sooo all of them. the only works is desktop and windows explorer (even internet explorer apps not working) 

    are you have the same experience with it?

    Wednesday, November 30, 2011 3:01 PM

Answers

  • First you need to have an active internet connection.

    Then for Metro Apps to work, you need to have the following:
    1) Your screen resolution needs to be at least 1024x768 for Metro Apps to work.
    2) Next, if you have turned off User Account Control, your Metro apps will not work.
    You can check if UAC is enabled here: Control Panel > User Accounts > Change User Account Control Settings
    3) Try using a Local account instead of a Windows Live ID account.


    If Metro Apps are still not working your other option would be to Refresh your PC.
    When you refresh your PC, your files and personalization settings won't change.

    Your PC settings will be restored to their defaults.
    Apps from Windows Store will be kept. All other apps will be removed.
    Follow the steps below to restore your PC:
    Enter the Start screen
    Click Control Panel
    Click General on the left column
    Under the Refresh your PC without affecting your files, click Get started

    Then follow the instructions that will be displayed on the screen.
    Once the refresh has finished, test to see if the Metro Apps are now working.

    Let us know if it helps.


    Marilyn
    • Proposed as answer by Irfanfare Thursday, December 01, 2011 9:18 AM
    • Marked as answer by mdptyo Thursday, December 01, 2011 5:00 PM
    Wednesday, November 30, 2011 5:32 PM
    Moderator

All replies

  • First you need to have an active internet connection.

    Then for Metro Apps to work, you need to have the following:
    1) Your screen resolution needs to be at least 1024x768 for Metro Apps to work.
    2) Next, if you have turned off User Account Control, your Metro apps will not work.
    You can check if UAC is enabled here: Control Panel > User Accounts > Change User Account Control Settings
    3) Try using a Local account instead of a Windows Live ID account.


    If Metro Apps are still not working your other option would be to Refresh your PC.
    When you refresh your PC, your files and personalization settings won't change.

    Your PC settings will be restored to their defaults.
    Apps from Windows Store will be kept. All other apps will be removed.
    Follow the steps below to restore your PC:
    Enter the Start screen
    Click Control Panel
    Click General on the left column
    Under the Refresh your PC without affecting your files, click Get started

    Then follow the instructions that will be displayed on the screen.
    Once the refresh has finished, test to see if the Metro Apps are now working.

    Let us know if it helps.


    Marilyn
    • Proposed as answer by Irfanfare Thursday, December 01, 2011 9:18 AM
    • Marked as answer by mdptyo Thursday, December 01, 2011 5:00 PM
    Wednesday, November 30, 2011 5:32 PM
    Moderator
  • "Apps from Windows Store will be kept. All other apps will be removed."

     

     

    is that you mean any software that i had installed will be erased? like my microsoft office, adobe photoshop, etc. ?

    Wednesday, November 30, 2011 6:37 PM
  • Any software that is not installed by the Windows Store will need to be reinstalled.
    This would mean you would have to reinstall Microsoft Office, Adobe Photoshop and any other software that
    was installed after the operating system was up and running.


    Marilyn
    Thursday, December 01, 2011 3:33 AM
    Moderator